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Using VMware Horizon Client for Windows

Using VMware Horizon Client for

Windows

Horizon Client 4.3

This document supports the version of each product listed and

supports all subsequent versions until the document is

replaced by a new edition. To check for more recent editions of

this document, see http://www.vmware.com/support/pubs.

EN-002308-00

Summary of content (104 pages)

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Using VMware Horizon Client for Windows Horizon Client 4.3 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
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Using VMware Horizon Client for Windows You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2013–2016 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com 2 VMware, Inc.
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Contents Using VMware Horizon Client for Windows 7 1 System Requirements and Setup for Windows-Based Clients 9 System Requirements for Windows Clients 10 System Requirements for Real-Time Audio-Video 11 Requirements for Scanner Redirection 12 Requirements for Serial Port Redirection 12 Requirements for Multimedia Redirection (MMR) 13 Requirements for Flash Redirection 14 Requirements for Using Flash URL Redirection 15 Requirements for URL Content Redirection 15 Requirements for Using Microsoft Lync with
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Using VMware Horizon Client for Windows General Settings for Client GPOs 49 USB Settings for Client GPOs 51 View PCoIP Client Session Variables ADM Template Settings Running Horizon Client from the Command Line 57 Horizon Client Command Usage 57 Horizon Client Configuration File 60 Using the Windows Registry to Configure Horizon Client 60 54 4 Managing Remote Desktop and Application Connections 63 Connect to a Remote Desktop or Application 63 Tips for Using the Desktop and Application Selector 66 Shar
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Contents Keyboard Shortcuts 95 6 Troubleshooting Horizon Client 99 Problems with Keyboard Input 99 What to Do If Horizon Client Exits Unexpectedly Reset a Remote Desktop or Application 100 Uninstalling Horizon Client 100 Index VMware, Inc.
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Using VMware Horizon Client for Windows 6 VMware, Inc.
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Using VMware Horizon Client for Windows This guide, Using VMware Horizon Client for Windows, provides information about installing and using ® VMware Horizon Client™ software on a Microsoft Windows client system to connect to a remote desktop or application in the datacenter. The information in this document includes system requirements and instructions for installing and using Horizon Client for Windows.
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Using VMware Horizon Client for Windows 8 VMware, Inc.
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System Requirements and Setup for Windows-Based Clients 1 Systems running Horizon Client components must meet certain hardware and software requirements. Horizon Client on Windows systems uses Microsoft Internet Explorer Internet settings, including proxy settings, when connecting to View Connection Server. Ensure that your Internet Explorer settings are accurate and that you can access the View Connection Server URL through Internet Explorer. Note Starting with version 7.
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Using VMware Horizon Client for Windows System Requirements for Windows Clients You can install Horizon Client for Windows on PCs or laptops that use a supported Microsoft Windows operating system. The PC or laptop on which you install Horizon Client, and the peripherals it uses, must meet certain system requirements.
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Chapter 1 System Requirements and Setup for Windows-Based Clients n Available RAM above system requirements to support various monitor setups.
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Using VMware Horizon Client for Windows Display protocol for View n The webcam and audio device drivers must be installed, and the webcam and audio device must be operable, on the client computer. To support Real-Time Audio-Video, you do not have to install the device drivers on the desktop operating system where the agent is installed. n PCoIP n VMware Blast (requires Horizon Agent 7.0 or later) Real-Time Audio-Video is not supported in RDP desktop sessions.
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Chapter 1 System Requirements and Setup for Windows-Based Clients The following guest operating systems are supported on single-user virtual machines: n 32-bit or 64-bit Windows 7 n 32-bit or 64-bit Windows 8.x n 32-bit or 64-bit Windows 10 n Windows Server 2008 R2 configured as a desktop n Windows Server 2012 R2 configured as a desktop This feature is not currently supported for Windows Server RDS hosts.
