Key Concepts

storage tiers. Tiered storage is the assignment of different categories of data
to different types of storage media in order to reduce total storage cost.
vCloud Air offers two storage tiers for virtual machines—Standard and SSD-
Accelerated storage.
template
A virtual machine image that is loaded with an operating system,
applications, and data. A template can be created from a vApp in
vCloud Director.
vApp
A preconfigured virtual machine in vCloud Director that packages
applications and parameters that define operational details. A vApp
packages applications with their required operating system.
vCloud Air Customer
Success Team
Subscription Service Representatives for vCloud Air customers who
welcome new customers into the service and coordinate onboarding
activities. Representatives also work with customers ongoing to help fully
utilize the service and act as liaison for necessary VMware resources.
virtual data center
A logical construct that provides compute, network, and storage resources to
an organization. Virtual data centers provide an environment where virtual
machines can be created, stored, and operated, enabling complete abstraction
between the consumption of infrastructure service and underlying resources.
Data centers also provide storage for virtual media.
virtual machine
A software computer that, like a physical computer, runs an operating
system and applications. Virtual machines can be treated like physical
computers, for example, powered on and off, reset, backed up, and more.
Virtual Private Cloud
service option
A vCloud Air service option that provides a multi tenant virtual private
cloud with logically isolated resources on a shared physical infrastructure,
configured as a single virtual data center with networking resources. A
customer cannot have multiple virtual data centers with a
Virtual Private Cloud service, because the Virtual Private Cloud service is
provided as a single virtual data center.
VMware
vCloud Connector
A virtual appliance that allows you to extend compute capacity and visibility
from vSphere or vCloud Director to private and public clouds. It also allows
access and use of vApps and templates in private and public clouds, and
copying of virtual machines, vApps, and vApp templates between vSphere
and private and public clouds.
VMware vCloud Director
A Web console that provides access to your virtual data center's catalogs,
templates, and virtual machines in order to perform advanced management
tasks.
VMware Global Services
VMware technical support teams, including Technical Incident Engineers
and Solutions Architects. Technical Incident Engineers act as main technical
contact and maintain ownership of support requests, engaging other
VMware teams where necessary. Solutions Architects are in-depth and
experienced technical consultants handling the design and implementation
of complex customer scenarios and the resolution of more demanding
technical issues within the vCloud Air environment.
Chapter 1 Key Terminology
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