VMware vCenter Operations Manager Enterprise Administration Guide vCenter Operations Manager Enterprise 5.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
VMware vCenter Operations Manager Enterprise Administration Guide You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2012 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents VMware vCenter Operations Manager Enterprise Administration Guide 7 1 Configuring and Managing vCenter Operations Manager 9 Configuring vCenter Operations Manager 9 Managing vCenter Operations Manager 9 Log In as the admin User 10 Using the vCenter Operations Manager User Interface 11 2 Configuring Adapters 13 Understanding Adapters 13 Defining Adapter Instances 14 Modifying Adapter Instances 16 Connecting to HP OpenView Operations Customize an Adapter Kind Icon 18 17 3 Configuring Resource
VMware vCenter Operations Manager Enterprise Administration Guide 6 Configuring and Managing Users 61 Create a User Account 61 Importing LDAP Users 62 Configuring User Groups and Access Rights 66 Set Password Policies 68 Maintaining Users and User Groups 69 Run the User Audit Report 70 7 Configuring Alert Notifications 71 Configuring and Modifying Alert Handler Instances 71 Configuring Email Alert Notifications 75 Modifying Email Alert Notifications 79 emailFilter.
Contents 11 Using System Tools 121 Summary of vCenter Operations Manager System Tools 121 Check the FSDB and Repair Problems 122 Move the FSDB 123 View Resources in the FSDB 124 Remove System-Generated Metrics from the FSDB 125 Monitor vCenter Operations Manager Services in JConsole 126 Verify Server to Collector Communication 126 Configuring and Running the Repository Adapter 126 Configuring and Running runvcopsServerConfiguration 134 12 Using the FSDB JDBC Driver 137 Understanding the FSDB JDBC Driver
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VMware vCenter Operations Manager Enterprise Administration Guide The VMware vCenter Operations Manager Enterprise Administration Guide describes how to configure and manage ® VMware vCenter™ Operations Manager Enterprise. Intended Audience The information in this document is intended for anyone who must configure or manage vCenter Operations Manager Enterprise. VMware, Inc.
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Configuring and Managing vCenter Operations Manager 1 Before vCenter Operations Manager can begin collecting and analyzing your data, you must configure it. After it is configured, you can manage vCenter Operations Manager by performing basic system administration tasks.
VMware vCenter Operations Manager Enterprise Administration Guide n View system performance and status information and examine log messages. See Chapter 8, “Performing Basic System Administration Tasks,” on page 89. n View, respond to, and resolve administrative system alerts. See Chapter 9, “Resolving Administrative System Alerts,” on page 103. n Back up vCenter Operations Manager data and processing components. See Chapter 10, “Backing Up and Recovering Data,” on page 111.
Chapter 1 Configuring and Managing vCenter Operations Manager Using the vCenter Operations Manager User Interface When you log in to vCenter Operations Manager, your Home page appears in the browser window. The Home page contains the following components. Dashboards The tabs near the top of the Home page are your dashboards. The user groups to which your account belongs determine which dashboards are available to you.
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Configuring Adapters 2 vCenter Operations Manager uses adapters to exchange information with the data collection landscape. Configuring adapters involves defining and maintaining adapter instances and credentials.
VMware vCenter Operations Manager Enterprise Administration Guide Using Embedded Adapters Embedded adapters are the most commonly used adapters in vCenter Operations Manager. An embedded adapter is a Java component that is designed to run in the vCenter Operations Manager collector. The embedded adapter actively connects to a data source and pulls values from it. The vCenter Operations Manager ITM adapter is an example of an embedded adapter.
Chapter 2 Configuring Adapters An adapter instance can have one or more credentials. You can add credentials before you create an adapter instance and select the correct credential when you define the adapter instance, or you can add credentials when you define the adapter instance. After you define an adapter instance, you can discover and define resources for it.
VMware vCenter Operations Manager Enterprise Administration Guide Procedure 1 Select Environment > Configuration > Adapter Instances. 2 Select the collector to use from the Collector drop-down menu. Unless you added additional collectors, the only available collector is vCenter Operations Server. You can change the name of this collector when you install vCenter Operations Manager Standalone. 3 Select the adapter kind to add from the Adapter kind drop-down menu.
Chapter 2 Configuring Adapters Edit an Adapter Instance When you edit an adapter instance, you can change any of its attributes. The information that you can modify depends on the adapter kind. Procedure 1 Select Environment > Configuration > Adapter Instances. 2 (Optional) Filter the list of adapter instances. a Select the collector to use from the Collector drop-down menu. Unless you added additional collectors, the only available collector is vCenter Operations Server.
VMware vCenter Operations Manager Enterprise Administration Guide The custom SPI sends almost all metrics that OpenView collects to the vCenter Operations Manager collector. If necessary, you can designate which specific metrics to analyze and store. IMPORTANT Do not attempt to implement OVO services with vCenter Operations Manager if you are not proficient in OVO. For more information about how to implement the OpenView adapter for vCenter Operations Manager, contact VMware technical support.
Configuring Resources 3 A resource is any entity in your environment for which vCenter Operations Manager can collect data, such as a router, switch, firewall, database, application server, or TCP/IP-based application.
VMware vCenter Operations Manager Enterprise Administration Guide Discover Resources You typically define resources to vCenter Operations Manager through the discovery process. Discovering resources is usually more efficient than adding resources individually. NOTE You use discovery to define resources that use embedded adapters. Resources that use external adapters are already added to vCenter Operations Manager and do not need to be discovered.
Chapter 3 Configuring Resources 10 11 Select options for each resource. Option Description Import Import the resource, but do not start collecting data for the resource. Collect Start collecting data for the resource. When you select the Collect check box for a resource, the Import check box becomes selected. If you do not select the Collect check box, the resource appears in your resource list as Not Collecting and vCenter Operations Manager does not store data or perform analysis for the resource.
VMware vCenter Operations Manager Enterprise Administration Guide 5 Select an adapter kind from the Adapter kind drop-down menu. 6 Select an adapter instance from the Adapter instance drop-down menu, or click Add to add a new adapter instance. 7 Select a resource kind from the Resource kind drop-down menu. Additional configuration options might appear, depending on your selection. 8 Type the name of the resource that the adapter monitors in the Target to collect from text box.
