Using VMware Horizon Client for Windows September 2014 VMware Horizon This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
Using VMware Horizon Client for Windows You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2013, 2014 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com 2 VMware, Inc.
Contents Using VMware Horizon Client for Windows 5 1 System Requirements and Setup for Windows-Based Clients 7 System Requirements for Windows Clients 7 System Requirements for Real-Time Audio-Video 9 Requirements for Using Multimedia Redirection (MMR) 9 Requirements for Using Flash URL Redirection 11 Requirements for Using Microsoft Lync with Horizon Client 11 Smart Card Authentication Requirements 12 Client Browser Requirements for Using the Horizon Client Portal Supported Desktop Operating Systems 13
Using VMware Horizon Client for Windows 4 Managing Remote Desktop and Application Connections 53 Connect to a Remote Desktop or Application 53 Tips for Using the Desktop and Application Selector 56 Hide the VMware Horizon Client Window 56 Reconnecting to a Desktop or Application 57 Create a Desktop or Application Shortcut on Your Client Desktop or Start Menu Switch Desktops or Applications 58 Log Off or Disconnect 58 57 5 Working in a Remote Desktop or Application 61 Feature Support Matrix 61 Internati
Using VMware Horizon Client for Windows This guide, Using VMware Horizon Client for Windows, provides information about installing and using VMware Horizon™ Client™ software on a Microsoft Windows client system to connect to a remote desktop or application in the datacenter. The information in this document includes system requirements and instructions for installing and using Horizon Client for Windows.
Using VMware Horizon Client for Windows 6 VMware, Inc.
System Requirements and Setup for Windows-Based Clients 1 Systems running Horizon Client components must meet certain hardware and software requirements. Horizon Client on Windows systems uses Microsoft Internet Explorer Internet settings, including proxy settings, when connecting to View Connection Server. Ensure that your Internet Explorer settings are accurate and that you can access the View Connection Server URL through Internet Explorer.
Using VMware Horizon Client for Windows For Windows 7 and Windows Vista, the following editions are supported: Home, Enterprise, Professional/Business, and Ultimate. For Windows XP, Home and Professional editions are supported. For Windows 8 and 8.1, the following editions are supported: Windows 8 or 8.1 Pro - Desktop and Windows 8 or 8.1 Enterprise - Desktop. View Connection Server, Security Server, and View Agent Latest maintenance release of VMware View 4.6.
Chapter 1 System Requirements and Setup for Windows-Based Clients System Requirements for Real-Time Audio-Video Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices, and with standard conferencing applications like Skype, WebEx, and Google Hangouts. To support Real-Time AudioVideo, your View deployment must meet certain software and hardware requirements. View remote desktop The desktops must have View Agent 5.2 or later installed.
Using VMware Horizon Client for Windows Horizon Client computer or client access device Supported media formats n The desktop virtual machines must be virtual hardware version 8 or later. n Users must play videos on Windows Media Player 12 or later. n The clients must run 64-bit or 32-bit Windows 7 or Windows 8 operating systems. n The clients must have DirectX Video Acceleration (DXVA)-compatible video cards that can decode the selected videos.
Chapter 1 System Requirements and Setup for Windows-Based Clients Requirements for Using Flash URL Redirection Streaming Flash content directly from Adobe Media Server to client endpoints lowers the load on the datacenter ESXi host, removes the extra routing through the datacenter, and reduces the bandwidth required to simultaneously stream live video events to multiple client endpoints. The Flash URL redirection feature uses a JavaScript that is embedded inside a Web page by the Web page administrator.
Using VMware Horizon Client for Windows Client system software n Virtual machine (agent) operating system: For View Agent 5.2 or 5.3, the operating system can be 32- or 64-bit Windows 7 SP1. For View Agent 6, the operating system can be 32- or 64-bit Windows 7 SP1 or Windows 8.x. n 32-bit version of Microsoft Lync VDI Plug-in IMPORTANT The 64-bit version of Microsoft Office must not be installed on the client machine.
