VMware vCenter Operations Manager Enterprise Getting Started Guide vCenter Operations Manager Enterprise 5.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
VMware vCenter Operations Manager Enterprise Getting Started Guide You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2012 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents VMware vCenter Operations Manager Enterprise Getting Started Guide 5 1 Introducing vCenter Operations Manager Features and Concepts 7 Viewing Resources in vCenter Operations Manager 7 Understanding How vCenter Operations Manager Collects Data 8 Understanding Alerts 8 Understanding Health Ratings 10 Monitoring Virtual Resources 11 Analyzing Performance and Capacity 13 2 Designing Your Workspace 17 Working with Dashboards 17 Working with Widgets 22 3 Using and Configuring Widgets 25 Edit a Widg
VMware vCenter Operations Manager Enterprise Getting Started Guide 4 Introducing Common Tasks 73 Logging in and Using vCenter Operations Manager Monitoring Day-to-Day Operations 75 Handling Alerts 80 Optimizing Your Resources 89 73 Index 97 4 VMware, Inc.
VMware vCenter Operations Manager Enterprise Getting Started Guide ® The VMware vCenter Operations Manager Enterprise Getting Started Guide introduces VMware vCenter™ Operations Manager Enterprise, its user interface, and key terms and concepts. It also describes how to set up dashboards and configure widgets. Intended Audience This information is intended for anyone who uses or administers vCenter Operations Manager Enterprise. VMware, Inc.
VMware vCenter Operations Manager Enterprise Getting Started Guide 6 VMware, Inc.
Introducing vCenter Operations Manager Features and Concepts 1 vCenter Operations Manager collects performance data from monitored software and hardware resources in your enterprise and provides predictive analysis and real-time information about problems. It presents data and analysis through alerts, in configurable dashboards, on predefined pages in the user interface, and in several predefined reports.
VMware vCenter Operations Manager Enterprise Getting Started Guide Figure 1-1. Example of Resources on the Environment Overview Page Understanding How vCenter Operations Manager Collects Data vCenter Operations Manager can collect several types of data for a single resource. For example, for a database server it might receive data on free disk space, CPU use, and average response time. Each type of data that vCenter Operations Manager collects is called an attribute.
Chapter 1 Introducing vCenter Operations Manager Features and Concepts On the Alerts Overview page, the list on the left side of the page contains resource tags and resource tag values and the right pane contains alerts. By default, the alert list includes alerts for all resources. If you select a resource tag value in the left pane, the alert list contains only the alerts for the resources that have the selected resource tag value. Figure 1-2.
VMware vCenter Operations Manager Enterprise Getting Started Guide Understanding KPI Alert Generation When a KPI violates a threshold, vCenter Operations Manager always generates an alert. When they configure attribute packages, vCenter Operations Manager administrators can identify any attribute for any resource as a KPI. The type of alert that vCenter Operations Manager generates depends on the type of threshold that the KPI uses.
Chapter 1 Introducing vCenter Operations Manager Features and Concepts Figure 1-5. Example of Health Ratings on the Environment Overview Page Monitoring Virtual Resources vCenter Operations Manager provides performance, relationship, and capacity data for objects in your virtual environment. It uses badges to represent derived metrics and give you a high-level, broad view of the performance and condition of your virtual environment.
VMware vCenter Operations Manager Enterprise Getting Started Guide Figure 1-6. Example of a Workload Score on the Resource Detail Page Interpreting Capacity Scores for Virtual Resources The capacity score indicates how close a virtual object is to exhausting its available computing resources. The computing resources include disk space, memory size, and network capacity.
Chapter 1 Introducing vCenter Operations Manager Features and Concepts Analyzing Performance and Capacity With vCenter Operations Manager forensics features, you can analyze the performance and capacity of your resources and use this information to balance the resources in your environment. Forensics features include cross-silo analysis, top-n analysis, the problem fingerprint library, capacity analysis, and VC analysis.
VMware vCenter Operations Manager Enterprise Getting Started Guide Figure 1-9. Example of Top-N Analysis Isolating and Resolving Issues with Problem Fingerprinting When a KPI for an application or tier violates a threshold, vCenter Operations Manager examines the events that preceded the violation. If it finds enough related information, it captures the set of events that preceded the violation as a fingerprint.
