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Using VMware Horizon Client for Windows

Using VMware Horizon Client for

Windows

Horizon Client 4.2

This document supports the version of each product listed and

supports all subsequent versions until the document is

replaced by a new edition. To check for more recent editions of

this document, see http://www.vmware.com/support/pubs.

EN-002218-00

Summary of content (100 pages)

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Using VMware Horizon Client for Windows Horizon Client 4.2 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
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Using VMware Horizon Client for Windows You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2013–2016 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com 2 VMware, Inc.
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Contents Using VMware Horizon Client for Windows 7 1 System Requirements and Setup for Windows-Based Clients 9 System Requirements for Windows Clients 10 System Requirements for Real-Time Audio-Video 11 Requirements for Scanner Redirection 12 Requirements for Serial Port Redirection 13 Requirements for Multimedia Redirection (MMR) 13 Requirements for Flash Redirection 14 Requirements for Using Flash URL Redirection 15 Requirements for URL Content Redirection 15 Requirements for Using Microsoft Lync with
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Using VMware Horizon Client for Windows USB Settings for Client GPOs 50 View PCoIP Client Session Variables ADM Template Settings Running Horizon Client from the Command Line 55 Horizon Client Command Usage 55 Horizon Client Configuration File 57 Using the Windows Registry to Configure Horizon Client 58 52 4 Managing Remote Desktop and Application Connections 61 Connect to a Remote Desktop or Application 61 Tips for Using the Desktop and Application Selector 64 Share Access to Local Folders and Drives
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Contents Index VMware, Inc.
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Using VMware Horizon Client for Windows 6 VMware, Inc.
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Using VMware Horizon Client for Windows This guide, Using VMware Horizon Client for Windows, provides information about installing and using ® VMware Horizon Client™ software on a Microsoft Windows client system to connect to a remote desktop or application in the datacenter. The information in this document includes system requirements and instructions for installing and using Horizon Client for Windows.
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Using VMware Horizon Client for Windows 8 VMware, Inc.
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System Requirements and Setup for Windows-Based Clients 1 Systems running Horizon Client components must meet certain hardware and software requirements. Horizon Client on Windows systems uses Microsoft Internet Explorer Internet settings, including proxy settings, when connecting to View Connection Server. Ensure that your Internet Explorer settings are accurate and that you can access the View Connection Server URL through Internet Explorer. Note Starting with version 7.
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Using VMware Horizon Client for Windows System Requirements for Windows Clients You can install Horizon Client for Windows on PCs or laptops that use a supported Microsoft Windows operating system. The PC or laptop on which you install Horizon Client, and the peripherals it uses, must meet certain system requirements.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Display protocol for View VMware Blast, PCoIP, and RDP Hardware Requirements for PCoIP and VMware Blast n x86-based processor with SSE2 extensions, with a 800MHz or higher processor speed. n Available RAM above system requirements to support various monitor setups.
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Using VMware Horizon Client for Windows Administration document for View. If you have View Agent 6.0 or later, or Horizon Agent 7.0 or later, no feature pack is required. To use Real-Time Audio-Video with RDS desktops and remote applications, you must have Horizon Agent 7.0.2 or later. Horizon Client computer or client access device Display protocol for View n Real-Time Audio-Video is supported on all operating systems that run Horizon Client for Windows.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Requirements for Serial Port Redirection With this feature, users can redirect locally connected, serial (COM) ports, such as built-in RS232 ports or USB to Serial adapters, to their remote desktops. To support serial port redirection, your View deployment must meet certain software and hardware requirements. View remote desktop The remote desktops must have View Agent 6.1.1 or later, or Horizon Agent 7.