Chapter 1 System Requirements and Setup for Windows-Based Clients View supports smart cards and smart card readers that use a PKCS#11 or Microsoft CryptoAPI provider. You can optionally install the ActivIdentity ActivClient software suite, which provides tools for interacting with smart cards. Users that authenticate with smart cards must have a smart card or USB smart card token, and each smart card must contain a user certificate.
Using VMware Horizon Client for Windows Preparing View Connection Server for Horizon Client Administrators must perform specific tasks to enable end users to connect to remote desktops and applications.
Chapter 1 System Requirements and Setup for Windows-Based Clients Table 1‑1. Data Collected from Horizon Clients for the Customer Experience Improvement Program Is This Field Made Anonymous ? Example Value Company that produced the Horizon Client application No VMware Product name No VMware Horizon Client Client product version No (The format is x.x.x-yyyyyy, where x.x.x is the client version number and yyyyyy is the build number.
Using VMware Horizon Client for Windows Table 1‑1. Data Collected from Horizon Clients for the Customer Experience Improvement Program (Continued) Description Is This Field Made Anonymous ? MB of memory on the host system No Example Value Examples include the following: 4096 n unknown (for Windows Store) n Number of USB devices connected No 2 (USB device redirection is supported only for Linux, Windows, and Mac OS X clients.
Installing Horizon Client for Windows 2 You can obtain the Windows-based Horizon Client installer either from the VMware Web site or from a Web access page provided by View Connection Server. You can set various startup options for end users after Horizon Client is installed. This chapter includes the following topics: n “Install Horizon Client for Windows,” on page 17 n “Configure the Client Download Links Displayed in View Portal 5.
Using VMware Horizon Client for Windows n Verify that you can log in as an administrator on the client system. n Verify that the domain controllers have the latest patches, enough free disk space, and can communicate with each other. Otherwise, when you run the installer on a Windows 8.1 system, the installer can take an unusual amount of time to finish. This problem occurs if the machine's domain controller, or another domain controller in its hierarchy, is unresponsive or unreachable.
Chapter 2 Installing Horizon Client for Windows Configure the Client Download Links Displayed in View Portal 5.2 and Earlier Releases If you use View Connection Server 5.2 or an earlier release, and you do not have HTML Access installed, by default, when you open a browser and enter the URL of a View Connection Server instance, the portal page that appears contains links to the VMware Download site for downloading Horizon Client. You can change the default.
Using VMware Horizon Client for Windows 5 Edit the C:\ProgramData\VMware\VDM\portal\portal-links.properties file to point to the new location of the installer files. You can edit the lines in this file and add to them if you need to create more links. You can also delete lines. The following examples show properties for creating two links for Horizon Client for Windows and two links for Horizon Client for Linux: link.win=https://server-name/downloads/VMware-Horizon-Client-x86_64-y.y.y-XXXX.exe#win link.
Chapter 2 Installing Horizon Client for Windows n Familiarize yourself with the MSI installer command-line options. See “Microsoft Windows Installer Command-Line Options,” on page 22. n Familiarize yourself with the silent installation (MSI) properties available with Horizon Client. See “Silent Installation Properties for Horizon Client,” on page 21. n Determine whether to allow end users to access locally connected USB devices from their virtual desktops.
Using VMware Horizon Client for Windows Table 2‑1. MSI Properties for Silently Installing Horizon Client MSI Property Description Default Value INSTALLDIR The path and folder in which the Horizon Client software is installed. %ProgramFiles %\VMware\VMware Horizon View Client For example: INSTALLDIR=""D:\abc\my folder"" The sets of two double quotes that enclose the path permit the MSI installer to interpret the space as a valid part of the path. This MSI property is optional.