Chapter 1 Introducing vCenter Operations Manager Features and Concepts Performing Capacity Analysis Some metrics, such as disk space use or network traffic measurements, frequently show long-term trends. Short-term fluctuations can hide this data or make it difficult to calculate. The capacity analysis feature looks at the overall value trend for a selected metric, tells you when a metric is likely to reach a threshold, and indicates how confident vCenter Operations Manager is of the prediction.
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Designing Your Workspace 2 You can customize your vCenter Operations Manager workspace to meet your specific needs. Depending on your access rights, you can add, delete, and arrange widgets on your dashboards, create new dashboards, edit widget configuration options, and configure widget interactions.
VMware vCenter Operations Manager Enterprise Getting Started Guide 2 Create the dashboard. Option Action Create a dashboard from a template a b Drag a dashboard template to the right side of the window. Select the number of columns to use on the dashboard from the Select Layout drop-down menu. Create a dashboard by selecting widgets a Click the Create Dashboard Using Widgets icon at the top left side of the window. Drag each widget from the left pane to the right pane.
Chapter 2 Designing Your Workspace Prerequisites Verify that you have the necessary access rights to perform this task. Your vCenter Operations Manager administrator can tell you which actions you can perform. Procedure 1 Click the tab of the dashboard to edit. 2 Click Edit on the Dashboard Tools bar. The available widgets appear in the left pane of the Dashboard Editing: Edit a Tab window. 3 4 Edit the dashboard.
VMware vCenter Operations Manager Enterprise Getting Started Guide 2 Click Create Template on the Dashboard Tools bar. 3 Type a name for the new dashboard template and click OK. After the dashboard template is created, you and other users can use the template to create dashboards. See “Create a Dashboard,” on page 17. Delete a Dashboard Template If you do not need a dashboard template, you can delete it. Prerequisites Verify that you have the necessary access rights to perform this task.
Chapter 2 Designing Your Workspace 4 Select the dashboard to switch to from the To this Tab drop-down menu next to the dasbhoard. 5 Click OK to save your changes. Share a Dashboard You can share a dashboard with one or more user groups. When you share a dashboard, it becomes available to all of the users in the user group that you select. The dashboard appears the same to all of the users who share it. If you edit a shared dashboard, the dashboard changes for all users.
VMware vCenter Operations Manager Enterprise Getting Started Guide Working with Widgets A widget is a pane on a dashboard that contains information about configured attributes, resources, applications, or the overall processes in your environment. Widgets can provide a holistic, end-to-end view of the health of all of the applications in your enterprise. If your user account has the necessary access rights, you can add and remove widgets from your dashboards.
Chapter 2 Designing Your Workspace Table 2-1. Summary of Widgets (Continued) Widget Name Description VC Relationship Shows the performance status of objects in your virtual environment and their relationships. You can click an object to highlight its related objects and doubleclick an object to view its Resource Detail page. VC Relationship (Planning) Provides use and badge metric information (risk, time, capacity, stress, efficiency, waste, and density) for the resources in your virtual environment.
VMware vCenter Operations Manager Enterprise Getting Started Guide 2 Remove the widget from the dashboard. Option Action Remove the widget by editing the dashboard a b c Click Edit on the Dashboard Tools bar. Find the widget in the right pane and click its Delete Widget icon. Click OK to save your changes. Remove the widget by using the widget toolbar a b Click the Close Widget icon on the widget's toolbar. Click Yes on the confirmation dialog box to remove the widget.
Using and Configuring Widgets 3 Widgets include configuration options that you can edit to customize them for your use. For example, you can select the metrics that the Data Distribution Analysis widget shows by editing its configuration. The available configuration options vary depending on the widget type. Some widgets do not show any data until you configure them. Most widgets can provide information to, or receive information from, other widgets.