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Using VMware Horizon Client for Windows n For information about operating system requirements and other software requirements and configuration settings for the remote desktop or application, see the topics about Windows Media Multimedia Redirection in Setting Up Desktop and Application Pools in View. Horizon Client computer or client access device 32-bit or 64-bit Windows 7, Windows 8.x, or Windows 10. Supported media formats Media formats that are supported on Windows Media Player are supported.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Requirements for Using Flash URL Redirection Streaming Flash content directly from Adobe Media Server to client endpoints lowers the load on the datacenter ESXi host, removes the extra routing through the datacenter, and reduces the bandwidth required to simultaneously stream live video events to multiple client endpoints. The Flash URL redirection feature uses a JavaScript that is embedded inside a Web page by the Web page administrator.
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Using VMware Horizon Client for Windows Horizon Client computer or client access device Display Protocol for the Remote Session n The supported browsers in which you can type or click a URL and have that URL redirected are Internet Explorer 9,10, and 11. n This feature must be installed if you want to configure client-to-agent redirection. n The supported browsers in which you can type or click a URL and have that URL redirected are Internet Explorer 9, 10, and 11.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Remote desktop (agent) software n View Agent 5.3 or later, or Horizon Agent 7.0 or later n Microsoft Lync 2013 Client With the View 5.3 or later agent, the Lync 2013 client bit-level is not required to match the bit-level of the virtual machine operating system.
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Using VMware Horizon Client for Windows In addition to meeting these requirements for Horizon Client systems, other View components must meet certain configuration requirements to support smart cards: n For information about configuring Connection Server to support smart card use, see "Setting Up Smart Card Authentication" in the View Administration document.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Preparing Connection Server for Horizon Client Administrators must perform specific tasks to enable end users to connect to remote desktops and applications. Before end users can connect to Connection Server or a security server and access a remote desktop or application, you must configure certain pool settings and security settings: n If you plan to use Access Point, configure Connection Server to work with Access Point.
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Using VMware Horizon Client for Windows 2 Configure the decoding and network protocol options. Option Description H.264 Select this option to allow H.264 decoding in Horizon Client. When this option is selected (the default setting), Horizon Client uses H.264 decoding if the agent supports H.264 software encoding. If the agent does not support H.264 software encoding, Horizon Client uses JPG/PNG decoding. Deselect this option to use JPG/PNG decoding.
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Chapter 1 System Requirements and Setup for Windows-Based Clients Table 1‑1.
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Using VMware Horizon Client for Windows Table 1‑1.
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Installing Horizon Client for Windows 2 You can obtain the Windows-based Horizon Client installer either from the VMware Web site or from a Web access page provided by View Connection Server. You can set various startup options for end users after Horizon Client is installed.
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Using VMware Horizon Client for Windows For more information about FIPS mode, go to https://support.microsoft.com/en-us/kb/811833. Important If you do not enable FIPS mode before running the Horizon Client installer, the installer option to use FIPS-compliant cryptography does not appear during a custom installation. FIPS-compliant cryptography is not enabled during a typical installation.
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Chapter 2 Installing Horizon Client for Windows n Decide whether to use the feature that allows end users to log in to Horizon Client and their remote desktop as the currently logged in user. Credential information that the user entered when logging in to the client system is passed to the Connection Server instance and ultimately to the remote desktop. Some client operating systems do not support this feature.
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Using VMware Horizon Client for Windows Prerequisites n Verify that the client system uses a supported operating system. See “System Requirements for Windows Clients,” on page 10. n Verify that you can log in as an administrator on the client system. n Verify that the domain controllers have the latest patches, enough free disk space, and can communicate with each other. Otherwise, when you run the installer on a Windows 8.1 system, the installer can take an unusual amount of time to finish.
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Chapter 2 Installing Horizon Client for Windows What to do next (Optional) If you installed Horizon Client with the URL Content Redirection feature, verify that the feature is installed by checking that the vmware-url-protocol-launch-helper.exe and the vmware-url-filteringplugin.dll files are installed in the %PROGRAMFILES%\VMware\VMware Horizon View Client\ directory. Also ensure that the Internet Explorer add-on VMware Horizon View URL Filtering Plugin is installed and enabled.
