User manual

Table Of Contents
7 To use custom paper forms, define the forms on the client.
a Go to Control Panel > Hardware and Sound > Devices and Printers.
b Select the printer and click Print Server Properties at the top of the screen.
c On the Forms tab, specify the settings and click Save Form.
This form will now be available in the remote desktop.
Using USB Printers
In an View environment, virtual printers and redirected USB printers can work together without conflict.
A USB printer is a printer that is attached to a USB port on the local client system. To send print jobs to a
USB printer, you can either use the USB redirection feature or use the virtual printing feature. USB printing
can sometimes be faster than virtual printing, depending on network conditions.
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You can use the USB redirection feature to attach a USB printer to a virtual USB port in the remote
desktop as long as the required drivers are also installed on the remote desktop.
If you use this redirection feature the printer is no longer logically attached to the physical USB port on
the client and this is why the USB printer does not appear in the list of local printers on the local client
machine. This also means that you can print to the USB printer from the remote desktop but not from
the local client machine.
In the remote desktop, redirected USB printers appear as <printer_name>.
For information about how to connect a USB printer, see “Connect USB Devices,” on page 76.
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On some clients, you can alternatively use the virtual printing feature to send print jobs to a USB
printer. If you use the virtual printing feature you can print to the USB printer from both the remote
desktop and the local client, and you do not need to install print drivers on the remote desktop.
Control Adobe Flash Display
The View administrator can set Adobe Flash content to display in your View desktop at a level designed to
conserve computing resources. In some cases, these settings can result in low playback quality. By moving
the mouse pointer into the Adobe Flash content, you can override the Adobe Flash settings that your View
administrator specifies.
Adobe Flash display control is available for Internet Explorer sessions on Windows only, and for Adobe
Flash versions 9 and 10 only. To control Adobe Flash display quality, Adobe Flash must not be running in
full screen mode.
Procedure
1 From Internet Explorer in the View desktop, browse to the relevant Adobe Flash content and start it if
necessary.
Depending on how your View administrator configured Adobe Flash settings, you might notice
dropped frames or low playback quality.
2 Move the mouse pointer into the Adobe Flash content while it is playing.
Display quality is improved as long as the cursor remains in the Adobe Flash content.
3 To retain the improvement in quality, double-click inside the Adobe Flash content.
Chapter 5 Working in a Remote Desktop or Application
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