VMware vCenter Operations Manager Enterprise Getting Started Guide n “Root Cause Ranking Widget,” on page 65 n “Tag Selector Widget,” on page 67 n “Top-N Analysis Widget,” on page 68 n “VC Relationship Widget,” on page 70 n “VC Relationship (Planning) Widget,” on page 71 Edit a Widget Configuration You customize a widget by editing its configuration options. Some widgets do not show data until you configure them. The available configuration options vary depending on the widget type.
Chapter 3 Using and Configuring Widgets For some widgets, you can define two providing widgets. For example, you can configure the Root Cause Ranking widget to receive data from the Tag Selector widget and the Health Status widget. In this case, the Root Cause Ranking widget shows root cause data for any resource that you select in the Health Status widget or for resources that have the tag value that you select in the Tag Selector widget.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 3-1.
Chapter 3 Using and Configuring Widgets Table 3-1.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 3-1.
Chapter 3 Using and Configuring Widgets Table 3-1.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 3-2. Advanced Health Tree Widget Toolbar Icons (Continued) Icon Description Zoom in Zooms in on the hierarchy. Zoom out Zooms out on the hierarchy. Reset To Initial Resource If you changed the central resource of the hierarchy, click this icon to return to the initial resource. Clicking this icon also resets the initial display size.
Chapter 3 Using and Configuring Widgets Alerts Widget The Alerts widget lists alerts for selected resources and provides a convenient way to view and manage alerts. When you double-click an alert in the Alerts widget, the Alert Summary page appears and shows more detailed information about the alert. Figure 3-2. Alerts Widget If the Alerts widget accepts resources from another widget, it shows alerts for the provided resource and its immediate children unless the resource is an application.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 3-3. Alerts Widget Toolbar Icons (Continued) Icon Description Suppress Suppresses the selected alerts. You can enter the number of days to suppress the alerts. Take Ownership Takes ownership of the selected alerts. Release Ownership Releases ownership of the selected alerts. Configure the Alerts Widget You can configure the Alerts widget to show alerts for specific resources.
Chapter 3 Using and Configuring Widgets Application Detail Widget The Application Detail widget shows information for a selected application. The top of the widget shows the number of tiers, resources, and metrics that the application contains and the number of Smart Alerts and classic alerts on the application. The Application Detail widget does not show information for child resources. Figure 3-3.
VMware vCenter Operations Manager Enterprise Getting Started Guide Application Overview Widget The Application Overview widget can list all of the applications in the enterprise, or only applications that you select. The widget shows a health graph for the last 24 hours, the current health score, the current health of each tier, and the number of alerts for the application itself. You can double-click an application to open its Application Detail page. Figure 3-4.
Chapter 3 Using and Configuring Widgets Configuration Overview Widget The Configuration Overview widget shows the current uptime functional status of defined resources, applications, and collected metrics for the environment. Figure 3-5. Configuration Overview Widget You can click the Reset Interaction icon on the toolbar at the top of the Configuration Overview widget to return the widget to its initial configured state.
VMware vCenter Operations Manager Enterprise Getting Started Guide Data Distribution Analysis Widget The Data Distribution Analysis widget shows a graph for selected metrics. For each metric, the graph shows the data distribution of the metric, including how often it had a particular value. Figure 3-6. Data Distribution Widget You can use the Data Distribution Analysis widget to compare the values of a metric over two time periods. By default, the widget compares the last seven days to the last 30 days.
Chapter 3 Using and Configuring Widgets Prerequisites n Verify that you have the necessary access rights to perform this task. Your vCenter Operations Manager administrator can tell you which actions you can perform. n Open the Edit Widget window for the Data Distribution Analysis widget. See “Edit a Widget Configuration,” on page 26. Procedure 1 Set Self Provider to On to define metric selections in the widget configuration.
VMware vCenter Operations Manager Enterprise Getting Started Guide Option Action Select all of the metrics in the list Click the Select All icon on the toolbar at the top of the Selected Metrics pane. Remove all of the metrics from the list Click the Clear Selections icon on the toolbar at the top of the Selected Metrics pane. 6 Select 75th percentile, 90th percentile, or 95th percentile to show a vertical line on the graph at the 75, 90, or 95 percent level.