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Using VMware Horizon Client for Windows Table 2-2 shows the Horizon Client features you can type at the command line and the corresponding interactive-installation options. Table 2‑2. Horizon Client Silent Installation Features and Interactive Custom Setup Options Silent Installation Feature Custom Setup Option in an Interactive Installation Core If you specify individual features with the MSI property, ADDLOCAL=, you must include Core. None.
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Chapter 2 Installing Horizon Client for Windows Table 2‑4. MSI Command-Line Options and MSI Properties MSI Option or Property Description /qn Instructs the MSI installer not to display the installer wizard pages. For example, you might want to install the agent silently and use only default setup options and features: VMware-Horizon-Client-y.y.y-xxxxxx.exe /s /v"/qn" In the examples, xxxxxx is the build number and y.y.y is the version number.
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Using VMware Horizon Client for Windows Table 2‑4. MSI Command-Line Options and MSI Properties (Continued) MSI Option or Property Description REBOOT (Optional) You can use the REBOOT=ReallySuppress option to suppress all restarts and restart prompts. /l*v log_file (Optional) Writes logging information in to the specified log file. For example: /l*v ""%TEMP%\vmmsi.log"" This example generates a detailed log file that is similar to the log generated during an interactive installation.
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Chapter 2 Installing Horizon Client for Windows 3 Click Check for Updates. 4 Click Download and Install. VMware, Inc.
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Using VMware Horizon Client for Windows 32 VMware, Inc.
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Configuring Horizon Client for End Users 3 Configuring Horizon Client for end users can involve configuring URIs to start Horizon Client, configuring the certificate verification mode, setting advanced TLS/SSL options, and using Group Policy Administrative (ADM) template files to configure custom settings.
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Using VMware Horizon Client for Windows Using URIs to Configure Horizon Client Using uniform resource identifiers (URIs), you can create a Web page or an email with links that end users click to start Horizon Client, connect to a server, and open a specific desktop or application with specific configuration options. You can simplify the process of connecting to a remote desktop or application by creating Web or email links for end users.
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Chapter 3 Configuring Horizon Client for End Users You cannot specify a UPN address, which includes the domain. To specify the domain, you can use the domainName query part in the URI. To specify a port number, use the following syntax: server-address:port-number path-part Specifies the desktop or application. Use the desktop display name or application display name. This name is the one specified in View Administrator when the desktop or application pool was created.
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Using VMware Horizon Client for Windows connectUSBOnInsert Connects a USB device to the foreground desktop when you plug in the device. This query is implicitly set if you specify the unattended query. To use this query, you must set the action query to start-session or else not have an action query. Valid values are yes and no. An example of the syntax is connectUSBOnInsert=yes. connectUSBOnStartup Redirects all USB devices to the desktop that are currently connected to the client system.
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Chapter 3 Configuring Horizon Client for End Users unattended Creates a server connection to a remote desktop in kiosk mode. If you use this query, do not specify user information if you generated the account name from the MAC address of the client device. If you created custom account names in ADAM, however, such as names that begin with "custom-" you must specify the account information. useExisting If this option is set to true, only one Horizon Client instance can run.
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Using VMware Horizon Client for Windows 6 vmware-view://view.mycompany.com/ Horizon Client starts and the user is taken to the login prompt for connecting to the view.mycompany.com server. 7 vmware-view://view.mycompany.com/Primary%20Desktop?action=reset Horizon Client starts and connects to the view.mycompany.com server. The login box prompts the user for a user name, domain name, and password.
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Chapter 3 Configuring Horizon Client for End Users 'vmware-view://view.mycompany.com/Primary%20Desktop?action=start-session'">
Configuring Certificate Checking for End Users Administrators can configure the certificate verification mode so that, for example, full verification is always performed. Certificate checking occurs for SSL connections between Connection Server and Horizon Client.
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Using VMware Horizon Client for Windows Setting the Certificate Checking Mode for Horizon Client Administrators and sometimes end users can configure whether client connections are rejected if any or some server certificate checks fail. Certificate checking occurs for SSL connections between Connection Server and Horizon Client.