Chapter 3 Configuring Resources Creating and Assigning Resource Tags A large enterprise can have thousands of resources defined in vCenter Operations Manager. Creating resource tags and tag values makes it easier to find resources and metrics in vCenter Operations Manager. With resource tags, you select the tag value assigned to a resource and view the list of resources that are associated with that tag value. A tag is a type of information, such as Application or GEO Location.
VMware vCenter Operations Manager Enterprise Administration Guide Predefined Resource Tags vCenter Operations Manager includes several predefined resource tags. It creates values for most of these tags and assigns resources to the values. For example, when you add a resource, vCenter Operations Manager assigns it to the tag value for the collector it uses and the kind of resource that it is. It creates tag values if they do not already exist. Table 3-1.
Chapter 3 Configuring Resources Procedure 1 Select Environment > Environment Overview. 2 Click the Manage Tags icon on the left side of the Environment Overview page. 3 Select the tag to add values to and click the Add Tag Value icon. 4 Type the name of the tag value in the new row. For example, if the resource group is composed of JBoss servers and you assigned the name JBoss to the tag, type a name to associate with one of the JBoss servers, such as JBoss1. 5 Click OK to add the tag value.
VMware vCenter Operations Manager Enterprise Administration Guide Procedure 1 Select Environment > Environment Overview. 2 Drag the resource from the list in the right pane of the Environment Overview page onto the tag value name. You can press Ctrl-click to select multiple individual resources or Shift-click to select a range of resources. The resources that you selected are now associated with the tag value.
Chapter 3 Configuring Resources 1 Activate the Geographical Location Feature on page 27 To group resources by location, you must activate the geographical location feature in vCenter Operations Manager. 2 Create a GEO Location Tag Value on page 27 Before you can assign resources to a location, you must create that location as a value of the GEO Location tag and define its position on the map. Create tag values for each of your office locations.
VMware vCenter Operations Manager Enterprise Administration Guide 4 In the Tag Value pane, click the Add Tag Value icon. 5 Type the name for the location and press ENTER. 6 Select the new tag and click the Manage Location icon. 7 Type the location in the Search text box and click Search. Your entry does not have to match the tag value exactly. For example, you can create a tag value called Los Angeles and search for Los Angeles, CA. 8 In the list of search results, click the location.
Chapter 3 Configuring Resources Procedure n To show the world map, select Environment > Environment Overview and select the Geographical tab in the right pane. n To show specific locations on the map, select one or more tag values under the GEO Location tag in the left pane. By default, the Geographical tab shows all resources for all locations. n To move the map, drag the map or use the direction arrows in the top left corner of the map.
VMware vCenter Operations Manager Enterprise Administration Guide Starting and Stopping Metric Collection When you add an individual resource to vCenter Operations Manager, vCenter Operations Manager does not start collecting metrics for the resource until you start metric collection. When you discover a resource, you can select an option to start metric collection on the discovery results page. If you did not select this option, you must start metric collection for the resource.
Chapter 3 Configuring Resources Using Maintenance Mode Many resources in the enterprise might be intentionally taken offline. For example, a server might be deactivated to update software. If vCenter Operations Manager collects metrics when a resource is offline, it might generate incorrect anomalies and alerts that affect the data for setting dynamic thresholds for the resource's attributes.
VMware vCenter Operations Manager Enterprise Administration Guide 2 On the List tab, select the resource or resources to place in maintenance mode. You can press Ctrl-click to select multiple individual resources or Shift-click to select a range of resources. 3 Click the Start Maintenance icon. 4 Select how long to keep the resource in maintenance mode. Option Action I will come back and end maintenance myself Maintenance mode starts for the selected resource when you click OK.
Chapter 3 Configuring Resources 4 Click OK to save your changes. Modifying Resources You might need to edit or delete resources to maintain your resources in vCenter Operations Manager. You can also change the default settings for a resource kind. Edit a Resource When you edit a resource, you can modify one or more of its permanent characteristics, such as its collector or attribute package.
VMware vCenter Operations Manager Enterprise Administration Guide Delete a Resource If you do not need a resource, you can delete it. Procedure 1 Select Environment > Environment Overview. 2 On the List tab, select one or more resources to delete. You can press Ctrl-click to select multiple individual resources or Shift-click to select a range of resources. 3 Click the Delete Resource icon on the top of the list. 4 Click Yes on the confirmation window to delete the resource.
Chapter 3 Configuring Resources 3 4 Edit the resource tag. Option Action Change the resource tag name Double-click the tag name and type a new name. Change a tag value name Expand the tag to show its values and double-click the value to type a new name. Click OK to save your changes. Your changes appear in the tag list on the Environment Overview page. Delete a Resource Tag or Tag Value If you do not need a resource tag or tag value, you can delete it.
VMware vCenter Operations Manager Enterprise Administration Guide Procedure 1 Select Environment > Advanced > Resource Kind Icons. 2 To list resource kinds for only one adapter, select the adapter kind from the Adapter kind drop-down menu. By default, the list contains all resource kinds appear and their icons. 3 (Optional) To upload your own icon to use, click the Upload Icon icon, browse to and select the file to use, and click Open. The icon appears in the icon list.
Configuring Attribute Packages 4 vCenter Operations Manager can collect several types of data for a single resource. For example, for a database server, it might receive data on free disk space, CPU use, and the average response time for a database request. Each type of data is called an attribute in vCenter Operations Manager. You use attribute packages to tell vCenter Operations Manager which attributes to track for your resources.
VMware vCenter Operations Manager Enterprise Administration Guide Thresholds A threshold is a value that marks the boundary between normal and abnormal behavior for a metric. When a metric crosses one of its thresholds, vCenter Operations Manager generates an anomaly. vCenter Operations Manager can use dynamic and hard thresholds. It defines dynamic thresholds for a metric based on historical and incoming data. A dynamic threshold changes, and a hard threshold is static.
Chapter 4 Configuring Attribute Packages Metrics that vCenter Operations Manager Generates For every resource that you define, vCenter Operations Manager generates and stores metrics in an attribute package metric group called vCenter Operations Generated. vCenter Operations Manager uses these metrics when it calculates the health of a resource. The vCenter Operations Generated package appears when you list the metrics for a resource.
VMware vCenter Operations Manager Enterprise Administration Guide Table 4-1. vCenter Operations Generated Attribute Package Metrics (Continued) Name Description Self - Total Anomalies Total number of active anomalies for the resource and all its children. This is the only vCenter Operations Manager generated metric that includes the resource itself and its children.