Chapter 3 Using and Configuring Widgets Procedure 1 2 Set options to configure the layout of the metric display. Option Description Layout Mode Select Fixed Size to define the height for each metric box in Box Height, or Fixed View to have vCenter Operations Manager size the boxes so all metrics fit in the displayed widget. Box Height If Layout Mode is set to Fixed Size, this value is the height, in pixels, of each metric box. Box Columns Number of boxes to include in each row, from 2 to 10.
VMware vCenter Operations Manager Enterprise Getting Started Guide 4 In Metric Selector With Resource Selection pane, select the metrics to show in the widget. NOTE The Generic Scoreboard widget does not work with string metrics. Option Action Select a specific resource Double-click the metric. Select multiple metrics a b List the metrics that are common to multiple selected resources Press Ctrl-click to select multiple metrics or Shift-click to select a range of metrics.
Chapter 3 Using and Configuring Widgets GEO Widget If your configuration assigns values to the GEO Location resource tag, the GEO widget shows where your resources are located on a world map. The GEO widget is similar to the GEO tab on the Environment Overview page. Figure 3-8. GEO Widget You can move the map and zoom in or out by using the controls on the map. The icons at each location show the health of each resource that has the GEO Location tag value.
VMware vCenter Operations Manager Enterprise Getting Started Guide Health Status Widget The Health Status widget shows the health score for selected resources. Health status is a 0 to 100 ranking that vCenter Operations Manager determines for each resource. For each resource, the widget includes the current health score and a graph that shows how the health score has changed over time. You can double-click the graph for a resource to view the Resource Detail page for that resource. Figure 3-9.
Chapter 3 Using and Configuring Widgets 3 Select tag values in the Select which tags to show list to show only resources that have certain tag values in the widget. You can use icons on the toolbar at the top of the list to collapse, expand, and deselect all of the tags in the list. When you select more than one value for the same tag, the widget includes resources that have either value. When you select values for two or more tags, the widget includes only resources that have all of the selected values.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 3-5. Health Tree Widget Toolbar Icons (Continued) Icon Description Resource Detail Select a resource and click this icon to show the Resource Detail page for the resource. Show Alerts Select the resource in the hierarchy and click this icon to show alerts for the resource. Alerts appear in a pop-up window. You can double-click an alert to view its Alert Summary page.
Chapter 3 Using and Configuring Widgets Health-Workload Scoreboard Widget The Health-Workload Scoreboard widget shows the health or workload score of selected resources. The icons for each resource are color coded. Green indicates best performance, which is 100 for health or 0 for workload. Red indicates worst performance, which is 0 for health or 100 for workload. Figure 3-11. Health-Workload Scoreboard Widget The workload score applies only to specific resources monitored through the VMware adapter.
VMware vCenter Operations Manager Enterprise Getting Started Guide 3 Select one or more tag values in the list to the left of the List pane to filter the resources that appear in the List pane. You can use icons on the toolbar at the top of the list to collapse, expand, and deselect all of the tags in the list. When you select more than one value for the same tag, the list includes resources that have either value.
Chapter 3 Using and Configuring Widgets Configure the Heat Map Widget The Heat Map widget contains graphical indicators that show the current value of two selected attributes for resources that belong to tag values that you select. You can configure the widget to show different combinations of data, and you can save multiple configurations for the widget. You use the Configuration drop-down menu on the toolbar at the top of the Heat Map widget to select the widget configuration to use.
VMware vCenter Operations Manager Enterprise Getting Started Guide 7 Configure colors for the heat map. a Click each of the small blocks under the color bar to set the color for low, middle, and high values. The bar shows the color range for intermediate values. You can also set the values to match the high and low end of the color range. b (Optional) Type minimum and maximum color values in the Min Value and Max Value text boxes.
Chapter 3 Using and Configuring Widgets Mashup Charts Widget The Mashup Charts widget contains charts that show different aspects of the behavior of a selected resource. By default, the charts show data for the past six hours. The Mashup Charts widget shows the same information as the Mashup tab on the Alert Detail page. Figure 3-12. Mashup Charts Widget The Mashup Charts widget contains the following charts. n A Health chart for the resource, which can include each alert for the specified time period.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 3-6. Mashup Charts Widget Toolbar Icons (Continued) Icon Description Pan When you click this icon, dragging in the graph changes the time period. It does not zoom the graph. Point Values Click this icon and point to a graphed KPI data point to see its time and exact value. You can show values only if the selected time period is 24 hours or less. Chart Controls See Table 3-7.