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Using VMware Horizon Client for Windows n For information about operating system requirements and other software requirements and configuration settings for the remote desktop or application, see the topics about Windows Media Multimedia Redirection in Setting Up Desktop and Application Pools in View. Horizon Client computer or client access device 32-bit or 64-bit Windows 7, Windows 8.x, or Windows 10. Supported media formats Media formats that are supported on Windows Media Player are supported.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Requirements for Using Flash URL Redirection Streaming Flash content directly from Adobe Media Server to client endpoints lowers the load on the datacenter ESXi host, removes the extra routing through the datacenter, and reduces the bandwidth required to simultaneously stream live video events to multiple client endpoints. The Flash URL redirection feature uses a JavaScript that is embedded inside a Web page by the Web page administrator.
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Using VMware Horizon Client for Windows Horizon Client computer or client access device Display Protocol for the Remote Session n The supported browsers in which you can type or click a URL and have that URL redirected are Internet Explorer 9,10, and 11. n This feature must be installed if you want to configure client-to-agent redirection. n The supported browsers in which you can type or click a URL and have that URL redirected are Internet Explorer 9, 10, and 11.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Remote desktop (agent) software n View Agent 5.3 or later, or Horizon Agent 7.0 or later n Microsoft Lync 2013 Client With the View 5.3 or later agent, the Lync 2013 client bit-level is not required to match the bit-level of the virtual machine operating system.
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Using VMware Horizon Client for Windows In addition to meeting these requirements for Horizon Client systems, other View components must meet certain configuration requirements to support smart cards: n For information about configuring Connection Server to support smart card use, see "Setting Up Smart Card Authentication" in the View Administration document.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Preparing Connection Server for Horizon Client Administrators must perform specific tasks to enable end users to connect to remote desktops and applications. Before end users can connect to Connection Server or a security server and access a remote desktop or application, you must configure certain pool settings and security settings: n If you plan to use Access Point, configure Connection Server to work with Access Point.
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Using VMware Horizon Client for Windows Procedure 1 In the desktop and application selector window of Horizon Client, click the Settings icon in the upperright portion of the window, and select VMware Blast in the left pane of the Settings window. 2 Configure the decoding and network protocol options. Option Description H.264 Select this option to allow H.264 decoding in Horizon Client. When this option is selected (the default setting), Horizon Client uses H.264 decoding if the agent supports H.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Table 1‑1.
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Using VMware Horizon Client for Windows Table 1‑1.
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Installing Horizon Client for Windows 2 You can obtain the Windows-based Horizon Client installer either from the VMware Web site or from a Web access page provided by View Connection Server. You can set various startup options for end users after Horizon Client is installed.
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Using VMware Horizon Client for Windows n If you plan to install Horizon Client with FIPS-compliant cryptography, enable FIPS mode in the Windows operating system before you run the client installer. See “Enabling FIPS Mode in the Windows Client Operating System,” on page 25. n Prerequisites for USB redirection: n Determine whether the person who uses the client device is allowed to access locally connected USB devices from a virtual desktop.
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Chapter 2 Installing Horizon Client for Windows 4 Follow the prompts to install the components you want. Use the following guidelines. Option Description IP protocol The installer prompts you to select a network protocol. Do not select IPv6 unless all components in your View setup use IPv6. If you select IPv6, several features are unavailable. For more information, see the chapter about installing View in an IPv6 environment, in the View Installation document.
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Using VMware Horizon Client for Windows For more information about FIPS mode, go to https://support.microsoft.com/en-us/kb/811833. Important If you do not enable FIPS mode before running the client installer, you will not see the installer option to use FIPS-compliant cryptography. If you install Horizon Client without this option and you later decide to use this option, you must uninstall the client, enable FIPS mode in the client operating system, and run the client installer again.
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Chapter 2 Installing Horizon Client for Windows Procedure 1 On the client system, download the Horizon Client installer file from the VMware product page at http://www.vmware.com/go/viewclients. Select the appropriate installer file, where xxxxxx is the build number and y.y.y is the version number. Option Action Horizon Client on 64-bit operating systems Select VMware-Horizon-Client-x86_64-y.y.y-xxxxxx.exe, where y.y.y is the version number and xxxxxx is the build number.