Chapter 2 Installing Horizon Client for Windows Table 2‑3. Command-Line Options for the Bootstrap Program Option Description /s Disables the bootstrap splash screen and extraction dialog box, which prevents the display of interactive dialogs. For example: VMware-Horizon-View-Client-y.y.y-xxxxxx.exe /s The /s option is required to run a silent installation. In the examples, xxxxxx is the build number and y.y.y is the version number.
Using VMware Horizon Client for Windows Table 2‑4. MSI Command-Line Options and MSI Properties (Continued) MSI Option or Property Description ADDLOCAL (Optional) Determines the component-specific features to install. In an interactive installation, the installer displays custom setup options to select. The MSI property, ADDLOCAL, lets you specify these setup options on the command line. To install all available custom setup options, enter ADDLOCAL=ALL. For example: VMware-Horizon-View-Client-y.y.
Chapter 2 Installing Horizon Client for Windows Installation and configuration example for the Log In as Current User feature: VMware-Horizon-View-Client-x86_64-y.y.y-xxxxxx.exe /s /v"/qn REBOOT=ReallySuppress INSTALLDIR=install_folder ADDLOCAL=Core,TSSO LOGINASCURRENTUSER_DISPLAY=1 LOGINASCURRENTUSER_DEFAULT=1 DESKTOP_SHORTCUT=1 STARTMENU_SHORTCUT=1 VDM_SERVER=view.mycompany.com /l*v "%TEMP%\log.txt"" VMware, Inc.
Using VMware Horizon Client for Windows 26 VMware, Inc.
Configuring Horizon Client for End Users 3 Horizon Client provides several configuration mechanisms to simplify the login and desktop selection experience for end users, and also to enforce security policies. The following table shows only some of the configuration settings that you can set in one or more ways. Table 3‑1.
Using VMware Horizon Client for Windows n Port number for View Connection Server n Active Directory user name n RADIUS or RSA SecurID user name, if different from Active Directory user name n Domain name n Desktop or application display name n Window size n Actions including reset, log off, and start session n Display protocol n Options for redirecting USB devices To construct a URI, you use the vmware-view URI scheme with Horizon Client specific path and query parts.
Chapter 3 Configuring Horizon Client for End Users To specify a port number, use the following syntax: server-address:port-number path-part Specifies the desktop or application. Use the desktop display name or application display name. This name is the one specified in View Administrator when the desktop or application pool was created. If the display name has a space in it, use the %20 encoding mechanism to represent the space.
Using VMware Horizon Client for Windows Table 3‑3. Valid Values for the desktopLayout Query Value Description fullscreen Full screen on one monitor. This is the default. multimonitor Full screen on all monitors. windowLarge Large window. windowSmall Small window. WxH Custom resolution, where you specify the width by height, in pixels. An example of the syntax is desktopLayout=1280x800. desktopProtocol For remote desktops, valid values are RDP and PCoIP.
Chapter 3 Configuring Horizon Client for End Users Horizon Client is launched and connects to the view.mycompany.com server. In the login box, the User name text box is populated with the name fred. The user must supply the domain name and password. After a successful login, the client connects to the desktop whose display name is displayed as Finance Desktop, and the user is logged in to the guest operating system. The connection uses the PCoIP display protocol. 4 vmware-view://fred@view.mycompany.
Using VMware Horizon Client for Windows Configuring Certificate Checking for End Users Administrators can configure the certificate verification mode so that, for example, full verification is always performed. Certificate checking occurs for SSL connections between View Connection Server and Horizon Client. Administrators can configure the verification mode to use one of the following strategies: n End users are allowed to choose the verification mode.