Chapter 3 Using and Configuring Widgets 3 In the List pane, select the resource to show in the widget. To find a specific resource, type all or part of the resource name in the Search text box and click the right angle bracket (>). The name of the resource that you select appears after Selected Resource. 4 Click OK to save the widget configuration. Metric Graph Widget The Metric Graph widget shows a graph of the recent performance, and predicted future performance, of a metric.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 3-8. Metric Graph Widget Toolbar Icons (Continued) Icon Description Zoom to Dynamic Thresholds Changes the Y axis of the graphs to match the dynamic threshold of the metric. Compress GraphsCompress Graphs Shortens the Y axis of all graphs to use less vertical space. Zoom All Graphs When you click this icon, zooming one graph changes all graphs to match.
Chapter 3 Using and Configuring Widgets Table 3-9. Individual Graph Icons (Continued) Icon Description Move Up Moves the graph up one position. Close Removes the graph. Configure the Metric Graph Widget You can select the metrics that the Metric Graph widget shows by editing the widget configuration. You can also configure other widgets to provide metric selections to the Metric Graph widget. See “Configure Widget Interactions,” on page 26.
VMware vCenter Operations Manager Enterprise Getting Started Guide 4 In Metric Selector With Resource Selection pane, select the metrics to show in the widget. Option Action Select a specific resource Double-click the metric. Select multiple metrics a b List the metrics that are common to multiple selected resources Press Ctrl-click to select multiple metrics or Shift-click to select a range of metrics.
Chapter 3 Using and Configuring Widgets Table 3-10. Metric Graph Widget Toolbar Icons Icon Description Y Axis Shows or hides the Y-axis scale. Metric Graph Shows or hides the line that connects the data points on the graph. Trend Line Shows or hides the trend line. The trend line filters out metric noise along the timeline by plotting each data point relative to the average of its adjoining data points. Dynamic Thresholds Shows or hides the dynamic threshold for each metric for the last 24 hours.
VMware vCenter Operations Manager Enterprise Getting Started Guide n Open the Edit Widget window for the Metric Graph (Rolling View) widget. See “Edit a Widget Configuration,” on page 26. Procedure 1 Set Self Provider to On to define metric selections in the widget configuration. 2 Configure the transition interval and chart toolbar options. 3 Option Description AutoTransition Interval Type the metric graph rotation interval, in seconds.
Chapter 3 Using and Configuring Widgets 7 Option Action Select all of the metrics in the list Click the Select All icon on the toolbar at the top of the Selected Metrics pane. Remove all of the metrics from the list Click the Clear Selections icon on the toolbar at the top of the Selected Metrics pane. Click OK to save the widget configuration.
VMware vCenter Operations Manager Enterprise Getting Started Guide Metric Sparklines Widget The Metric Sparklines widget shows simple graphs that contain the values of selected metrics over time and provides a quick view of the trends in KPIs. Figure 3-16. Metric Sparklines Widget If all of the metrics in the widget are for a resource that another widget provides, the resource name appears at the top right of the widget.
Chapter 3 Using and Configuring Widgets 2 (Optional) Select one or more tag values in the list to the left of the List pane to filter the resources that appear in the List pane. You can use icons on the toolbar at the top of the list to collapse, expand, and deselect all of the tags in the list. When you select more than one value for the same tag, the list includes resources that have either value.
VMware vCenter Operations Manager Enterprise Getting Started Guide Metric Weather Map Widget The Metric Weather Map widget provides a graphical display of the changing values of a single metric for multiple resources over time. The widget uses colored icons to represent each value of the metric. Each icon location represents the metric value for particular resources. The color of an icon changes to show changes in the value of the metric. Figure 3-17.