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Using VMware Horizon Client for Windows Table 2‑1. MSI Properties for Silently Installing Horizon Client (Continued) MSI Property Description Default Value STARTMENU_SHORTCUT Configures a shortcut for Horizon Client in the Start menu. A value of 1 installs the shortcut. A value of 0 does not install the shortcut. 1 URL_FILTERING_ENABLED Specifies whether to install the URL Content Redirection feature. A value of 1 installs the feature. 0 Note The option ADDLOCAL=ALL does not include this feature.
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Chapter 2 Installing Horizon Client for Windows Table 2‑3. Command-Line Options for the Bootstrap Program Option Description /s Disables the bootstrap splash screen and extraction dialog box, which prevents the display of interactive dialogs. For example: VMware-Horizon-Client-y.y.y-xxxxxx.exe /s The /s option is required to run a silent installation. In the examples, xxxxxx is the build number and y.y.y is the version number.
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Using VMware Horizon Client for Windows Table 2‑4. MSI Command-Line Options and MSI Properties (Continued) MSI Option or Property Description ADDLOCAL (Optional) Determines the component-specific features to install. In an interactive installation, the installer displays custom setup options to select. The MSI property, ADDLOCAL, lets you specify these setup options on the command line. To install all available custom setup options, enter ADDLOCAL=ALL. For example: VMware-Horizon-Client-y.y.y-xxxxxx.
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Chapter 2 Installing Horizon Client for Windows Installation and configuration example for the Log In as Current User feature: VMware-Horizon-Client-x86_64-y.y.y-xxxxxx.exe /s /v"/qn INSTALLDIR=install_folder ADDLOCAL=Core,TSSO LOGINASCURRENTUSER_DISPLAY=1 LOGINASCURRENTUSER_DEFAULT=1 DESKTOP_SHORTCUT=1 STARTMENU_SHORTCUT=1 VDM_SERVER=view.mycompany.com /l*v "%TEMP%\log.
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Using VMware Horizon Client for Windows 32 VMware, Inc.
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Configuring Horizon Client for End Users 3 Configuring Horizon Client for end users can involve configuring URIs to start Horizon Client, configuring the certificate verification mode, setting advanced TLS/SSL options, and using Group Policy Administrative (ADM) template files to configure custom settings.
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Using VMware Horizon Client for Windows Using URIs to Configure Horizon Client Using uniform resource identifiers (URIs), you can create a Web page or an email with links that end users click to start Horizon Client, connect to a server, and open a specific desktop or application with specific configuration options. You can simplify the process of connecting to a remote desktop or application by creating Web or email links for end users.
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Chapter 3 Configuring Horizon Client for End Users You cannot specify a UPN address, which includes the domain. To specify the domain, you can use the domainName query part in the URI. To specify a port number, use the following syntax: server-address:port-number path-part Specifies the desktop or application. Use the desktop display name or application display name. This name is the one specified in View Administrator when the desktop or application pool was created.
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Using VMware Horizon Client for Windows connectUSBOnInsert Connects a USB device to the foreground desktop when you plug in the device. This query is implicitly set if you specify the unattended query. To use this query, you must set the action query to start-session or else not have an action query. Valid values are yes and no. An example of the syntax is connectUSBOnInsert=yes. connectUSBOnStartup Redirects all USB devices to the desktop that are currently connected to the client system.
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Chapter 3 Configuring Horizon Client for End Users unattended Creates a server connection to a remote desktop in kiosk mode. If you use this query, do not specify user information if you generated the account name from the MAC address of the client device. If you created custom account names in ADAM, however, such as names that begin with "custom-" you must specify the account information. useExisting If this option is set to true, only one Horizon Client instance can run.