Chapter 3 Configuring Horizon Client for End Users n Is the certificate intended for a purpose other than verifying the identity of the sender and encrypting server communications? That is, is it the correct type of certificate? n Has the certificate expired, or is it valid only in the future? That is, is the certificate valid according to the computer clock? n Does the common name on the certificate match the host name of the server that sends it? A mismatch can occur if a load balancer redirects Hor
Using VMware Horizon Client for Windows The default setting includes cipher suites that use either 128-bit or 256-bit AES encryption, except for anonymous DH algorithms, and sorts them by strength. By default, SSL v3.0, TLS v1.0, and TLS v1.1 are enabled. (SSL v2.0 and TLS v1.2 are disabled.) NOTE In Horizon Client 3.1 and later, the USB service daemon adds RC4 (:RC4-SHA: +RC4) to the end of the cipher control string when it connects to a remote desktop.
Chapter 3 Configuring Horizon Client for End Users Table 3‑4. VMware Horizon Client Configuration Template: Scripting Definitions Setting Description Automatically connect if only one launch item is entitled (Horizon Client 2.3 or later) Automatically connects to the desktop if it is the only one entitled for the usr. This setting spares the user from having to select the desktop from a list that contains only one desktop.
Using VMware Horizon Client for Windows Table 3‑4. VMware Horizon Client Configuration Template: Scripting Definitions (Continued) Setting Description Server URL Specifies the URL that Horizon Client uses during login, for example, https://view1.example.com. Suppress error messages (when fully scripted only) Determines whether Horizon Client error messages are hidden during login.
Chapter 3 Configuring Horizon Client for End Users Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Certificate verification mode (Computer Configuration setting) Configures the level of certificate checking that is performed by Horizon Client. You can select one of these modes: n No Security. View does not perform certificate checking. n Warn But Allow.
Using VMware Horizon Client for Windows Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) 38 Setting Description Display option to Log in as current user (Computer and User Configuration setting) Determines whether the Log in as current user check box is visible on the Horizon Client connection dialog box. When the check box is visible, users can select or deselect it and override its default value.
Chapter 3 Configuring Horizon Client for End Users Table 3‑5. Horizon Client Configuration Template: Security Settings (Continued) Setting Description Ignore incorrect usage problems (Computer Configuration setting) (View 4.6 and earlier releases only) Determines whether errors that are associated with incorrect usage of a server certificate are ignored.
Using VMware Horizon Client for Windows Table 3‑6. Horizon Client Configuration Administrative Template: RDP Settings (Continued) Setting Description Cursor shadow Determines whether a shadow appears under the cursor on the remote desktop. Desktop background Determines whether the desktop background appears when clients connect to a remote desktop. Desktop composition (Windows Vista or later) Determines whether desktop composition is enabled on the remote desktop.
Chapter 3 Configuring Horizon Client for End Users Table 3‑6. Horizon Client Configuration Administrative Template: RDP Settings (Continued) Setting Description Redirect supported plug-andplay devices Determines whether local plug-and-play and point-of-sale devices are redirected when clients connect to the remote desktop. This behavior is different from the redirection that is managed by the USB Redirection component of View Agent. Shadow bitmaps Determines whether bitmaps are shadowed.
Using VMware Horizon Client for Windows Table 3‑7. Horizon Client Configuration Template: General Settings (Continued) Setting Description Don't check monitor alignment on spanning (User Configuration setting) By default, the client desktop does not span multiple monitors if the screens do not form an exact rectangle when they are combined. Enable this setting to override the default. This setting is disabled by default.
Chapter 3 Configuring Horizon Client for End Users Table 3‑8. Horizon Client Configuration Template: USB Splitting Settings Setting Properties Allow Auto Device Splitting Allow the automatic splitting of composite USB devices. Exclude Vid/Pid Device From Split Excludes a composite USB device specified by vendor and product IDs from splitting. The format of the setting is vid-xxx1_pid-yyy2[;vid-xxx2_pid-yyy2]... The default value is undefined, which equates to false.
Using VMware Horizon Client for Windows Table 3‑9. Horizon Client Configuration Template: USB Filtering Settings (Continued) Setting Properties Allow Video Devices Allows video devices to be redirected. The default value is undefined, which equates to true. Disable Remote Configuration Exclude All Devices Disables the use of View Agent settings when performing USB device filtering. The default value is undefined, which equates to false. Excludes all USB devices from being redirected.