Chapter 3 Using and Configuring Widgets n Open the Edit Widget window for the Metric Weather Map widget. See “Edit a Widget Configuration,” on page 26. Procedure 1 2 Configure the appearance of the widget display. Option Action Image Redraw Rate Select how often the widget gets new metric data and updates the display. This option is the same as the Widget Refresh Interval for other widgets. Metric History Select the time period for the weather map, from the previous hour to the last 30 days.
VMware vCenter Operations Manager Enterprise Getting Started Guide 7 (Optional) To verify the filtering settings that you configured for the widget, click the Display Filtering Criteria icon on the widget's toolbar. The filtering criteria appears in a pop-up window. Resources Widget The Resources widget lists the resources that are defined in vCenter Operations Manager. Figure 3-18.
Chapter 3 Using and Configuring Widgets Procedure 1 Type a value in the Pagination number text box to configure the number of resources that appear on each page in the Resources widget. 2 Select a Mode option to specify whether the widget shows the selected child or parent resources. If you select Children or Parents, the selected resources themselves do not appear.
VMware vCenter Operations Manager Enterprise Getting Started Guide You can view root causes in Symptom mode and Resource mode. Symptom mode Shows the likely root cause container resources ranked by the analytical algorithm on the container resource. You can double-click a resource to see the symptom groups ranked by percentage of possible resources that exhibit symptoms in the group.
Chapter 3 Using and Configuring Widgets Procedure 1 Set Self Provider to On to define resources in the widget configuration. 2 Select a Bars Show option to specify whether to show bars for symptoms or resources. If you select Resources, you can choose how many bars to show. 3 Select the tag values to include in the Select which tags to filter list. You can use icons on the toolbar at the top of the Select which tags to filter pane to collapse, expand, and deselect all of the tags in the list.
VMware vCenter Operations Manager Enterprise Getting Started Guide Top-N Analysis Widget The Top-N Analysis widget lists the top five items, or another number that you specify, of a type that you select. For example, you might select the five metrics that show the highest volatility or the five most or least healthy tiers in an application. Viewing the extreme performers in any category can help you to assess the overall performance of your environment. Figure 3-20.
Chapter 3 Using and Configuring Widgets Procedure 1 2 3 Configure the appearance of the widget display. Option Action Period Length How far in the past the widget looks at data. Bars Count By default, the widget shows the top five items in the category you select. You can change the count to 10 or 15, or select User Defined and type a number in the text box. Depth Select a value from 1 to 10.
VMware vCenter Operations Manager Enterprise Getting Started Guide 9 (Optional) To verify the filtering settings that you configured for the widget, click the Display Filtering Criteria icon on the widget's toolbar. The filtering settings appear in a pop-up window. VC Relationship Widget The VC Relationship widget provides performance and relationship data for objects in your virtual environment.
Chapter 3 Using and Configuring Widgets VC Relationship (Planning) Widget The VC Relationship (Planning) widget provides use and available badge metric information (risk, time, capacity, stress, efficiency, waste, and density) for the resources in your virtual environment. You can use this information to plan for capacity upgrades or rebalance the workload in your virtual infrastructure. Figure 3-22.
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Introducing Common Tasks 4 With vCenter Operations Manager, you can perform a large number of monitoring and troubleshooting tasks, including tracking anomalies, handling alerts, and optimizing resources based on predictive information that vCenter Operations Manager generates. The best way to learn the full feature set of vCenter Operations Manager is to get hands-on experience with the system.
VMware vCenter Operations Manager Enterprise Getting Started Guide Procedure 1 In your Web browser, type the vCenter Operations Manager URL. Option Description vCenter Operations Manager Standalone https://ip_address vCenter Operations Manager vApp https://ip_address/vcops-custom ip_address is the IP address or fully qualified host name of the vCenter Operations Manager server or vApp. 2 Type your user name and password. 3 Click Login.
Chapter 4 Introducing Common Tasks Menus You use the menus at the top of your Home page to select and use vCenter Operations Manager features. For example, you use the Reports menu to generate reports, the Alerts menu to view alerts, and the Forensics menu to use forensics features. Icons You click icons on pages and widgets to perform tasks in the user interface. For example, you can click the icons in a widget to expand, collapse, resize, or remove the widget.