Chapter 4 Configuring Attribute Packages To make the attribute package the default package for resources of its resource kind, see “Change the Default Settings for a Resource Kind,” on page 34. Set Hard Thresholds for an Attribute By default, vCenter Operations Manager uses dynamic thresholding for attributes. You can override this behavior by setting hard thresholds for an attribute in an attribute package. A hard threshold is static. A hard threshold changes only when you change it.
VMware vCenter Operations Manager Enterprise Administration Guide Set the Data Type for an Attribute By default, vCenter Operations Manager recognizes the type of data that it receives for each attribute. You can override this behavior by explicitly setting the data type for an attribute in an attribute package. IMPORTANT If you do not set the correct the data type, vCenter Operations Manager does not use the proper analytic algorithms when it evaluates the metric.
Chapter 4 Configuring Attribute Packages Table 4-2. Metric Types Data Type Description common The attribute data is numeric. This is the most common type of attribute. multinomial The attribute data is one of a limited set of possible values, either string or numeric. sparse If you know that vCenter Operations Manager will not receive data for an attribute on a regular basis, use the sparse data type.
VMware vCenter Operations Manager Enterprise Administration Guide Design a Super Metric Because super metric formulas can be complex, design a super metric before you use the vCenter Operations Manager user interface to create it. The key to creating a super metric that alerts you to the right situations is knowing your own enterprise and your data. Procedure 1 Determine the resources that are involved in the behavior to track.
Chapter 4 Configuring Attribute Packages n To select a resource and metric, click the resource in the Resource pane and double-click the metric in the Metrics pane. The database IDs of the resource and metric appear in the formula line at the top of the window. n Define a metric for the resource to which the super metric is assigned. a In the Resources pane, click any resource that contains the metric to use. b Click the This Resource icon or type $This on the formula line.
VMware vCenter Operations Manager Enterprise Administration Guide Super Metric Functions vCenter Operations Manager includes functions that you can use in super metric formulas. The functions are either looping functions or single functions. Looping Functions Looping functions work on more than one value. Table 4-3. Looping Functions Function Description avg Average of the collected values. combine Combines all of the values of the metrics of the included resources into a single metric timeline.
Chapter 4 Configuring Attribute Packages For example, max([$This:CPUavg,Host3:CPUavg,VM:CPUavg) finds the value of the CPUavg metric for the resource to which the super metric is assigned, for the resource called Host3, and for all resources of type VM that are below the resource to which the super metric is assigned in the resource tree. Although this example uses the same metric in all three res:met pairs, you do not need to use the same metric.
VMware vCenter Operations Manager Enterprise Administration Guide Procedure 1 Select Environment > Advanced > Super Metrics > Super Metric Editor. 2 Click the Add New Super Metric icon. 3 Type a name for the super metric in the Super Metric Name text box. 4 Define the formula for the super metric. Select, in order, each function or operator to use and the metrics or attribute kinds to use in each function or with each operator.
Chapter 4 Configuring Attribute Packages 5 (Optional) To set the upper dynamic threshold violation for a super metric as a KPI, select the Violation of the Upper Dynamic threshold is a Key Indicator check box. 6 (Optional) To set the lower dynamic threshold violation for a super metric as a KPI, select the Violation of the Lower Dynamic threshold is a Key Indicator check box.
VMware vCenter Operations Manager Enterprise Administration Guide Modifying Attribute Packages To maintain your attribute packages in vCenter Operations Manager, you might need to edit, clone, or delete an attribute package. Edit an Attribute Package When you edit an attribute package, you can change the package name, change the collection interval, and add or remove attributes from the package.
Chapter 4 Configuring Attribute Packages Delete an Attribute Package If you do not need an attribute package, you can delete it. Procedure 1 Select Environment > Configuration > Attribute Packages. 2 (Optional) Select the adapter kind and resource kind of the attribute package to delete. 3 Select the attribute package to delete and click the Remove Selected Attribute Package icon. 4 Click Yes on the confirmation window to delete the package.
VMware vCenter Operations Manager Enterprise Administration Guide 5 To add or remove a super metric from the package, select or deselect the check box next to the super metric name. 6 (Optional) To set the upper dynamic threshold violation for a super metric as a KPI, select the Violation of the Upper Dynamic threshold is a Key Indicator check box.
Chapter 4 Configuring Attribute Packages Super Metric Use Case Consider an application, such as a Web-based business, where all of the servers in a tier perform a similar activity, such as processing transactions. In this use case, it might be useful to know the average of a metric, such as CPU usage, for all of the servers. You can define a super metric to track this number and assign it to the tier. Prerequisites n Become familiar with creating or editing super metric packages.
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Configuring Applications 5 An application is a type of container resource that defines an interdependent set of hardware and software components that delivers a specific capability that supports your business. You build application topologies to determine how applications are affected when one or more of the resources that they contain experience problems.
VMware vCenter Operations Manager Enterprise Administration Guide To maintain the highest possible server performance, vCenter Operations Manager tracks each captured fingerprint to determine if the set of conditions it represents recurs and if those conditions help to predict future problems. If a fingerprint is not useful in predicting problems, vCenter Operations Manager deactivates it and stops checking for its recurrence. Add an Application You build an application topology by adding an application.
Chapter 5 Configuring Applications Creating and Assigning Application Tags You can use application tags to categorize and manage applications in your environment. Creating application tags and tag values makes it easier to find applications in vCenter Operations Manager. Rather than searching through thousands of applications in a long list, you can easily use tags to find the applications you want.
VMware vCenter Operations Manager Enterprise Administration Guide What to do next Associate an application with the tag value. See “Associate an Application with a Tag Value,” on page 58. Associate an Application with a Tag Value When an application is associated with a tag value, you can use the application tag hierarchy to select it in vCenter Operations Manager. Prerequisites n Create an application tag. See “Add an Application Tag,” on page 57. n Add a value to the application tag.
Chapter 5 Configuring Applications Modifying Applications To maintain your applications in vCenter Operations Manager, you might need to add or delete tiers, add or delete resources from tiers, change the names of tiers, or delete applications. Edit an Application When you edit an application, you can add and delete tiers, add and delete resources from tiers, and change the names of tiers. IMPORTANT Do not delete a tier that contains resources for which metrics are being collected.