Chapter 3 Configuring Horizon Client for End Users View PCoIP Client Session Variables ADM Template Settings The View PCoIP Client Session Variables ADM template file (pcoip.client.adm) contains policy settings related to the PCoIP display protocol. You can configure settings to default values that can be overridden by an administrator, or you can configure settings to values that cannot be overridden. This ADM file is available in a bundled .zip file named VMware-Horizon-View-Extras-Bundle-x.x.xyyyyyyy.
Using VMware Horizon Client for Windows Table 3‑10. View PCoIP Client Session Variables (Continued) 46 Setting Description Configure PCoIP virtual channels Specifies the virtual channels that can and cannot operate over PCoIP sessions. This setting also determines whether to disable clipboard processing on the PCoIP host. Virtual channels that are used in PCoIP sessions must appear on the virtual channel authorization list.
Chapter 3 Configuring Horizon Client for End Users Table 3‑10. View PCoIP Client Session Variables (Continued) Setting Description Configure the PCoIP transport header Configures the PCoIP transport header and sets the transport session priority. The PCoIP transport header is a 32-bit header that is added to all PCoIP UDP packets (only if the transport header is enabled and supported by both sides).
Using VMware Horizon Client for Windows Table 3‑10. View PCoIP Client Session Variables (Continued) Setting Description Configure the PCoIP session bandwidth floor Specifies a lower limit, in kilobits per second, for the bandwidth that is reserved by the PCoIP session. This setting configures the minimum expected bandwidth transmission rate for the endpoint.
Chapter 3 Configuring Horizon Client for End Users Table 3‑11. Horizon Client Command-Line Options Option Description /? Displays the list of command options. -appName application_name Specifies the name of the application as it would appear in the desktop and application selection window. This is the display name that was specified for the application pool in the pool creation wizard.
Using VMware Horizon Client for Windows Table 3‑11. Horizon Client Command-Line Options (Continued) Option Description -singleAutoConnect Specifies that if the user is entitled to only one remote desktop or application, after the user authenticates to the server, the desktop or application is automatically connected and the user is logged in. This setting spares the user from having to select the desktop or application from a list that contains only one item.
Chapter 3 Configuring Horizon Client for End Users Example: Example of a Configuration File for a Client in Kiosk Mode The following example shows a client in kiosk mode whose account name is based on its MAC address. The client has an automatically generated password. -serverURL 145.124.24.100 -unattended Using the Windows Registry to Configure Horizon Client You can define default settings for the Horizon Client in the Windows Registry instead of specifying these settings on the command line.
Using VMware Horizon Client for Windows Table 3‑14. Security Settings Registry Setting Description and Valid Values CertCheckMode Specifies the certificate checking mode. n SSLCipherList 52 0 implements Do not verify server identity certificates. n 1 implements Warn before connecting to untrusted servers. n 2 implements Never connect to untrusted servers.
Managing Remote Desktop and Application Connections 4 Use Horizon Client to connect to View Connection Server or a security server and log in to or off of a remote desktop, and use remote applications. For troubleshooting purposes, you can also reset remote desktops and applications. Depending on how the administrator configures policies for remote desktops, end users might be able to perform many operations on their desktops.
Using VMware Horizon Client for Windows n Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the remote desktop or application. Note that underscores (_) are not supported in server names. You also need the port number if the port is not 443. n If you plan to use the RDP display protocol to connect to a remote desktop, verify that the AllowDirectRDP View Agent group policy setting is enabled.
Chapter 4 Managing Remote Desktop and Application Connections 7 8 (Optional) To configure display settings for remote desktops, either right-click a desktop icon or select a desktop icon and click the Settings (gear-shaped) icon next to the server name in the upper portion of the screen. Option Description Display protocol If your administrator has allowed it, you can use the Connect Via list to choose between PCoIP and Microsoft RDP display protocols.