VMware vCenter Operations Manager Enterprise Getting Started Guide Table 4-1. Default Health Color Ranges (Continued) Color Range Orange 26 to 50 Red 1 to 25 Blue 0 View an Overview of Resource Health You can view a graphical representation of the health of all vCenter Operations Manager resources that have a specific resource tag value on the Environment Overview page. Procedure 1 Select Environment > Environment Overview to view the Environment Overview page.
Chapter 4 Introducing Common Tasks Health Status Pane Located in the upper left of the Resource Detail page, this pane shows the current health score of the resource. A health score is a 0 to 100 ranking that vCenter Operations Manager determines for each resource. The Health Status pane shows the current health score of a global resource and a graph that shows how the health score has changed over the last six hours.
VMware vCenter Operations Manager Enterprise Getting Started Guide Key Metrics Pane This pane contains the metrics of greatest interest related to the performance characteristic that you select. In the default Key Metrics view, vCenter Operations Manager selects the four most interesting metrics, through bubbling, by following these criteria. n From all metrics, vCenter Operations Manager selects KPIs that are violating their thresholds.
Chapter 4 Introducing Common Tasks Events and Faults Pane This pane appears in the lower third of the Resource Detail page when you click Faults in the Status pane. You can expand this pane to view a graph of faults. If an administrator configures it, the graph shows corresponding events that might affect the selected resource. You can use the icons at the top of the pane to change the display.
VMware vCenter Operations Manager Enterprise Getting Started Guide Handling Alerts An alert is a notification that informs you of an abnormal condition that might require attention. Handling alerts involves viewing alerts, determining which alerts to respond to, managing alerts in the user interface, and identifying alert trends. View Alerts on the Alerts Overview Page By default, the Alerts Overview page shows alerts for all resources.
Chapter 4 Introducing Common Tasks Table 4-3. Columns on the Alerts Overview Page (Continued) Column Name Description Status An icon that indicates whether the alert is active or canceled. Resource Name The resource that is associated with the alert. Resource Kind The kind of resource for which vCenter Operations Manager generated the alert. Metric The metric that violated a threshold and triggered the alert.
VMware vCenter Operations Manager Enterprise Getting Started Guide Smart Alerts A Smart Alert is triggered when an internally calculated value indicates that a problem occurs, or soon will occur. The internally calculated value can be a correlated prediction of future behavior or a dynamic threshold breach on a KPI. Except for metrics that are designated as KPIs, Smart Alerts do not depend on user-defined values. Smart Alerts have certain subtypes. Table 4-5.
Chapter 4 Introducing Common Tasks Resolve an Alert How you resolve an alert depends on the alert's type and criticality level and your organization's rules, procedures, and priorities. You can view information about the event that triggered an alert, its effects, and its likely causes, on the Alert Summary page. The Alert Summary page usually contains enough information to determine who in your enterprise should respond to the alert.
VMware vCenter Operations Manager Enterprise Getting Started Guide 6 7 Identify the owner of the root cause resource. Option Action The Root Cause pane indicates multiple tiers Examine the first tier and identify its owner. Select all metrics that have 50 percent or greater probability. The Root Cause pane indicates a single resource Select all metrics that have 50 percent or greater probability. Hand off resolution of the alert to the owner that you identified in Step 6.
Chapter 4 Introducing Common Tasks Mashup Tab This tab contains mashup charts, which show different aspects of the behavior of a resource. Mashup charts include a health chart, an anomaly count graph, and metric graphs. n The health chart includes each alert for the specified time period. n The anomaly count graph shows the number of anomalies for the resource and its children at a specific time.
VMware vCenter Operations Manager Enterprise Getting Started Guide When you own the alert, the Assigned Alerts icon appears in the Control State column and your user name appears in the User Name column in the alert list. Suspend an Alert When you suspend an alert, you can specify a number of minutes. If the problem condition exists after the time elapses, vCenter Operations Manager reactivates the alert. You can suspend multiple alerts on the Alerts Overview page.
Chapter 4 Introducing Common Tasks Procedure 1 Select Alerts > Alerts Overview and select the alert or alerts in the alert list. You can press Ctrl-click to select multiple alerts or Shift-click to select a range of alerts. 2 3 (Optional) Filter the alert list. Option Action Show only assigned alerts Click the Assigned Alerts icon. Show only alerts that you own Click the Own Alerts icon. Select the alert in the alert list.