VMware vCenter Operations Manager Enterprise Administration Guide Modifying Application Tags To maintain application tags, you might need to remove an application from a tag value, edit or delete an application tag, or edit or delete a tag value. Edit an Application Tag When you edit an application tag, you can change the tag name and the names of its tag values. Procedure 1 Select Environment > Applications Overview. 2 Click the Manage Tags icon on the left side of the page.
Configuring and Managing Users 6 To use vCenter Operations Manager, a user must have a user account. If you use an LDAP user database, you can import some or all of your LDAP users to vCenter Operations Manager. vCenter Operations Manager provides user group-based security. You can place each user in one or more user groups, and you can assign access rights to user groups.
VMware vCenter Operations Manager Enterprise Administration Guide 6 Deselect the Is Locked check box. If you select this check box, the user account is locked and the user cannot use vCenter Operations Manager. 7 Select Change Pswd At Next Login to force the user to change his or her password at the next login. 8 Click OK to save your configuration. After vCenter Operations Manager creates the user account, the account appears in the User Accounts pane.
Chapter 6 Configuring and Managing Users Add or Modify an LDAP Host Definition To import LDAP users, you must define the LDAP host in vCenter Operations Manager. You can also modify existing LDAP host definitions. Procedure 1 Select Admin > Security. 2 In the User Accounts pane, click the Import From LDAP icon. 3 Add, edit, or delete an LDAP host. 4 5 Option Action Add a new LDAP host Click Add. Modify an LDAP host definition Select an LDAP host definition and click Edit.
VMware vCenter Operations Manager Enterprise Administration Guide 6 Option Description Member Match Field The attribute name of a User object to be matched with the Member entry from the Group object. If you do not specify an attribute name, vCenter Operations Manager treats the Member entry as a DN. LDAP Context Attributes Additional attributes to apply to the LDAP context environment. Type sets of key=value pairs separated by commas, for example, java.naming.referral=ignore,java.naming.ldap.
Chapter 6 Configuring and Managing Users 3 Select the LDAP host from the Ldap Host drop-down menu. vCenter Operations Manager populates the user name and password text boxes by using values from the LDAP host definition. 4 Click Lookup. vCenter Operations Manager searches the LDAP data and lists all of the users that it finds. If the search returns a user who is already imported to vCenter Operations Manager, that row is dimmed and locked. You cannot reimport users. 5 Select the users to import.
VMware vCenter Operations Manager Enterprise Administration Guide 9 Repeat Step 6 through Step 8 for each LDAP group to import. 10 Click OK to save your configuration. The next time that autosynchronization runs, vCenter Operations Manager retrieves the members of the LDAP groups that you selected and adds them to the mapped vCenter Operations Manager groups. Stop Importing LDAP Users You can configure the autosynchronization feature to stop importing LDAP users to a vCenter Operations Manager group.
Chapter 6 Configuring and Managing Users 3 Assign a User to a User Group on page 68 You can assign any number of users to a user group, and each user can belong to any number of groups. You can create administrators in addition to the default admin user by assigning users to the Administrators group. Add a User Group If the predefined user groups do not meet your needs, you can create your own user groups. Prerequisites Become familiar with the predefined user groups.
VMware vCenter Operations Manager Enterprise Administration Guide 2 On the Access Rights tab, select the user group under Account Groups. 3 In the Access Rights pane on the right, select the check box for each menu and menu option that group members can access. The Access Rights pane contains an expandable list of access rights for actions that you can perform in the vCenter Operations Manager menus. The Administrative Access right provides access to the Admin menu.
Chapter 6 Configuring and Managing Users 4 5 6 In the Password Strength Policy group, configure the password strength policy settings. Option Description Active Select this check box to set password strength requirements. Password Min Length The minimum number of characters that a password can contain. Password Must Have Letters and Numbers Select this check box to require passwords to contain at least one letter and at least one number.
VMware vCenter Operations Manager Enterprise Administration Guide Remove a User Account You can remove a user account from vCenter Operations Manager. Procedure 1 Select Admin > Security. 2 On the User Management tab, select the user account in the User Accounts pane and click the Remove Selected User Account icon. 3 Click Yes in the confirmation window to delete the user account. Edit a User Group When you edit a user group, you can change its name and description.
Configuring Alert Notifications 7 vCenter Operations Manager generates an anomaly when a metric violates its threshold. If vCenter Operations Manager determines that the current combination of anomalies indicates a real problem, it generates an alert. An alert is a notification to inform you of an abnormal condition that might require attention. Alerts appear in the vCenter Operations Manager user interface on the Alerts Overview page, in the alert watch list, and in the Alerts widget.
VMware vCenter Operations Manager Enterprise Administration Guide n Add or Edit an EMC Smarts Alert Handler Instance on page 74 If you use vCenter Operations Manager with EMC Smarts, you can configure an alert handler instance to send alerts directly to the EMC Smarts SAM Global Console. n Start or Stop an Alert Handler Instance on page 74 You can start and stop alert handler instances from the vCenter Operations Manager user interface.
Chapter 7 Configuring Alert Notifications 2 3 4 Add or edit an SNMP trap alert handler instance. Option Action Add an SNMP trap alert handler instance a b c Edit an SNMP trap alert handler instance Select the alert handler and click the Edit Alert Handler icon. You cannot change the outbound alert type. Click the Add Alert Handler icon. Select SNMP Trap from the Outbound Alert Type drop-down menu. Type a name for the alert handler instance in the Instance Name text box.
VMware vCenter Operations Manager Enterprise Administration Guide Add or Edit an EMC Smarts Alert Handler Instance If you use vCenter Operations Manager with EMC Smarts, you can configure an alert handler instance to send alerts directly to the EMC Smarts SAM Global Console. When you use an EMC Smarts alert handler, EMC Smarts users can see vCenter Operations Manager alert information and can open vCenter Operations Manager to see alert details from their EMC Smarts display.
Chapter 7 Configuring Alert Notifications 2 Select the alert handler instance. Option Action Start the alert handler instance Click the Start button on the toolbar at the top of the page. The Alert Handler Status column shows Started when the instance is activated. Stop the alert handler instance Click the Stop button on the toolbar at the top of the page. The Alert Handler Status column shows Stopped when the instance is deactivated.