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Using VMware Horizon Client for Windows 6 vmware-view://view.mycompany.com/ Horizon Client starts and the user is taken to the login prompt for connecting to the view.mycompany.com server. 7 vmware-view://view.mycompany.com/Primary%20Desktop?action=reset Horizon Client starts and connects to the view.mycompany.com server. The login box prompts the user for a user name, domain name, and password.
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Chapter 3 Configuring Horizon Client for End Users 'vmware-view://view.mycompany.com/Primary%20Desktop?action=start-session'">
Configuring Certificate Checking for End Users Administrators can configure the certificate verification mode so that, for example, full verification is always performed. Certificate checking occurs for SSL connections between Connection Server and Horizon Client.
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Using VMware Horizon Client for Windows Setting the Certificate Checking Mode for Horizon Client Administrators and sometimes end users can configure whether client connections are rejected if any or some server certificate checks fail. Certificate checking occurs for SSL connections between Connection Server and Horizon Client.
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Chapter 3 Configuring Horizon Client for End Users Configuring Advanced TLS/SSL Options You can select the security protocols and cryptographic algorithms that are used to encrypt communications between Horizon Client and Horizon servers or between Horizon Client and the agent in the remote desktop. These security options are also used to encrypt the USB channel (communication between the USB service daemon and the agent).
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Using VMware Horizon Client for Windows Scripting Definition Settings for Client GPOs You can set policies for many of the same settings used when you run VMware Horizon Client from the command line, including desktop size, name, and domain name, among others. The following table describes the scripting definition settings in the VMware Horizon Client Configuration ADM template file. The template provides a Computer Configuration and a User Configuration version of each scripting definition setting.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑4. VMware Horizon Client Configuration Template: Scripting Definitions (Continued) Setting Description Logon Password Specifies the password that Horizon Client uses during login. The password is stored in plain text by Active Directory. For improved security, it is recommended that you do not specify this setting. Users can enter the password interactively. Logon UserName Specifies the password that Horizon Client uses during login.
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Using VMware Horizon Client for Windows Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Certificate verification mode (Computer Configuration setting) Configures the level of certificate checking that is performed by Horizon Client. You can select one of these modes: n No Security. View does not perform certificate checking. n Warn But Allow. A self-signed certificate is provided by View.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Display option to Log in as current user (Computer and User Configuration setting) Determines whether the Log in as current user check box is visible on the Horizon Client connection dialog box. When the check box is visible, users can select or deselect it and override its default value.
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Using VMware Horizon Client for Windows Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Ignore certificate revocation problems (Computer Configuration setting) (View 4.6 and earlier releases only) Determines whether errors that are associated with a revoked server certificate are ignored. These errors occur when the server sends a certificate that has been revoked and when the client cannot verify a certificate's revocation status.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑6. Horizon Client Configuration Administrative Template: RDP Settings (Continued) Setting Description Bitmap cache file size in unit for number bpp bitmaps Specifies the size of the bitmap cache, in kilobytes or megabytes, to use for specific bits per pixel (bpp) bitmap color settings.
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Using VMware Horizon Client for Windows Table 3‑6. Horizon Client Configuration Administrative Template: RDP Settings (Continued) Setting Description Redirect printers Determines whether local printers are redirected when clients connect to the remote desktop. Redirect serial ports Determines whether local COM ports are redirected when clients connect to the remote desktop. Redirect smart cards Determines whether local smart cards are redirected when clients connect to the remote desktop.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑7. Horizon Client Configuration Template: General Settings (Continued) Setting Description Disable time zone forwarding (Computer Configuration setting) Determines whether time zone synchronization between the remote desktop and the connected client is disabled. Disable toast notifications (Computer and User Configuration setting) Determines whether to disable toast notifications from Horizon Client.