VMware vCenter Operations Manager Enterprise Getting Started Guide View Alerts in the Alert Watch List The alert watch list shows the number of alerts for each criticality level and the trend. vCenter Operations Manager determines the trend by comparing the sum of all alerts of a particular type during the current time period to the average of the alerts during the previous three time periods. The trend can be up, down, or no change.
Chapter 4 Introducing Common Tasks Optimizing Your Resources You can use the information provided by the vCenter Operations Manager forensics features to analyze performance and capacity and balance the resources in your environment. You can also use forensics features to assess whether any mission critical resources are at risk of reaching capacity in the future. View the Top and Bottom Performers You can view the top or bottom performers in specific categories on the Top-N Analysis page.
VMware vCenter Operations Manager Enterprise Getting Started Guide The capacity analysis results show when the metric is likely to exceed the value you set, the predictability of the metric (higher predictability indicates a higher signal-to-noise ratio), and other information about its behavior. For more information, see “Interpreting Capacity Analysis Results,” on page 91.
Chapter 4 Introducing Common Tasks 11 (Optional) Save the current configuration. a Click the Capture New icon. b Type a name for the configuration in the Configuration text box. c Click OK. You can return to a saved configuration later by selecting it from the Configuration drop-down menu. Only you can use configurations that you save. 12 (Optional) Click an icon at the top of the Analysis Results pane to save the forecast data.
VMware vCenter Operations Manager Enterprise Getting Started Guide Comparing Metric Values for Virtual Objects With the VC Analysis view, you can compare the metric values of different objects in your virtual environment by using predefined heat maps or creating your own custom heat maps. A heat map contains rectangles of different colors and sizes. Each rectangle represents an object in your virtual environment.
Chapter 4 Introducing Common Tasks Find the Best or Worst Performing Objects You can find the objects that have the highest or lowest values for a particular metric on the VC Analysis page. Prerequisites If the combination of metrics to compare is not available in a predefined heat map, create a custom heat map. See “Create a Custom Heat Map,” on page 94. Procedure 1 Select Forensics > VC Analysis. 2 From the Focus Area drop-down menu, select a metric group.
VMware vCenter Operations Manager Enterprise Getting Started Guide 4 Select your custom heat map in the heat map list. Because you set the endpoints for the graphed colors in your custom heat map, any object that shows the endpoint color, either green and red or orange and blue, is outside of the defined range. Objects that operate within the defined range show intermediate colors. 5 (Optional) To view the list of names and metric values for all objects on the heat map, expand the Details pane.
Chapter 4 Introducing Common Tasks 10 (Optional) To analyze a second metric value in the same group, click in the Size By drop-down menu and double-click the metric to use. You can use these methods to find a metric in the list. Option Action Show the metrics in a group Expand the metric group. Find a particular metric Type a full or partial name in the Search text box and click the right angle bracket (>). Filter the list Select a value type from the drop-down menu.
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Index A administrative system alerts 84 Advanced Health Tree widget configuring 32 using 31 Alert Detail page 84, 87 alert watch list, configuring 88 alerts canceling 87 criticality levels 81 releasing ownership 86 resolution steps 83 responding 85 suppressing 86 suspending 86 taking ownership 85 types 81 understanding 8 viewing 80 viewing the current number 88 Alerts Overview page 80 alerts watch list 88 Alerts widget filtering alerts 34 using 33 anomalies, understanding 8 Application Detail widget, using
VMware vCenter Operations Manager Enterprise Getting Started Guide Heat Map widget configuring 49 using 48 heat maps, creating custom 94 Home page 74 K Top-N Analysis widget configuring 68 using 68 troubleshooting alerts 84 U KPIs 10 user interface 73 user preferences, modifying 75 L V logging in 73 VC Analysis view 15 VC Relationship (Planning) widget, using 71 VC Relationship widget, using 70 virtual environment 11 virtual objects, comparing metric values 92 virtual resources, balancing 92 M Ma