VMware vCenter Operations Manager Enterprise Administration Guide Procedure 1 To start the Configuration File editor, use any standard Windows method to run the file FilterPluginConfEditor.jar. FilterPluginConfEditor.jar is located in the vcenterops\user\plugins\outbound\filter_alertplugin\conf directory. 2 Select Actions > Open to open emailFilter.xml or another XML file, or select Actions > New to create a new XML file.
Chapter 7 Configuring Alert Notifications Add an Email Template Definition An email template definition specifies which email template file to use for a given alert type, subtype, and status. An email template file defines the body text of an email alert notification. You configure email template definitions in the emailFilter.xml file, which is located in the vcenterops\user\plugins\outbound\filter_alertplugin\conf directory. If you are using the vCenter Operations Manager vApp, edit the emailFilter.
VMware vCenter Operations Manager Enterprise Administration Guide 8 Save your changes. Option Action Save your changes to the currently open file Select Actions > Save. Save your changes to a different file Select Actions > Save As. To have your changes affect the behavior of the email filter plug-in, you must save your changes in emailFilter.xml. 9 Click Actions > Close to close the Configuration File Editor.
Chapter 7 Configuring Alert Notifications Modifying Email Alert Notifications You can edit and delete filtering rules and email template definitions. Edit a Filtering Rule When you edit a filtering rule, you can modify the condition type, condition value, and email address values for specific conditions. You define filtering rules in the emailFilter.xml file, which is located in the vcenterops\user\plugins\outbound\filter_alertplugin\conf directory.
VMware vCenter Operations Manager Enterprise Administration Guide 7 Option Description Resend value (Optional) If the email address should receive messages at intervals while the alert condition remains in effect, type a value in the Resend value text box. For example, type 60 to send an alert notification email message every hour as long as the alert condition is met.
Chapter 7 Configuring Alert Notifications Edit an Email Template Definition When you edit an email template definition, you can change the alerts and email address for which the template is used and specify a different email template file. You configure email template definitions in the emailFilter.xml file, which is located in the vcenterops\user\plugins\outbound\filter_alertplugin\conf directory. If you are using the vCenter Operations Manager vApp, edit the emailFilter.
VMware vCenter Operations Manager Enterprise Administration Guide 9 Save your changes. Option Action Save your changes to the currently open file Select Actions > Save. Save your changes to a different file Select Actions > Save As. To have your changes affect the behavior of the email filter plug-in, you must save your changes in emailFilter.xml. 10 Click Actions > Close to close the Configuration File Editor.
Chapter 7 Configuring Alert Notifications Sample emailFilter.xml File This sample emailFilter.xml file shows the entire content of emailFilter.xml contained within the and tags. None of the entries are case-sensitive.. New-Administrative-Environment.
VMware vCenter Operations Manager Enterprise Administration Guide Element The first part of the emailFilter.xml file is a element, which contains a series of elements. Each element specifies the template file to use for alert email messages of a particular type, subtype, and status. You can use the following types of template files.
Chapter 7 Configuring Alert Notifications Table 7-2. Elements for General Options Element Description (Optional) Sets how often vCenter Operations Manager checks the emailFilter.xml file for changes. If you do not include this element, vCenter Operations Manager checks the file every 30 minutes. (Optional) Sets the address to use as the from address for all email alert notifications.
VMware vCenter Operations Manager Enterprise Administration Guide Table 7-3. Valid Type Settings (Continued) Type Description Level Minimum alert criticality level. Alerts of this level or above match this condition. Valid types are NONE, INFO, WARNING, IMMEDIATE, and CRITICAL. For example: immediate ResourceKind Name of a resource kind in the format AdapterKind:ResourceKind.
Chapter 7 Configuring Alert Notifications In this example, the first message is sent two hours after the alert condition occurs and the message repeats every hour until the condition is resolved. You can enter as many elements as necessary to filter alert notifications and send each notification to the correct members of your organization. If an alert matches the conditions for more than one filter, it is sent to the address for each condition that it matches.
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Performing Basic System Administration Tasks 8 vCenter Operations Manager administrators monitor system operations and perform basic system maintenance tasks, such as starting and stopping vCenter Operations Manager services. If a problem occurs that requires VMware assistance, an administrator can create a support bundle and send it to VMware technical support for analysis. System administrators are also responsible for monitoring and responding to administrative alerts.
VMware vCenter Operations Manager Enterprise Administration Guide vCenter Operations Manager Performance Information vCenter Operations Manager provides performance information related to its own operation. Performance information is divided into multiple panes on the Status tab. Health Status Shows the health graph and the current health score. To see the exact health score from a time on the graph, point to that time. You can point to the More icon to see its collector and other information.
Chapter 8 Performing Basic System Administration Tasks Collectors Info Shows the status of the synchronize process that vCenter Operations Manager runs for each collector. The synchronize process sends any updated configuration information from the controller to each adapter. The describe process sends information about the data that can be collected from each adapter to the vCenter Operations Manager server.
VMware vCenter Operations Manager Enterprise Administration Guide n To start or stop individual vCenter Operations Manager services on a Windows server, use the Windows Services dialog box or open a command prompt and type the sc command. For example: sc start service_name sc stop service_name service_name is the name of the service on Windows.
Chapter 8 Performing Basic System Administration Tasks Table 8-2. vCenter Operations Manager vApp Services Service Description vCenter Operations Service Meta service that starts and stops the Collector, Analytics, and ActiveMQ services. Runs on the UI virtual machine in the vApp. vCenter Operations Collector Service Collector service. Runs on the Analytics virtual machine in the vApp. vCenter Operations Analytics Service Analytics Service. Runs on the Analytics virtual machine in the vApp.
VMware vCenter Operations Manager Enterprise Administration Guide Procedure n To list all viewable log files, select Admin > Support and click the Logs tab. The log type folders appear in the Logs pane. n To view the log files in a folder, double-click the folder. n To view the contents of a log file, double-click the log file. The contents of the log file appear in the Log Content pane. n To view a specific part of a log file, type line numbers in the Line Positionand Row Limit text boxes.
Chapter 8 Performing Basic System Administration Tasks Controller Log File Messages These messages in the controller.log file might indicate a problem with an SQL Server database. ERROR [Thread-1] com.integrien.alive.ui.util.MainPortalListener.contextInitialized org.hibernate.exception.GenericJDBCException: Cannot open connection ERROR [Thread-5] com.integrien.alive.common.hibernate.dao.BaseDAO.executeInTransaction - Cannot open connection org.hibernate.exception.