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Chapter 3 Configuring Horizon Client for End Users Configuring Advanced TLS/SSL Options You can select the security protocols and cryptographic algorithms that are used to encrypt communications between Horizon Client and Horizon servers or between Horizon Client and the agent in the remote desktop. These security options are also used to encrypt the USB channel (communication between the USB service daemon and the agent).
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Using VMware Horizon Client for Windows 2 3 In the Remote Applications pane that appears, select an application reconnection behavior setting. Option Description Ask to reconnect to open applications Horizon Client notifies you that you have one or more remote applications running when you reconnect to the server. You can click Reconnect to applications to reopen the application windows, or Not Now to not reopen the application windows.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑4. VMware Horizon Client Configuration Template: Scripting Definitions Setting Description Automatically connect if only one launch item is entitled (Automatically connects to the desktop if it is the only one entitled for the usr. This setting spares the user from having to select the desktop from a list that contains only one desktop.
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Using VMware Horizon Client for Windows Table 3‑4. VMware Horizon Client Configuration Template: Scripting Definitions (Continued) Setting Description Suppress error messages (when fully scripted only) Determines whether Horizon Client error messages are hidden during login. This setting applies only when the login process is fully scripted, for example, when all the required login information is prepopulated through policy.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Certificate verification mode (Computer Configuration setting) Configures the level of certificate checking that is performed by Horizon Client. You can select one of these modes: n No Security. View does not perform certificate checking. n Warn But Allow. A self-signed certificate is provided by View.
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Using VMware Horizon Client for Windows Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Display option to Log in as current user (Computer and User Configuration setting) Determines whether the Log in as current user check box is visible on the Horizon Client connection dialog box. When the check box is visible, users can select or deselect it and override its default value.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Ignore certificate revocation problems (Computer Configuration setting) (View 4.6 and earlier releases only) Determines whether errors that are associated with a revoked server certificate are ignored. These errors occur when the server sends a certificate that has been revoked and when the client cannot verify a certificate's revocation status.
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Using VMware Horizon Client for Windows Table 3‑6. Horizon Client Configuration Administrative Template: RDP Settings (Continued) Setting Description Bitmap cache file size in unit for number bpp bitmaps Specifies the size of the bitmap cache, in kilobytes or megabytes, to use for specific bits per pixel (bpp) bitmap color settings.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑6. Horizon Client Configuration Administrative Template: RDP Settings (Continued) Setting Description Redirect printers Determines whether local printers are redirected when clients connect to the remote desktop. Redirect serial ports Determines whether local COM ports are redirected when clients connect to the remote desktop. Redirect smart cards Determines whether local smart cards are redirected when clients connect to the remote desktop.
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Using VMware Horizon Client for Windows Table 3‑7. Horizon Client Configuration Template: General Settings (Continued) 50 Setting Description Disable time zone forwarding (Computer Configuration setting) Determines whether time zone synchronization between the remote desktop and the connected client is disabled. Disable toast notifications (Computer and User Configuration setting) Determines whether to disable toast notifications from Horizon Client.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑7. Horizon Client Configuration Template: General Settings (Continued) Setting Description Disable desktop disconnect messages (Computer and User Configuration setting) Specifies whether messages that are normally shown upon desktop disconnection should be disabled. These messages are shown by default.
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Using VMware Horizon Client for Windows Table 3‑8. Horizon Client Configuration Template: USB Splitting Settings Setting Properties Allow Auto Device Splitting Allow the automatic splitting of composite USB devices. Exclude Vid/Pid Device From Split Excludes a composite USB device specified by vendor and product IDs from splitting. The format of the setting is vid-xxx1_pid-yyy2[;vid-xxx2_pid-yyy2]... The default value is undefined, which equates to false. You must specify ID numbers in hexadecimal.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑9. Horizon Client Configuration Template: USB Filtering Settings (Continued) Setting Properties Allow Video Devices Allows video devices to be redirected. The default value is undefined, which equates to true. Disable Remote Configuration Exclude All Devices Disables the use of agent settings when performing USB device filtering. The default value is undefined, which equates to false. Excludes all USB devices from being redirected.