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Using VMware Horizon Client for Windows USB Settings for Client GPOs You can define USB policy settings for both the agent and Horizon Client for Windows. On connection, Horizon Client downloads the USB policy settings from the agent and uses them in conjunction with the Horizon Client USB policy settings to decide which devices it will allow to be available for redirection from the host machine.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑9. Horizon Client Configuration Template: USB Filtering Settings (Continued) Setting Properties Allow Device Descriptor Failsafe Behavior Allows devices to be redirected even if the Horizon Client fails to get the config/device descriptors. To allow a device even if it fails the config/desc, include it in the Include filters, such IncludeVidPid or IncludePath. The default value is undefined, which equates to false.
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Using VMware Horizon Client for Windows Table 3‑9. Horizon Client Configuration Template: USB Filtering Settings (Continued) Setting Properties Include Path Include devices at a specified hub or port paths that can be redirected. The format of the setting is bus-x1[/y1].../port-z1[;bus-x2[/y2].../port-z2]... You must specify bus and port numbers in hexadecimal. You cannot use the wildcard character in paths. For example: bus-1/2_port-02;bus-1/7/1/4_port-0f The default value is undefined.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑10. View PCoIP Client Session Variables (Continued) Setting Description Configure PCoIP virtual channels Specifies the virtual channels that can and cannot operate over PCoIP sessions. This setting also determines whether to disable clipboard processing on the PCoIP host. Virtual channels that are used in PCoIP sessions must appear on the virtual channel authorization list.
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Using VMware Horizon Client for Windows Table 3‑10. View PCoIP Client Session Variables (Continued) Setting Description Configure the PCoIP transport header Configures the PCoIP transport header and sets the transport session priority. The PCoIP transport header is a 32-bit header that is added to all PCoIP UDP packets (only if the transport header is enabled and supported by both sides).
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Chapter 3 Configuring Horizon Client for End Users Running Horizon Client from the Command Line You can run Horizon Client for Windows from the command line or from scripts. You might want to do this if you are implementing a kiosk-based application that grants end users access to desktop applications. You use the vmware-view.exe command to run the Horizon Client for Windows from the command line. The command includes options that you can specify to change the behavior of Horizon Client.
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Using VMware Horizon Client for Windows Table 3‑11. Horizon Client Command-Line Options (Continued) Option Description -desktopProtocol protocol Specifies the display protocol to use as it would appear in the desktop and application selection window. The display protocol can be Blast, PCoIP, or RDP. -domainName domain_name Specifies the NETBIOS domain that the end user uses to log in to Horizon Client. For example, you would use mycompany rather than mycompany.com.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑11. Horizon Client Command-Line Options (Continued) Option Description -unattended Runs Horizon Client in a noninteractive mode that is suitable for clients in kiosk mode. You must also specify: n The account name of the client, if you did not generate the account name from the MAC address of the client device. The name must begin with the string “custom-” or an alternate prefix that you have configured in ADAM.
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Using VMware Horizon Client for Windows Example: Example of a Configuration File for a Client in Kiosk Mode The following example shows a client in kiosk mode whose account name is based on its MAC address. The client has an automatically generated password. -serverURL 145.124.24.100 -unattended Using the Windows Registry to Configure Horizon Client You can define default settings for the Horizon Client in the Windows Registry instead of specifying these settings on the command line.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑14. Security Settings Registry Setting CertCheckMode Description and Valid Values Specifies the certificate checking mode. n SSLCipherList VMware, Inc. 0 implements Do not verify server identity certificates. n 1 implements Warn before connecting to untrusted servers. n 2 implements Never connect to untrusted servers.
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Using VMware Horizon Client for Windows 60 VMware, Inc.
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Managing Remote Desktop and Application Connections 4 Use Horizon Client to connect to Connection Server or a security server and log in to or off of a remote desktop, and use remote applications. For troubleshooting purposes, you can also reset remote desktops and applications. Depending on how the administrator configures policies for remote desktops, end users might be able to perform many operations on their desktops.
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Using VMware Horizon Client for Windows n If you are outside the corporate network and are not using a security server to access the remote desktop, verify that your client device is set up to use a VPN connection and turn on that connection. Important VMware recommends using a security server rather than a VPN. n Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the remote desktop or application. Underscores (_) are not supported in server names.