VMware vCenter Operations Manager Enterprise Administration Guide Enable Logging for Widgets You can enable logging for widgets by editing the log4.properties file. Procedure 1 Open the log4.properties file. For vCenter Operations Manager Standalone, log4.properties is in the vcenter_ops\user\conf directory. For the vCenter Operations Manager vApp, it is in the $ALIVE_BASE\user\conf\web directory. 2 Add the following line after the line log4j.rootLogger=ERROR. log4j.logger.com.integrien.alive.
Chapter 8 Performing Basic System Administration Tasks Prerequisites Become familiar with how to start and stop the Analytics service. See “Start or StopvCenter Operations Manager Services,” on page 91. Procedure 1 Make a backup copy of the advanced.properties file in the vcenter_ops\user\conf\analytics directory on the vCenter Operations Manager server. 2 Open the original advanced.properties file and find the following lines. #Old Data Cleaner Execution frequency.
VMware vCenter Operations Manager Enterprise Administration Guide Modify Global Settings You can customize certain vCenter Operations Manager user interface behaviors by modifying global settings. Global settings control the ranges for health color indicators, the interaction metrics count, and the number of root cause groups. These settings affect all users. Modify Health Ranges One of the ways that vCenter Operations Manager indicates the health of a resource is to show a colored indicator.
Chapter 8 Performing Basic System Administration Tasks Set the Number of Root Cause Groups When vCenter Operations Manager shows root cause information, for example, in the Root Cause widget or on the Alert Summary page, it breaks the causes into groups. You can set the maximum number of first-level root cause groups that vCenter Operations Manager shows for any condition. The number of first-level groups that vCenter Operations Manager stores when it captures root cause information is set in the advanced.
VMware vCenter Operations Manager Enterprise Administration Guide Customize the Performance Graph You can specify whether change events appear in the performance graph on the Resource Detail page. NOTE The performance graph is named Events and Performance or Events and Health, depending on whether Health is selected. Procedure 1 Select Admin > VM Global Settings. 2 To specify whether to show change events, select a Show Change Events option.
Chapter 8 Performing Basic System Administration Tasks 3 Click OK to save your changes. Create a Support Bundle You can package all log and configuration files in one compressed ZIP file and send the file to VMware technical support. vCenter Operations Manager creates support bundles in the vcenter-ops\tomcat\webapps\ROOT\support directory on the vCenter Operations Manager server. It creates the directory the first time you create a support bundle. Procedure 1 Select Admin > Support.
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Resolving Administrative System Alerts 9 An administrative system alert indicates a problem with one of the vCenter Operations Manager components. When you resolve an administrative system alert, follow certain recommended procedures.
VMware vCenter Operations Manager Enterprise Administration Guide Solution 1 Increase the number of FSDB savings threads by modifying the FSDBSaveThreads property in the vcenterops\user\conf\analytics\advanced.properties file. The default value for the FSDBSaveThreads property is 3. You can increase the value up to the number of CPU cores on the host. 2 Use the FSDBHomeChanger tool to create additional mount points for the FSDB so that files are distributed on multiple file systems.
Chapter 9 Resolving Administrative System Alerts Solution 1 Verify that the collector service is running. 2 If the collector service is not running, check the collector (vcenter-ops\user\log\collector.log) and Java service wrapper (vcenter-ops\user\log\collector-wrapper.log) log files. 3 Verify that the network connection is available between the collector and the vCenter Operations Manager server.
VMware vCenter Operations Manager Enterprise Administration Guide DataQueue Is Filling Up The data queue has reached the maximum limit. Problem The message DataQueue is Filling Up appears in the Reason pane of the Alert Summary page for the alert. Cause The size of the data queue has sequentially reached the predefined maximum limit. Solution n If the Analytics service is not running, restart it.
Chapter 9 Resolving Administrative System Alerts Failed to Repair Corrupted FSDB Files The FSDB check was unable to repair one or more corrupted files. Problem The message Failed to repair corrupted FSDB file(s) for resource(s): resource_ID_list appears in the Reason pane of the Alert Summary page for the alert. Cause The FSDB repair option was enabled for the analytics process, but the FSDB check cannot repair one or more corrupted files.
VMware vCenter Operations Manager Enterprise Administration Guide FSDB Storage Drive Free Space Is Less Than 10% One of the FSDB drives has less than 10 percent free space. Problem The message FSDB Storage Drive Free Space is Less Than 10% appears in the Reason pane of the Alert Summary page for the alert. Cause The available free space on one of the FSDB drives is less than 10 percent of capacity.
Chapter 9 Resolving Administrative System Alerts n One or more resources/metrics were not started/created because the maximum number of resources/metrics was reached. Cause One of the following problems has occurred. n vCenter Operations Manager analytics reached the maximum number of resources or metrics and did not load caches for one or more resources. The resources are stopped. n The controller did not create a resource because it reached the maximum number of resources or metrics in the database.
VMware vCenter Operations Manager Enterprise Administration Guide Solution 1 Check for possible bottlenecks. a Increase network capacity. The most likely cause of a bottleneck is lack of network capacity between the vCenter Operations Manager server and the replication server. 2 110 b If the disk drive on the replication server is slow, replace it with a disk drive that has faster I/O. c If the replication server CPU is the limiting factor, replace the CPU with a faster processor.
Backing Up and Recovering Data 10 You can configure vCenter Operations Manager to handle backup and recovery options, including highavailability clustering and remote failover. The appropriate amount of component redundancy varies from organization to organization. At a minimum, include vCenter Operations Manager data components in the standard backup procedures of your organization. Perform a complete backup of vCenter Operations Manager data before you upgrade the vCenter Operations Manager software.
VMware vCenter Operations Manager Enterprise Administration Guide Backing Up the FSDB All metric values that vCenter Operations Manager collects are stored in its file system database (FSDB). This implementation enables the vCenter Operations Manager analytics software high access rates to the large amounts of data that vCenter Operations Manager stores. The FSDB is located on the vCenter Operations Manager server in either internal hard drives or a high-speed storage area network (SAN) device.
Chapter 10 Backing Up and Recovering Data 6 Restart the Analytics service on the primary vCenter Operations Manager server. If a resource file is deleted on the primary vCenter Operations Manager server, it is also deleted on the replication server. Switch the Primary and Backup Replication Servers You can use the Configure VMware vCenter Operations utility to switch the replication server configuration from primary to backup, and the reverse.