Using VMware Horizon Client for Windows Tips for Using the Desktop and Application Selector For your convenience, you can reorganize or reduce the number of icons on the Horizon Client desktop and application selector screen. After you authenticate and connect to a particular server, a window appears that includes icons for all the remote desktops and applications you are entitled to use.
Chapter 4 Managing Remote Desktop and Application Connections Procedure n To hide the VMware Horizon Client window after you launch a remote desktop or application, click the Close button in the corner of the VMware Horizon Client window. n To set a preference to always hide the VMware Horizon Client window after remote desktop or application launch, before you connect to a View server, click the Options button in the menu bar and select Hide the selector after launching an item.
Using VMware Horizon Client for Windows Switch Desktops or Applications If you are connected to a remote desktop, you can switch to another desktop. You can also connect to remote applications while you are connected to a remote desktop. Procedure u Select a remote desktop or application from the same server or a different server.
Chapter 4 Managing Remote Desktop and Application Connections Procedure n Disconnect from a remote desktop without logging off. Option Action From the remote desktop window Perform one of the following actions: n Click the Close button in the corner of the desktop window. n Select Options > Disconnect from the menu bar in the desktop window.
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5 Working in a Remote Desktop or Application View provides the familiar, personalized desktop and application environment that end users expect. End users can access USB and other devices connected to their local computer, send documents to any printer that their local computer can detect, authenticate with smart cards, and use multiple display monitors.
Using VMware Horizon Client for Windows Table 5‑1. Remote Desktop Features Supported on Windows-Based Horizon Client Systems (Continued) Feature Windows XP Desktop Windows Vista Desktop Wyse MMR X X Windows 7 MMR Windows 7 Desktop Windows 8.
Chapter 5 Working in a Remote Desktop or Application In a true multiple-monitor session, monitors can have different resolutions and sizes, and a monitor can be pivoted. If you maximize an application window, the window expands to the full screen of only the monitor that contains it. This feature has the following limitations: n If you use PCoIP, the maximum number of monitors that you can use to display a remote desktop is 4, with a resolution of up to 2560 X 1600 if you have enough video RAM.
Using VMware Horizon Client for Windows You can connect USB devices to a remote desktop either manually or automatically. NOTE Do not redirect USB devices such as USB Ethernet devices and touch screen devices to the remote desktop. If you redirect a USB Ethernet device, your client system will lose network connectivity. If you redirect a touch screen device, the remote desktop will receive touch input but not keyboard input.
Chapter 5 Working in a Remote Desktop or Application n Configure Horizon Client to connect USB devices automatically to the remote desktop when Horizon Client starts. a From the VMware Horizon Client menu bar, select Connect USB Device > Autoconnect USB Devices at Startup. b Plug in the USB device and restart Horizon Client. USB devices that are connected to the local system when you start Horizon Client are redirected to the remote desktop. The USB device appears in the desktop.
Using VMware Horizon Client for Windows Specify the usb.quirks.deviceN device properties in order, starting from 0. For example, if the line usb.quirks.device0 is followed by a line with usb.quirks.device2 rather than usb.quirks.device1, only the first line is read. When devices such as smart phones and tablets undergo a firmware or operating system upgrade, the upgrade will succeed because the device will restart and connect to the View desktop that manages it.
Chapter 5 Working in a Remote Desktop or Application n Verify that you are using the PCoIP display protocol for your remote desktop. Procedure 1 Attach the webcam you want to use. 2 Start a call and then stop a call. This process creates a log file. 3 Open the debug log file with a text editor. Operating System Log File Location Windows XP C:\Documents and Settings\username\Local Settings\Application Data\VMware\VDM\Logs\debug-20YY-MM-DDXXXXXX.txt Windows 7 or Windows 8 C:\Users\%username %\App
Using VMware Horizon Client for Windows Select a Default Microphone on a Windows Client System If you have multiple microphones on your client system, only one of them is used on your View desktop. To specify which microphone is the default, you can use the Sound control on your client system. With the Real-Time Audio-Video feature, audio input devices and audio output devices work without requiring the use of USB redirection, and the amount of network bandwidth required is greatly reduced.