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Using VMware Horizon Client for Windows View PCoIP Client Session Variables ADM Template Settings The View PCoIP Client Session Variables ADM template file (pcoip.client.adm) contains policy settings related to the PCoIP display protocol. You can configure settings to default values that can be overridden by an administrator, or you can configure settings to values that cannot be overridden. This ADM file is available in a bundled .zip file named VMware-Horizon-Extras-Bundle-x.x.x-yyyyyyy.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑10. View PCoIP Client Session Variables (Continued) Setting Description Configure PCoIP virtual channels Specifies the virtual channels that can and cannot operate over PCoIP sessions. This setting also determines whether to disable clipboard processing on the PCoIP host. Virtual channels that are used in PCoIP sessions must appear on the virtual channel authorization list.
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Using VMware Horizon Client for Windows Table 3‑10. View PCoIP Client Session Variables (Continued) Setting Description Configure the PCoIP transport header Configures the PCoIP transport header and sets the transport session priority. The PCoIP transport header is a 32-bit header that is added to all PCoIP UDP packets (only if the transport header is enabled and supported by both sides).
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Chapter 3 Configuring Horizon Client for End Users Running Horizon Client from the Command Line You can run Horizon Client for Windows from the command line or from scripts. You might want to do this if you are implementing a kiosk-based application that grants end users access to desktop applications. You use the vmware-view.exe command to run the Horizon Client for Windows from the command line. The command includes options that you can specify to change the behavior of Horizon Client.
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Using VMware Horizon Client for Windows Table 3‑11. Horizon Client Command-Line Options (Continued) Option Description -desktopName desktop_name Specifies the name of the desktop as it would appear in the desktop and application selection window. This is the display name that was specified for the pool in the pool creation wizard. Important Do not specify this option for clients in kiosk mode. This option has no effect when in the desktop is run in kiosk mode.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑11. Horizon Client Command-Line Options (Continued) Option Description -singleAutoConnect Specifies that if the user is entitled to only one remote desktop or application, after the user authenticates to the server, the desktop or application is automatically connected and the user is logged in. This setting spares the user from having to select the desktop or application from a list that contains only one item.
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Using VMware Horizon Client for Windows Horizon Client Configuration File You can read command-line options for Horizon Client from a configuration file. You can specify the path of the configuration file as an argument to the -file file_path option of the vmware- view command. The file must be a Unicode (UTF-16) or ASCII text file. Example: Example of a Configuration File for a Noninteractive Application The following example shows the contents of a configuration file for a noninteractive application.
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Chapter 3 Configuring Horizon Client for End Users Table 3‑13. Horizon Client Registry Settings Registry Setting Description DomainName Specifies the default NETBIOS domain name. For example, you would use mycompany rather than mycompany.com. EnableShade Specifies whether the menu bar (shade) at the top of the Horizon Client window is enabled. The menu bar is enabled by default except for clients in kiosk mode. A value of false disables the menu bar.
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Using VMware Horizon Client for Windows 62 VMware, Inc.
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Managing Remote Desktop and Application Connections 4 Use Horizon Client to connect to Connection Server or a security server and log in to or off of a remote desktop, and use remote applications. For troubleshooting purposes, you can also reset remote desktops and applications. Depending on how the administrator configures policies for remote desktops, end users might be able to perform many operations on their desktops.
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Using VMware Horizon Client for Windows n If you are outside the corporate network and are not using a security server to access the remote desktop, verify that your client device is set up to use a VPN connection and turn on that connection. Important VMware recommends using a security server rather than a VPN. n Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the remote desktop or application. Underscores (_) are not supported in server names.
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Chapter 4 Managing Remote Desktop and Application Connections 7 8 (Optional) To configure display settings for remote desktops, either right-click a desktop icon or select a desktop icon and click the Settings (gear-shaped) icon next to the server name in the upper portion of the screen. Option Description Display protocol If your administrator has allowed it, you can use the Connect Via list to select the display protocol. VMware Blast requires Horizon Agent 7.0 or later.
