Administration

Table Of Contents
View Agent log files are located on the machine in drive:\Documents and Settings\All Users\Application
Data\VMware\VDM\logs for Windows XP systems and drive:\ProgramData\VMware\VDM\logs for Windows 7
systems.
View Connection Server log files are located on the View Connection Server host in the drive:\Documents
and Settings\All Users\Application Data\VMware\VDM\logs directory.
Solution
1 In View Administrator, select Catalog > ThinApps.
2 Click the name of the ThinApp application.
3 Click the Machines tab, select the machine, and click Retry Uninstall to retry the uninstall operation.
4 If the uninstall operation still fails, manually remove the ThinApp application from the machine and
then click Force Clear Assignment.
This command clears the ThinApp application assignment in View Administrator. It does not remove
any files or settings in the machine.
IMPORTANT Use this command only after manually removing the ThinApp application from the
machine.
MSI Package Is Invalid
View Administrator reports an invalid MSI package in an application repository.
Problem
View Administrator reports that an MSI package is invalid during a scanning operation.
Cause
Common causes of this problem include the following:
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The MSI file is corrupted.
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The MSI file was not created with ThinApp.
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The MSI file was created or repackaged with an unsupported version of ThinApp. You must use
ThinApp version 4.6 or later.
Solution
See the ThinApp User's Guide for information on troubleshooting problems with MSI packages.
ThinApp Configuration Example
The ThinApp configuration example takes you step-by-step through a typical ThinApp configuration,
beginning with capturing and packaging applications and ending with checking the status of an installation.
Prerequisites
See these topics for complete information about how to perform the steps in this example.
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“Capturing and Storing Application Packages,” on page 174
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“Assigning ThinApp Applications to Machines and Desktop Pools,” on page 177
Chapter 10 Managing ThinApp Applications in View Administrator
VMware, Inc. 189