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Chapter 4 Managing Remote Desktop and Application Connections 7 8 (Optional) To configure display settings for remote desktops, either right-click a desktop icon or select a desktop icon and click the Settings (gear-shaped) icon next to the server name in the upper portion of the screen. Option Description Display protocol If your administrator has allowed it, you can use the Connect Via list to select the display protocol. VMware Blast requires Horizon Agent 7.0 or later.
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Using VMware Horizon Client for Windows Tips for Using the Desktop and Application Selector For your convenience, you can reorganize or reduce the number of icons on the Horizon Client desktop and application selector screen. After you authenticate and connect to a particular server, a window appears that includes icons for all the remote desktops and applications you are entitled to use.
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Chapter 4 Managing Remote Desktop and Application Connections You do not need to be connected to a remote desktop or application to configure client drive redirection settings. The settings apply to all your remote desktops and applications. That is, you cannot configure the settings so that local client folders are shared with one remote desktop or application but not with other remote desktops or applications.
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Using VMware Horizon Client for Windows Option Action Share USB storage devices with remote desktops and applications Select the Allow access to removable storage check box. The client drive redirection feature automatically shares all USB storage devices inserted in your client system and all FireWire and Thunderbolt-connected external drives. You do not need to select a specific device to share.
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Chapter 4 Managing Remote Desktop and Application Connections n To show the VMware Horizon Client window after it has been hidden, right-click the VMware Horizon Client icon in the system tray and select Show VMware Horizon Client, or, if you are logged in to a remote desktop, click the Options button in the menu bar and select Switch to Other Desktop.
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Using VMware Horizon Client for Windows Switch Desktops or Applications If you are connected to a remote desktop, you can switch to another desktop. You can also connect to remote applications while you are connected to a remote desktop. Procedure u Select a remote desktop or application from the same server or a different server.
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Chapter 4 Managing Remote Desktop and Application Connections Procedure n Disconnect from a remote desktop without logging off. Option Action From the remote desktop window Perform one of the following actions: n Click the Close button in the corner of the desktop window. n Select Options > Disconnect from the menu bar in the desktop window.
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Using VMware Horizon Client for Windows 70 VMware, Inc.
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Working in a Remote Desktop or Application 5 View provides the familiar, personalized desktop and application environment that end users expect. End users can access USB and other devices connected to their local computer, send documents to any printer that their local computer can detect, authenticate with smart cards, and use multiple display monitors.
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Using VMware Horizon Client for Windows Table 5‑1. Remote Desktop Features Supported on Windows-Based Horizon Client Systems Feature Windows XP Desktop (View Agent 6.0.2 and earlier) Windows Vista Desktop (View Agent 6.0.2 and earlier) Windows 7 Desktop Windows 8.
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Chapter 5 Working in a Remote Desktop or Application Feature Support for Session-Based Desktops on RDS Hosts RDS hosts are server computers that have Windows Remote Desktop Services and View Agent or Horizon Agent installed. Multiple users can have desktop sessions on an RDS host simultaneously. An RDS host can be either a physical machine or a virtual machine. Note The following table contains rows only for the features that are supported.
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Using VMware Horizon Client for Windows Limitations for Specific Features Features that are supported on Windows-based clients have the following restrictions. Table 5‑3. Requirements for Specific Features Feature Requirements Windows Media MMR Requires View Agent 6.0.2 or later. To use the Windows Media MMR feature with RDS desktops, you must have View Agent 6.1.1 or later, or Horizon Agent 7.0 or later. If you use the VMware Blast Extreme display protocol, you must have Horizon Agent 7.0 or later.
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Chapter 5 Working in a Remote Desktop or Application Use a Local IME with Remote Applications When using non-English keyboards and locales, you can use an IME (input method editor) installed in your local system to send non-English characters to a remote hosted application. You can also use hot keys and icons in the notification area (system tray) of your local system to switch to a different IME. No IME is required to be installed in the remote RDS host.