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Using VMware Horizon Client for Windows Tips for Using the Desktop and Application Selector For your convenience, you can reorganize or reduce the number of icons on the Horizon Client desktop and application selector screen. After you authenticate and connect to a particular server, a window appears that includes icons for all the remote desktops and applications you are entitled to use.
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Chapter 4 Managing Remote Desktop and Application Connections You do not need to be connected to a remote desktop or application to configure client drive redirection settings. The settings apply to all your remote desktops and applications. That is, you cannot configure the settings so that local client folders are shared with one remote desktop or application but not with other remote desktops or applications.
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Using VMware Horizon Client for Windows Option Action Permit remote desktops and applications access to files in your local user directory Select the Share your local files user-name check box. Share USB storage devices with remote desktops and applications Select the Allow access to removable storage check box. The client drive redirection feature automatically shares all USB storage devices inserted in your client system and all FireWire and Thunderbolt-connected external drives.
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Chapter 4 Managing Remote Desktop and Application Connections n To set a preference that always hides the VMware Horizon Client window after a remote desktop or application opens, before you connect to a View server, click the Options button in the menu bar and select Hide the selector after launching an item.
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Using VMware Horizon Client for Windows Switch Desktops or Applications If you are connected to a remote desktop, you can switch to another desktop. You can also connect to remote applications while you are connected to a remote desktop. Procedure u Select a remote desktop or application from the same server or a different server.
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Chapter 4 Managing Remote Desktop and Application Connections Procedure n Disconnect from a remote desktop without logging off. Option Action From the remote desktop window Perform one of the following actions: n Click the Close button in the corner of the desktop window. n Select Options > Disconnect from the menu bar in the desktop window.
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Using VMware Horizon Client for Windows 72 VMware, Inc.
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Working in a Remote Desktop or Application 5 View provides the familiar, personalized desktop and application environment that end users expect. End users can access USB and other devices connected to their local computer, send documents to any printer that their local computer can detect, authenticate with smart cards, and use multiple display monitors.
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Using VMware Horizon Client for Windows Table 5‑1. Remote Desktop Features Supported on Windows-Based Horizon Client Systems Feature Windows XP Desktop (View Agent 6.0.2 and earlier) Windows Vista Desktop (View Agent 6.0.2 and earlier) Windows 7 Desktop Windows 8.
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Chapter 5 Working in a Remote Desktop or Application Feature Support for Session-Based Desktops on RDS Hosts RDS hosts are server computers that have Windows Remote Desktop Services and View Agent or Horizon Agent installed. Multiple users can have desktop sessions on an RDS host simultaneously. An RDS host can be either a physical machine or a virtual machine. Note The following table contains rows only for the features that are supported.
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Using VMware Horizon Client for Windows Limitations for Specific Features Features that are supported on Windows-based clients have the following restrictions. Table 5‑3. Requirements for Specific Features Feature Requirements Windows Media MMR Requires View Agent 6.0.2 or later. To use the Windows Media MMR feature with RDS desktops, you must have View Agent 6.1.1 or later, or Horizon Agent 7.0 or later. If you use the VMware Blast Extreme display protocol, you must have Horizon Agent 7.0 or later.
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Chapter 5 Working in a Remote Desktop or Application Features Supported in Nested Mode Nested mode is sometimes used for zero clients or thin clients, where, when the end user logs in to the zero client, Horizon Client automatically starts and logs the user in to a remote desktop. From this remote desktop, the user launches hosted applications. In this setup, the remote desktop is either a single-user virtual machine desktop or a desktop provided by an RDS host.
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Using VMware Horizon Client for Windows Procedure 1 In the desktop and application selector window of Horizon Client, right-click a remote application and select Settings. 2 In the Remote Applications pane that appears, select Extend the local IME to hosted applications check box and click OK. 3 Restart the session by using one of the following options: Option Description Log off of the server Disconnect from the server and then log in to the server again and connect to the application again.
