User manual

Connect to a Remote Desktop or Application
After you connect to a server, you can use the remote desktops and applications that you are authorized to
use.
Before you have end users access remote desktops and applications, test that you can connect to remote
desktop or application from the client system.
To use remote applications, you must connect to Connection Server 6.0 or later.
Prerequisites
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Obtain the credentials you need to log in, such as a user name and password, RSA SecurID user name
and passcode, RADIUS authentication user name and passcode, or smart card personal identification
number (PIN).
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Obtain the NETBIOS domain name for logging in. For example, you would use mycompany rather than
mycompany.com.
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Perform the administrative tasks described in “Preparing Connection Server for Horizon Client,” on
page 10.
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If you are outside the corporate network and are not using a security server to access the remote
desktop, verify that your client device is set up to use a VPN connection and turn that connection on.
IMPORTANT VMware recommends using a security server rather than a VPN.
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Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the
remote desktop or application. Note that underscores (_) are not supported in server names. You also
need the port number if the port is not 443.
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If you plan to use the RDP display protocol to connect to a remote desktop, verify that the
AllowDirectRDP agent group policy setting is enabled.
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If your administrator has allowed it, you can configure the certificate checking mode for the SSL
certificate that the server presents. See “Certificate Checking Modes for Horizon Client,” on page 32.
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If you are using smart card authentication, you can configure Horizon Client to automatically use a
local certificate or the certificate on your smart card. See “Configure Horizon Client to Select a Smart
Card Certificate,” on page 29.
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If end users are allowed to use the Microsoft RDP display protocol, verify that the client system has
Remote Desktop Connection Client for Mac from Microsoft, version 2.0 or later. You can download this
client from the Microsoft Web site.
Procedure
1 If a VPN connection is required, turn on the VPN.
2 In the Applications folder, double-click VMware Horizon Client.
3 Click Continue to start remote desktop USB and printing services, or click Cancel to use Horizon Client
without remote desktop USB and printing services.
If you click Continue, you must provide system credentials. If you click Cancel, you can enable remote
desktop USB and printing services later.
NOTE The prompt to start remote desktop USB and printing services appears the first time you launch
Horizon Client. It does not appear again, regardless of whether you click Cancel or Continue.
Using VMware Horizon Client for Mac OS X
24 VMware, Inc.