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Using VMware Horizon Client for Windows Enabling Support for Onscreen Keyboards You can configure your client system so that if a Horizon Client window has focus, then physical keyboard, onscreen keyboard, mouse, and handwriting pad events are sent to the remote desktop or remote application, even if the mouse or onscreen keyboard is outside of the Horizon Client window. This feature is especially useful if you are using an x86-based Windows tablet, such as a Windows Surface Pro.
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Chapter 5 Working in a Remote Desktop or Application Hardware Version Windows Version Number of 4K Displays Supported 11 7 (3D rendering feature enabled) 1 11 8, 8.x, 10 1 The remote desktop must have View Agent 6.2 or later, or Horizon Agent 7.0 or later, installed. For best performance, the virtual machine should have at least 2 GB of RAM and 2 vCPUs. This feature might require good network conditions, such as a bandwidth of 1000Mbps with low network latency and a low package loss rate.
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Using VMware Horizon Client for Windows An administrator can hide the display scaling setting (both the Options menu item and the Settings window check box) by enabling the Horizon Client Locked Guest Size group policy setting. Enabling the Locked Guest Size group policy setting does not disable the DPI Synchronization feature. To disable the DPI Synchronization feature, an administrator must disable the DPI Synchronization group policy setting.
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Chapter 5 Working in a Remote Desktop or Application n When you connect a laptop that supports different DPI settings on different monitors to an external monitor, and you set the external monitor to be the primary monitor, Windows automatically changes the primary monitor and primary monitor DPI setting every time you detach or reattach the external monitor.
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Using VMware Horizon Client for Windows n Do not connect to scanners by using the Connect USB Device menu. To use a scanner device, use the scanner redirection feature. This feature is available for Horizon Client when used with View Agent 6.0.2 or later or Horizon Agent 7.0 or later. See “Using Scanners,” on page 89. n Webcams are not supported for USB redirection using the Connect USB Device menu. To use a webcam or audio input device, you must use the Real-Time Audio-Video feature.
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Chapter 5 Working in a Remote Desktop or Application n Connect the USB device to a remote hosted application. a In the desktop and application selector window, open the remote application. The name of the application is the name that your administrator has configured for the application. b In the desktop and application selector window, right-click the application icon and select Settings. c In the left pane, select USB Devices. d In the right pane, select the USB device and click Connect.
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Using VMware Horizon Client for Windows Configure Clients to Reconnect When USB Devices Restart If you do not configure Horizon Client to automatically connect USB devices to your View desktop, you can still configure Horizon Client to reconnect to specific devices that occasionally restart. Otherwise, when a device restarts during an upgrade, the device will connect to the local system rather than to the View desktop.
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Chapter 5 Working in a Remote Desktop or Application Using the Real-Time Audio-Video Feature for Webcams and Microphones With the Real-Time Audio-Video feature, you can use your local computer's webcam or microphone on your remote desktop. Real-Time Audio-Video is compatible with standard conferencing applications and browser-based video applications, and supports standard webcams, audio USB devices, and analog audio input.
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Using VMware Horizon Client for Windows With the Real-Time Audio-Video feature, video devices, audio input devices, and audio output devices work without requiring the use of USB redirection, and the amount of network bandwidth required is greatly reduced. Analog audio input devices are also supported. Note If you are using a USB webcam or microphone, do not connect it from the Connect USB Device menu in Horizon Client.
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Chapter 5 Working in a Remote Desktop or Application If you are copying formatted text, some of the data is text and some of the data is formatting information. If you copy a large amount of formatted text or text and an image, when you attempt to paste the text and image, you might see some or all of the plain text but no formatting or image. The reason is that the three types of data are sometimes stored separately.