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Chapter 5 Working in a Remote Desktop or Application If you are using All Monitors mode and click the Minimize button, if you then maximize the window, the window goes back to All Monitors mode. Similarly, if you are using Fullscreen mode and minimize the window, when you maximize the window, the window goes back to Fullscreen mode on one monitor. If you have Horizon Client use all monitors, if you maximize an application window, the window expands to the full screen of only the monitor that contains it.
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Using VMware Horizon Client for Windows Select Specific Monitors in a Multiple-Monitor Setup You can use the selective multiple-monitor feature to select the monitors on which to display a remote desktop window. For example, if you have three monitors, you can specify that the remote desktop window appears on only two of those monitors. By default, a remote desktop window appears on all monitors in a multiple-monitor setup. You can select up to four adjacent monitors.
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Chapter 5 Working in a Remote Desktop or Application By default, the remote desktop window opens on the primary monitor. You can drag the remote desktop window to a non-primary monitor, and the next time you open the remote desktop, the remote desktop window appears on that same monitor. The window is opened and centered in the monitor and uses the window size you selected for the display mode, not a size that you might have created by dragging the window to resize it.
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Using VMware Horizon Client for Windows When the DPI Synchronization feature and the Display Scaling feature are both enabled, only one feature takes effect at any given time. Display scaling occurs only when DPI synchronization has not yet taken effect (that is, before the DPI setting on the remote desktop matches the DPI setting on the client machine), and display scaling stops working after the DPI settings match.
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Chapter 5 Working in a Remote Desktop or Application Connect USB Devices You can use locally attached USB devices, such as thumb flash drives, cameras, and printers, from a remote desktop. This feature is called USB redirection. When you use this feature, most USB devices that are attached to the local client system become available from a menu in Horizon Client. You use the menu to connect and disconnect the devices. Note With View Agent 6.1 or later, or Horizon Agent 7.
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Using VMware Horizon Client for Windows You can connect USB devices to a remote desktop either manually or automatically. Note Do not redirect USB devices such as USB Ethernet devices and touch screen devices to the remote desktop. If you redirect a USB Ethernet device, your client system loses network connectivity. If you redirect a touch screen device, the remote desktop receives touch input but not keyboard input.
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Chapter 5 Working in a Remote Desktop or Application e Select the application, and click OK. Note The name of the application in the list comes from the application itself and might not match the application name that your administrator configured to appear in the desktop and application selector window. You can now use the USB device with the remote application. After you close the application, the USB device is not released right away.
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Using VMware Horizon Client for Windows If you use the Automatically Connect When Inserted option in Horizon Client, all devices that you plug in to the client system get redirected to the View desktop. If you do not want all devices to be connected, use the following procedure to configure Horizon Client so that only certain USB devices get automatically reconnected. Prerequisites Determine the hexadecimal format of the vendor ID (VID) and product ID (PID) of the device.
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Chapter 5 Working in a Remote Desktop or Application When You Can Use Your Webcam If a View administrator has configured the Real-Time Audio-Video feature, and if you use the VMware Blast display protocol or the PCoIP display protocol, a webcam that is built-in or connected to your local computer can be used on your desktop. You can use the webcam in conferencing applications such as Skype, Webex, or Google Hangouts.
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Using VMware Horizon Client for Windows 2 Select the preferred webcam from the Preferred webcam drop-down menu and the preferred microphone from the Preferred microphone drop-down menu. The drop-down menus show the available webcams and microphones on the client system. 3 Click OK or Apply to save your changes. The next time you start a remote desktop or application, the preferred webcam and microphone that you selected are redirected to the remote desktop or application.
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Chapter 5 Working in a Remote Desktop or Application To set the clipboard memory size, modify the Windows registry value HKLM\Software\VMware, Inc.\VMware VDPService\Plugins\MKSVchan\ClientClipboardSize. The value type is REG_DWORD. The value is specified in KB. If you specify 0 or do not specify a value, the default client clipboard memory size is 8192 KB (8 MB). A large clipboard memory size can negatively affect performance, depending on your network.