VMware vCenter Operations Manager Enterprise Administration Guide Procedure 1 Open the replication.properties file in the vcenter-ops\user\conf\analytics directory on the vCenter Operations Manager server. 2 Set synchronize=true. 3 Specify the resource ID from which to start synchronization. 4 Save your changes and close the replication.properties file. 5 Restart the Analytics service on the primary vCenter Operations Manager server.
Chapter 10 Backing Up and Recovering Data Table 10-1. System File Backup Guidelines (Continued) System File Directory Description Backup Guidelines vcenterops\user\plugins\outbound Outbound alert plug-ins directory. It contains alert notification formats that vCenter Operations Manager uses. The files in the outbound alert plugins directory are rarely updated after vCenter Operations Manager is in production.
VMware vCenter Operations Manager Enterprise Administration Guide Table 10-1. System File Backup Guidelines (Continued) System File Directory Description Backup Guidelines vcenterops\activemq\conf\log4j.proper ties ActiveMQ logging properties file. It contains log4j parameters for ActiveMQ logging. The ActiveMQ logging properties file is rarely updated after vCenter Operations Manager is in production. Back up this file after installation.
Chapter 10 Backing Up and Recovering Data Backing Up and Recovering Processing Components You must follow certain guidelines when you back up and recover the vCenter Operations Manager processing components. The processing components include the vCenter Operations Manager server, the vCenter Operations Manager Remote Collector server, the DT processor server, and the database server.
VMware vCenter Operations Manager Enterprise Administration Guide When a server that hosts vCenter Operations Manager becomes unavailable and is remapped by the clustering software, any users that are logged in to vCenter Operations Manager are logged out and the vCenter Operations Manager system becomes unavailable for about 15 seconds. Because it is installed on the shared disk, the FSDB is not affected.
Chapter 10 Backing Up and Recovering Data 3 Update the server IP address, or the virtual IP address that represents the cluster, to the correct IP address for the new primary server or cluster. End users and remote collectors that point to the vCenter Operations Manager server must use the new IP address. 4 Click Finish to save the configuration.
VMware vCenter Operations Manager Enterprise Administration Guide Configure the Analytics Process to Perform DT Calculations If the remote DT processor becomes unavailable, you can configure the analytics process on the vCenter Operations Manager server to perform dynamic threshold calculations. IMPORTANT Always make a backup copy of the advanced.properties file. Changes that you make might cause errors in the file that can adversely affect vCenter Operations Manager operations.
11 Using System Tools vCenter Operations Manager includes several system tools. You can use these tools to manage and troubleshoot the file system database (FSDB), monitor and troubleshoot vCenter Operations Manager performance, check communication between the vCenter Operations Manager server host and remote or local collectors, configure and run the Repository Adapter, and estimate how many resources a host can support.
VMware vCenter Operations Manager Enterprise Administration Guide Table 11-1. vCenter Operations Manager System Tools (Continued) Tool Description run-jconsole Starts the Java JConsole tool to open the Java application console. You can use this tool to troubleshoot certain vCenter Operations Manager performance issues. NOTE You must install the Java SDK, which includes JConsole, to use run-jconsole. JConsole is not shipped with vCenter Operations Manager.
Chapter 11 Using System Tools 3 n fsdb_outdir is the path to the output directory for the checked files. If the output directory does not exist, FSDBCheck creates it. If you do not include the -out option, the output directory is vcenterops\data_backup_yyyy_mm_dd_hh_mm_ss. The final lines of the output file specify whether any files were fixed. n count is the number of threads to use for the command. The thread count can be 1 to 100. The default thread count is 1.
VMware vCenter Operations Manager Enterprise Administration Guide For example: path_fsdbhomechanger fsdbd-indir -out fsdb_outdir [-o] [-s] n path_fsdbhomechanger is the path to the .bat or .sh file. n fsdbd-indir is the path to the source FSDB home directory. n fsdb_outdir is the path to the output directory for the copied files. If the output directory does not already exist, FSDBHomeChanger creates it.
Chapter 11 Using System Tools n The top-right pane shows information about the FSDB and the selected resource and attribute, including the total number of resources in the FSDB, the number of attributes for the selected resource, the currently selected resource and attribute, and the number of data point values collected for the selected metric, when the first and last values were collected, and its maximum and minimum values. The bottom-right pane lists each value collected for the selected attribute.
VMware vCenter Operations Manager Enterprise Administration Guide Monitor vCenter Operations Manager Services in JConsole You can use the run-jconsole tool to monitor vCenter Operations Manager services and troubleshoot performance issues. run-jconsole starts the Java JConsole tool to open the Java application console. Prerequisites Install the Java SDK, which includes JConsole. JConsole must be installed to use run-jconsole. JConsole is not included with vCenter Operations Manager.
Chapter 11 Using System Tools n Configure Database Connections for the Repository Adapter on page 127 The Repository Adapter requires connections to the vCenter Operations Manager relational database, the FSDB, and the output database. You configure this information in the conf.properties file. n Set the Repository Adapter Schedule on page 129 You can configure the Repository Adapter to run at a particular time each day or at specific intervals.
VMware vCenter Operations Manager Enterprise Administration Guide 2 Define the vCenter Operations Manager relational database. Option Action Define an SQL Server database Set the database driver name, URL, database name, and the user name and password to use to connect to the database. Define an Oracle database Set the database driver name. Do not include a database name. The following example is an SQL Server database definition. #source DB sourcedbDriver=com.microsoft.sqlserver.jdbc.
Chapter 11 Using System Tools 4 Define the output database. The exportToCsv setting determines whether to use a database or CSV file for the output database. If exportToCsv is set to true, the Repository Adapter uses the CSV file definition. If exportToCsv is set to false, the Repository Adapter uses the destdb properties, which define a database. Define only one output destination. Option Action Send output to a database n Set exportToCsv to false.
VMware vCenter Operations Manager Enterprise Administration Guide 2 3 Set the scheduleTime property. Option Action Configure the Repository Adapter to run at a particular time of day Set scheduleTime to a positive number. For example, if scheduleTime=23, the Repository Adapter runs at 11:00 p.m. each day. Configure the Repository Adapter to run at specific intervals Set scheduleTime to a negative number. For example, if scheduleTime=-1, the Repository Adapter runs once per hour.