Chapter 5 Working in a Remote Desktop or Application If the text and RTF data together use less than 1MB, the formatted text is pasted. Often the RTF data cannot be truncated, so that if the text and formatting use more than 1MB, the RTF data is discarded, and plain text is pasted. If you are unable to paste all of the formatted text and images you selected in one operation, you might need to copy and paste smaller amounts in each operation.
Using VMware Horizon Client for Windows Printing from a Remote Desktop From a remote desktop, you can print to a virtual printer or to a USB printer that is attached to your client computer. Virtual printing and USB printing work together without conflict.
Chapter 5 Working in a Remote Desktop or Application 7 To use custom paper forms, define the forms on the client. a Go to Control Panel > Hardware and Sound > Devices and Printers. b Select the printer and click Print Server Properties at the top of the screen. c On the Forms tab, specify the settings and click Save Form. This form will now be available in the remote desktop. Using USB Printers In an View environment, virtual printers and redirected USB printers can work together without conflict.
Using VMware Horizon Client for Windows Using the Relative Mouse Feature for CAD and 3D Applications If you use the PCoIP display protocol when using CAD or 3D applications in a View 5.2 or later desktop, mouse performance improves when you enable the relative mouse feature. In most circumstances, if you are using applications that do not require 3D rendering, Horizon Client transmits information about mouse pointer movements by using absolute coordinates.
Chapter 5 Working in a Remote Desktop or Application Horizon Client Window (Server Selection List) Shortcuts Table 5‑3.
Using VMware Horizon Client for Windows Desktop Window (with a PCoIP Session) Shortcuts These shortcuts work if you first press Ctrl+Alt or click on the Horizon Client menu bar, rather than inside the remote desktop operating system, before you press the keys. Table 5‑5.
Troubleshooting Horizon Client 6 You can solve most problems with Horizon Client by resetting the desktop or by reinstalling the VMware Horizon Client application. This chapter includes the following topics: n “What to Do If Horizon Client Exits Unexpectedly,” on page 75 n “Reset a Remote Desktop or Application,” on page 75 n “Uninstalling Horizon Client,” on page 76 What to Do If Horizon Client Exits Unexpectedly Horizon Client might exit even if you do not close it.
Using VMware Horizon Client for Windows Procedure 1 2 To reset a remote desktop, use the Reset Desktop command. Option Action From within the desktop OS Select Options > Reset Desktop from the menu bar. From the desktop and application selection window Right-click the desktop icon and select Reset Desktop. To reset your applications, use the Reset button in the desktop and application selection window. a Click the Settings button (gear icon) in the menu bar.
Index Numerics H 3D applications 72 hardware requirements for Windows systems 7 smart card authentication 12 hiding the Horizon Client window 56 Horizon Client configuration file 50 configuring 27 disconnect from a desktop 58 exits unexpectedly 75 running from the command line 48 starting 53 troubleshooting 75 using View Portal to download 19 A ADM template files, View components 34 Adobe Flash video, control 71 Adobe Media Server 11 autoconnect USB devices 63 B browser requirements 13 C CAD applicat
Using VMware Horizon Client for Windows print from a desktop 70 printers, setting up 70 R RDP GPO settings 39 Real-Time Audio-Video, system requirements 9 registry settings equivalent to command-line commands 51 settings for View Client 51 relative mouse 72 remote applications 69 reset desktop 75 S saving documents in a remote application 69 security servers 14 security settings GPOs 36 Send Ctrl+Alt+Del menu command 58 server connections 53 server certificate verification 32 shortcut keys 72 shortcuts,