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Using VMware Horizon Client for Windows Set Printing Preferences for the Virtual Printer Feature on a Remote Desktop The virtual printing feature lets end users use local or network printers from a remote desktop without requiring that additional print drivers be installed in the remote desktop. For each printer available through this feature, you can set preferences for data compression, print quality, double-sided printing, color, and so on.
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Chapter 5 Working in a Remote Desktop or Application 7 To use custom paper forms, define the forms on the client. a Go to Control Panel > Hardware and Sound > Devices and Printers. b Select the printer and click Print Server Properties at the top of the screen. c On the Forms tab, specify the settings and click Save Form. This form will now be available in the remote desktop. Using USB Printers In an View environment, virtual printers and redirected USB printers can work together without conflict.
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Using VMware Horizon Client for Windows Clicking URL Links That Open Outside of Horizon Client An administrator can configure URL links that you click inside a remote desktop or application to open in the default browser on your client system. A link might be to a Web page, a phone number, an email address, or other type of link. This feature is called URL Content Redirection.
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Chapter 5 Working in a Remote Desktop or Application If a View administrator has configured the scanner redirection feature, and if you use the Blast Extreme display protocol or the PCoIP display protocol, a scanner connected to your local system can be used in a remote desktop or application. Important If you are using a scanner, do not connect it from the Connect USB Device menu in Horizon Client. To do so routes the device through USB redirection, and the performance will be unusable.
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Using VMware Horizon Client for Windows Although you must have any required device drivers installed on the client system, you do not need to install the device drivers on the remote desktop operating system where the agent is installed. For example, if you use a USB-to-serial adapter that requires specific device drivers to work on your local client system, you must install those drivers but only on the client system.
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Chapter 5 Working in a Remote Desktop or Application n If you configure a serial port to connect automatically, launch an application that opens the serial port, and then disconnect and resonnect the desktop session, the auto-connect feature does not work. You also cannot connect using the serial port's system tray icon's menu option. In most cases, the application can no longer use the serial port. This is expected behavior.
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Using VMware Horizon Client for Windows Table 5‑6.
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Chapter 5 Working in a Remote Desktop or Application Table 5‑7. Key Combinations for PCoIP and VMware Blast Sessions (Continued) Menu Command or Action Key Combination Disconnect and Log Off command Alt+O+L Connect USB Device command Alt+U VMware, Inc.
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Troubleshooting Horizon Client 6 You can solve most problems with Horizon Client by resetting the desktop or by reinstalling the VMware Horizon Client application.
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Using VMware Horizon Client for Windows Solution u Restart Horizon Client. You can connect successfully as soon as View Connection Server is running again. If you continue to have connection problems, contact your View administrator. Reset a Remote Desktop or Application You might need to reset a desktop or application if the application or desktop operating system stops responding. Resetting a remote desktop shuts down and restarts the desktop. Resetting your remote applications quits the applications.
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Index Numerics 3D applications 92 A ADM template files, View components 42 Adobe Flash video, control 91 Adobe Media Server 15 agent, installation requirements 18 application reconnection behavior 41 autoconnect USB devices 83 C CAD applications 92 certificates, ignoring problems 39, 40 client drive redirection 66 client installer 23 client software requirements 9 client-side GPOs 42 clipboard memory size 88 COM ports, redirecting serial 12, 93 configuration settings 33 configuring Horizon Client 33 conn
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Using VMware Horizon Client for Windows log off 70 M media file formats, supported 13 Microsoft Lync support 16 Microsoft RDP 73, 78 Microsoft Windows Installer command-line options for silent installation 28 properties for View Client 27 multimedia redirection (MMR) 13 multiple monitors 78–80 N nested mode 77 O onscreen keyboards 78 operating systems, supported on the agent 18 options display protocol 63 screen layout 63 P pasting text and images 88 PCoIP 73 PCoIP client session variables 54 preferenc
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Index VoIP (voice over IP) 16 W webcam 86, 87 WIA scanners 12, 92 Windows, installing View Client on 10 Windows computers, installing View Client 24 Wyse MMR 73 VMware, Inc.
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