VMware Horizon Client for Chrome OS User Guide Modified on 21 SEP 2017 VMware Horizon Client for Chrome OS 4.
VMware Horizon Client for Chrome OS User Guide You can find the most up-to-date technical documentation on the VMware Web site at: https://docs.vmware.com/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2015–2017 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com 2 VMware, Inc.
Contents VMware Horizon Client for Chrome OS User Guide 5 1 How Do I Log In? 7 2 Connecting to Remote Desktops and Applications 9 Setting the Certificate Checking Mode in Horizon Client 9 Connect to a Remote Desktop or Application 10 Use Unauthenticated Access to Connect to Remote Applications 11 Disconnecting From a Remote Desktop or Application 12 Log Off From a Remote Desktop 12 3 Using Remote Desktops and Applications 15 Using the Unity Touch Sidebar with a Remote Desktop 15 Using the Unity Touch S
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VMware Horizon Client for Chrome OS User Guide ® This document, VMware Horizon Client for Chrome OS User Guide, explains how to use VMware Horizon Client™ for Chrome OS to connect to and use remote desktops and applications. For information about the software installed in your remote desktops, contact your system administrator. This document assumes that Horizon Client for Chrome OS is already installed and configured on your Chromebook.
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How Do I Log In? 1 Before you can log in and connect to a remote desktop or application, a system administrator at your company must set up your user account. If your system administrator has not set up your user account, you cannot use Horizon Client or HTML Access. If Horizon Client prompts you for a server name and domain name, your system administrator must tell you the server name to type and domain to select.
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Connecting to Remote Desktops and Applications 2 You can use Horizon Client to connect to remote desktops and applications.
VMware Horizon Client for Chrome OS User Guide n Do not verify server identity certificates. This setting means that no certificate checking occurs. If the certificate checking mode is set to Warn, you can still connect to a server that uses a self-signed certificate. Connect to a Remote Desktop or Application To connect to a remote desktop or application, you must provide the name of a server and supply credentials for your user account.
Chapter 2 Connecting to Remote Desktops and Applications 5 If you are prompted a second time for RSA SecurID credentials or RADIUS authentication credentials, enter the next generated number on the token. Do not enter your PIN and do not enter the same generated number entered previously. If necessary, wait until a new number is generated. 6 In the login dialog box, type your user name and password, select a domain, and tap Connect.
VMware Horizon Client for Chrome OS User Guide 4 Connect to the server on which you have unauthenticated access to remote applications. Option Description Connect to a new server Enter the name of a server, enter a description (optional), and tap Connect. Connect to an existing server Tap the server shortcut on the Servers tab. Connections between Horizon Client and servers always use SSL. The default port for SSL connections is 443.
Chapter 2 Connecting to Remote Desktops and Applications 3 On the All tab, tap and hold the desktop shortcut until the context menu appears. If the desktop is a favorite, you can also perform this step on the Favorites tab. 4 Tap Log Off in the context menu. Any unsaved files that are open on the remote desktop are closed during the logoff operation.
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Using Remote Desktops and Applications 3 You can use Horizon Client to connect to remote desktops and applications. Horizon Client includes additional features to aid navigation.
VMware Horizon Client for Chrome OS User Guide Table 3‑1. Unity Touch Sidebar Actions for a Remote Desktop Action Procedure Show or hide the onscreen keyboard Tap the Keyboard icon. Change Horizon Client settings Tap the Settings icon. Disconnect from the desktop Tap the Disconnect icon. Show the sidebar Drag the sidebar to the right or tap the sidebar tab. Hide the sidebar Drag the sidebar to the left or tap in the desktop area.
Chapter 3 Using Remote Desktops and Applications Table 3‑1. Unity Touch Sidebar Actions for a Remote Desktop (Continued) Action Procedure Remove an application or file from the favorites list 1 2 Reorder an application or file in the favorites list 1 2 Search for the application or file, or tap Manage under the Favorite Applications or Favorite Dcuments list. If the Manage bar is not visible, tap the chevron (>) next to Favorite Applications or Favorite Documents.
VMware Horizon Client for Chrome OS User Guide Table 3‑2. Unity Touch Sidebar Actions for a Remote Application (Continued) Action Procedure Open an application Tap the name of the application under Applications in the sidebar. The application starts and the sidebar closes.
Chapter 3 Using Remote Desktops and Applications Zooming In and Out As in other apps, use the keyboard and press Ctrl and + to zoom in and Ctrl and - to zoom out. If the Chrome OS device has a touch screen, you can pinch your fingers apart to zoom out and pinch your fingers together to zoom in. Window Resizing To use the touchpad to resize a window, touch and hold one finger at the corner or side of the window and drag to resize.
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Using Shortcuts 4 You can create server, desktop, and application shortcuts and select favorite desktops and applications in Horizon Client. This chapter includes the following topics: n “Manage Server Shortcuts,” on page 21 n “Manage Desktop and Application Shortcuts,” on page 21 n “Select a Favorite Remote Desktop or Application,” on page 22 n “Configure the Horizon Client Default View,” on page 22 Manage Server Shortcuts After you connect to a server, Horizon Client creates a server shortcut.
VMware Horizon Client for Chrome OS User Guide Select a Favorite Remote Desktop or Application You can select remote desktops and applications as favorites. Favorites are identified by a star. The star helps you quickly find your favorite desktops and applications. Your favorite selections are saved, even after you log off from the server. Prerequisites Obtain the credentials you need to connect to the server, such as a user name and password or RSA SecurID and passcode.
Using External Devices 5 You can use external keyboards, external displays, microphones, and other external devices with remote desktops and applications in Horizon Client.
VMware Horizon Client for Chrome OS User Guide You must install the helper extension to make the remote desktop window display correctly on an external monitor when the Chromebook display and the external display have different width-to-length ratios. Procedure 1 Log in to your Chromebook. 2 Download and install the VMware Horizon Client Helper extension from the Chrome Web Store. 3 Open a browser window on your Chromebook and type chrome://flags in the URL bar.
Troubleshooting Horizon Client 6 You can solve most Horizon Client problems by resetting the desktop or reinstalling the app.
VMware Horizon Client for Chrome OS User Guide What to do next Wait an appropriate amount of time for system startup before you attempt to reconnect to the remote desktop. If restarting the remote desktop does not solve the problem, you might need to reset the remote desktop. See “Reset a Remote Desktop or Remote Applications,” on page 26.
Chapter 6 Troubleshooting Horizon Client What to do next Reinstall Horizon Client. See the VMware Horizon Client for Chrome OS Installation and Setup Guide document. Horizon Client Stops Responding or the Remote Desktop Freezes When the window freezes, first, try resetting the remote desktop operating system. Problem Horizon Client does not work or repeatedly exits unexpectedly or the remote desktop freezes.
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Index A Add Server button 10 C certificates, ignoring problems 9 connecting 9 connection problems 27 D default view 22 deleting server icons 10 disconnecting from a remote desktop 12 display requirements 23 displays, external 23 E external devices 23 external displays 23 F favorites 22 favorites list in Unity Touch sidebar 15 H Horizon Client disconnect from a desktop 12 starting 10 troubleshooting 27 Horizon Client for Chrome OS, help overview 5 K proxy connections 27 R Real-Time Audio-Video featu
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