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Using VMware Horizon Client for Windows Printing from a Remote Desktop or Application From a remote desktop, you can print to a virtual printer or to a USB printer that is attached to your client computer. Virtual printing and USB printing work together without conflict.
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Chapter 5 Working in a Remote Desktop or Application 2 In the Devices and Printers window, right-click the default printer, select Printer Properties from the context menu, and select the printer. Virtual printers appear as in single-user virtual machine desktops and as (s) in session-based desktops on RDS hosts if View Agent 6.2 or later, or Horizon Agent 7.0 or later, is installed. If View Agent 6.
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Using VMware Horizon Client for Windows Procedure 1 From Internet Explorer in the View desktop, browse to the relevant Adobe Flash content and start it if necessary. Depending on how your View administrator configured Adobe Flash settings, you might notice dropped frames or low playback quality. 2 Move the mouse pointer into the Adobe Flash content while it is playing. Display quality is improved as long as the cursor remains in the Adobe Flash content.
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Chapter 5 Working in a Remote Desktop or Application Using Scanners You can scan information into your remote desktops and applications with scanners that are connected to your local client system. This feature redirects scanning data with a significantly lower bandwidth than can be achieved by using USB redirection. Scanner redirection supports standard scanning devices that are compatible with the TWAIN and WIA (Windows Image Acquisition) formats.
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Using VMware Horizon Client for Windows Using Serial Port Redirection With this feature, users can redirect locally connected, serial (COM) ports such as built-in RS232 ports or USB-to-serial adapters. Devices such as printers, bar code readers, and other serial devices can be connected to these ports and used in the remote desktops.
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Chapter 5 Working in a Remote Desktop or Application When a redirected COM port is opened and in use on a remote desktop, you cannot access the port on the local computer. Conversely, when a COM port is in use on the local computer, you cannot access the port on the remote desktop. n In the remote desktop, you can use the Windows Device Manager Port Settings tab to set the default Baud rate for a particular COM port. Be sure to use the same settings in the Windows Device Manager on your client system.
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Using VMware Horizon Client for Windows Remote Desktop and Application Selector Shortcuts Table 5‑6.
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Chapter 5 Working in a Remote Desktop or Application Table 5‑7.
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Using VMware Horizon Client for Windows 94 VMware, Inc.
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Troubleshooting Horizon Client 6 You can solve most problems with Horizon Client by resetting the desktop or by reinstalling the VMware Horizon Client application.
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Using VMware Horizon Client for Windows Solution u Restart Horizon Client. You can connect successfully as soon as View Connection Server is running again. If you continue to have connection problems, contact your View administrator. Reset a Remote Desktop or Application You might need to reset a desktop or application if the application or desktop operating system stops responding. Resetting a remote desktop shuts down and restarts the desktop. Resetting your remote applications quits the applications.
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Index Numerics 3D applications 88 A ADM template files, View components 41 Adobe Flash video, control 87 Adobe Media Server 15 agent, installation requirements 18 autoconnect USB devices 79 C CAD applications 88 certificates, ignoring problems 39, 40 client drive redirection 64 client installer 23 client software requirements 9 client-side GPOs 42 clipboard memory size 85 COM ports, redirecting serial 13, 90 configuration settings 33 configuring Horizon Client 33 connect to a desktop 61 to View Connectio
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Using VMware Horizon Client for Windows M media file formats, supported 13 Microsoft Lync support 16 Microsoft RDP 71, 76 Microsoft Windows Installer command-line options for silent installation 28 properties for View Client 27 multimedia redirection (MMR) 13 multiple monitors 76 O onscreen keyboards 76 operating systems, supported on the agent 18 options display protocol 61 screen layout 61 P pasting text and images 84 PCoIP 71 PCoIP client session variables 52 preferences, desktop 61 preferred micropho
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Index Windows, installing View Client on 10 Windows computers, installing View Client 23 Wyse MMR 71 VMware, Inc.
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Using VMware Horizon Client for Windows 100 VMware, Inc.