Chapter 11 Using System Tools 2 Configure how much data the Repository Adapter retrieves from the database. Option Action Retrieve data incrementally Set the incremental property to true. Each time the Repository Adapter runs, it retrieves only values collected by vCenter Operations Manager since the last time it ran. Retrieve data collected during a specific number of days n Set the incremental property to false. n Specify the number of days to retrieve data for in the maxDays property.
VMware vCenter Operations Manager Enterprise Administration Guide 3 To define the values to exclude from an output column, use a not equals operator (=<>). When a line includes a not equals operator, the Repository Adapter exports the value only if the value for the corresponding field in the vCenter Operations Manager database does not match any of the listed values. For example: Column=<>value;value2 4 Save your changes and close the conditions.properties file. Example: conditions.
Chapter 11 Using System Tools sourcedbDriver=com.microsoft.sqlserver.jdbc.SQLServerDriver sourcedbUrl=jdbc\:sqlserver\://192.168.1.130\:1433 sourcedbName=sa sourcedbUserName=testSourceDB sourcedbPassword=111 #source FSDB sourcefsdbDriver=com.integrien.fsdbjdbcdriver.FSDBJDBCDriver sourcefsdbUrl=rmi\://192.168.1.130\:1199/DBMS #destination DB destdbDriver=com.microsoft.sqlserver.jdbc.SQLServerDriver destdbUrl=jdbc\:sqlserver\://192.168.1.120\:1433 destdbName=sa destdbUserName=testDestDB destdbPassword=111 e
VMware vCenter Operations Manager Enterprise Administration Guide Table 11-3. vCenter Operations Manager FSDB Fields (Continued) Field Contents fsdb.value Metric value. fsdb.max_threshold Maximum threshold for the metric. Following is an example of an insertCommand statement. insertCommand=INSERT INTO TestTable (RID1; RNAME1) values(alive.RID; alive.RNAME) In this example, the insertCommand statement exports the alive.
Chapter 11 Using System Tools Table 11-4. vcops_parameters.properties File Properties Property Description NUMBER_INBOUND_ADAPTERS_ON_ALIVE_SERVER Number of inbound adapters that vCenter Operations Manager uses. NUMBER_CONTAINERS Estimated number of container resources that will be configured. NUMBER_RESOURCES Number of resources for the tool to use as a starting point for the estimation.
VMware vCenter Operations Manager Enterprise Administration Guide Run runvcopsServerConfiguration On a Windows host, you start runvcopsServerConfiguration by running a batch (.bat) file. On a Linux host, you start runvcopsServerConfiguration by running a shell script. Prerequisites Configure runvcopsServerConfiguration. See “Configuring and Running runvcopsServerConfiguration,” on page 134. Procedure n On a Windows host, open a command prompt and type the following command. vcenter-ops\tools\vcopsServerCo
12 Using the FSDB JDBC Driver The vCenter Operations Manager file system database Java Database Connectivity driver (FSDB JDBC driver) is a standard JDBC driver that connects to the vCenter Operations Manager analytics software and retrieves metric data from the vCenter Operations Manager FSDB. You can configure Crystal Reports and SQuirreL SQL to use the FSDB JDBC driver.
VMware vCenter Operations Manager Enterprise Administration Guide URLs for FSDB JDBC Driver Connections Whether it uses RMI or HTTP, the FSDB JDBC driver needs to know the location of the vCenter Operations Manager DBMS. The URL that is used during driver instantiation must include this connection information. To connect with either RMI or HTTP, you must also provide a vCenter Operations Manager administrator user name and password to the FSDB JDBC driver. Table 12-1.
Chapter 12 Using the FSDB JDBC Driver Configure Crystal Reports to Use the FSDB JDBC Driver If you have Crystal Reports 11, you can configure it to use the FSDB JDBC driver. The FSDB JDBC driver does not currently support the SQL GROUP BY keyword. Procedure 1 Open the CRConfig.xml file in the C:\Program Files\Common Files\Business Objects\3.0\java directory. 2 In the tag of the element, add the full paths to the FSDB_JDBC_DRIVER\FSDBJDBCDriver.jar and FSDB_JDBC_DRIVER\lib\
VMware vCenter Operations Manager Enterprise Administration Guide Configure SQuirreL SQL to Use the FSDB JDBC Driver If you have SQuirreL SQL, you can configure it to use the FSDB JDBC driver. Prerequisites If you are configuring SQuirreL SQL on a remote server, copy the common.jar file from the vcenterops\common\lib directory on the vCenter Operations Manager server to the local vcenter-ops\common\lib directory. Procedure 1 In the SQuirreL SQL Client, select Drivers > New Driver.
Chapter 12 Using the FSDB JDBC Driver 8 In the Connect to dialog box, click Connect. A Connection successful message box appears if the connection succeeds. 9 In the Add Alias dialog box, click OK. 10 To connect to the new alias, select it from the alias list and click the Connect icon. You do not need to type a user name and password. 11 To verify the driver connection, try a simple query. For example: Select * from FSDB where resource_id=1 If you are using an Oracle database, use resource_id=1000.
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Index A access rights 66, 67 adapter instances adding 15 deleting 17 editing 17 managing 14, 16 starting and stopping metric collection 30 adapter kind icons 18 adapters configuring 13 embedded 14 external 14 understanding 13 administrative system alerts 103 administrative tasks 89 alert handler instances configuring 71 deleting 75 starting and stopping 74 alert notifications configuring and managing 71 filtered email messages 72 modifying your configuration 79 saving to a log file 73 sending as email mess
VMware vCenter Operations Manager Enterprise Administration Guide E H email alert notifications 78 email template definitions adding 77 deleting 82 editing 81 email template files 87 emailFilter.
Index O One or More Resources Were Not Started alert 108 Outbound Alert Send Failed alert 109 P password policies 68 performance information 89, 90 processing components backing up 117 recovering 117 R RDB 114 RDB server 119 remote collector server 119 remote DT processor 119 Replication MQ Sender Is Blocked alert 109 Repository Adapter configuring data export values 131 configuring database connections 127 configuring source and destination columns 130 running 132 setting operation options 130 setting t
VMware vCenter Operations Manager Enterprise Administration Guide maintaining 69 predefined 67 removing 70 user interface components 11 users assigning to user groups 68 configuring 61 V vcops_parameters.properties file 134 vcops_server_configuration.properties file 135 W widgets 96 Workload icon 99 146 VMware, Inc.