VMware vCloud Air User's Guide vCloud Air This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
VMware vCloud Air User's Guide You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2015 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com 2 VMware, Inc.
Contents About vCloud Air 5 Types of vCloud Air Services 6 Ways to Access vCloud Air 8 Use the vCloud Air Web Console Supported Browsers for vCloud Air Sign In to vCloud Air 9 Change Your Password 10 Select Geographical Region 10 9 9 1 About Virtual Data Centers 11 Create a Virtual Data Center 12 View Virtual Data Center Details in vCloud Air 13 Manage Resource Allocation for a Virtual Data Center 14 Manage Virtual Machines in a Virtual Data Center 15 Lock a Virtual Data Center 15 Unlock a Virtual Data
VMware vCloud Air User's Guide 6 Data Protection Service 37 Features of the Data Protection Service 37 About Data Protection Policies 38 Reporting and Storage Use 40 Billing for the Data Protection Service 41 Ways to Restore Virtual Machines 41 Enable Data Protection for a Virtual Data Center 42 Update the Data Protection Policy for a Virtual Data Center Add a Backup Policy for a vApp 43 Run a Manual Backup 44 Restore a Virtual Machine from a Backup 45 Restore a Deleted vApp 45 Delete a Backup Image 46 4
About vCloud Air ® ® VMware vCloud Air (formerly known as VMware vCloud Hybrid Service) is a secure, dedicated hybrid cloud service operated by VMware, giving your IT organization a common platform to seamlessly extend your data center to the cloud. With vCloud Air, you can quickly and securely deploy, provision, and manage virtual machines in a software-defined data center.
VMware vCloud Air User's Guide Table 1. Related Documentation for vCloud Air See this documentation... For information about...
About vCloud Air Table 2. Dedicated Cloud Core Capacities Capacity Service Component 120GB vRAM, 30GHz vCPU Compute 6TB Storage 50Mbps Bandwidth 3 Public IP addresses 24 x 7 x 365 Production support NOTE You can purchase additional storage for your Dedicated Cloud in 6TB increments by logging into your My VMware account.
VMware vCloud Air User's Guide Ways to Access vCloud Air You can manage and consume your hybrid cloud resources through the vCloud Air Web console. Your vCloud Director organization administrator can use the vCloud Director application programming interface (API). Customers have access to vCloud Air to manage cloud resources purchased from VMware.
Use the vCloud Air Web Console Use the vCloud Air in a supported browser after you have received your welcome email. Supported Browsers for vCloud Air The consoles used for vCloud Air are compatible with the browser versions listed. vCloud Air Console Browser Requirements The following browsers are supported in the vCloud Air console. n Internet Explorer 8 and later n Firefox 3.
VMware vCloud Air User's Guide 2 Type and confirm a password. Change Your Password As a vCloud Air user, you can change your password at any time. If necessary, an account administrator can reset passwords. See “Reset Passwords,” on page 62. Prerequisites Sign in with your current password. If you cannot sign in, see “Sign In to vCloud Air,” on page 9. Procedure 1 Click your user name in the upper right of any page and select Change Password. 2 Type and confirm your new password.
About Virtual Data Centers 1 A virtual data center provides you with clear and simple access to the processor, network, and storage resources of your vCloud Air cloud environment. Virtual data centers allow you to isolate particular applications or groups of applications. An example would be isolating your production applications from development and testing. NOTE For information about configuring networking and gateways for virtual data centers, see the vCloud Air Networking Guide.
VMware vCloud Air User's Guide n “Set a Limit on Number of Virtual Machines in a Virtual Data Center,” on page 16 n “Change Virtual Data Center Name or Description,” on page 16 n “Delete a Virtual Data Center,” on page 16 Create a Virtual Data Center In the Dedicated Cloud service, you must create a virtual data center before you can use the infrastructure resources you have purchased. You can group your resources into one or more virtual data centers, depending upon your requirements.
Chapter 1 About Virtual Data Centers 7 Select a size for the virtual data center. You can do one of the following. n Select a Small, Medium, or Large configuration and then adjust the default settings according to your needs. You can only select a configuration for which you have available resources. n Specify resources individually in the CPU, Storage, Memory, and Public IPs text boxes.
VMware vCloud Air User's Guide 5 Note the link to edit the virtual data center name and description. This is only available for virtual data centers in the Dedicated Cloud service, not in the Virtual Private Cloud service. See “Change Virtual Data Center Name or Description,” on page 16. 6 Note the link to delete the virtual data center. This is only available for virtual data centers in the Dedicated Cloud service, not in the Virtual Private Cloud service.
Chapter 1 About Virtual Data Centers Manage Virtual Machines in a Virtual Data Center You as an administrator can perform many tasks to manage virtual machines in a virtual data center. Many of the these tasks are the same as end users can perform, such powering virtual machines on or off, or editing settings. Perform administrator tasks on virtual machines belonging to a specific virtual data center. Prerequisites Verify that you have virtual infrastructure administrator privileges.
VMware vCloud Air User's Guide Unlock a Virtual Data Center In the Dedicated Cloud service, you can unlock a virtual data center that is locked. When you unlock a virtual data center, users can again power on virtual machines and add new virtual machines. Prerequisites Verify that you have virtual infrastructure administrator privileges in the Dedicated Cloud service. Procedure 1 On the Dashboard tab, click the virtual data center.
Chapter 1 About Virtual Data Centers 2 Click Delete VDC. The virtual data center is deleted and its resources are now available for re-allocation. VMware, Inc.
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About Gateways and Networks 2 vCloud Air networking replicates traditional network technologies and design. Networking in vCloud Air is based on the software-defined networking (SDN) technologies used by VMware products, including VMware vSphere, VXLAN, vCloud Networking and Security, and vCloud Director. For information about configuring networking and gateways for the Dedicated Cloud service and the Virtual Private Cloud service, see the vCloud Air Networking Guide. VMware, Inc.
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Basic Management for Virtual Machines 3 A virtual machine is a software computer that, like a physical computer, runs an operating system and applications. Virtual machines are first-class objects in vCloud Air interactions, and you can manage them individually. You can add a virtual machine, view its status, and manage basic operations in vCloud Air. NOTE For information about configuring networking for virtual machines, see the vCloud Air Networking Guide.
VMware vCloud Air User's Guide Add a Virtual Machine from a Template You can add a virtual machine to act as a software computer to run applications in your virtual data center. You can use virtual machines as desktops or workstation environments, as testing environments, or to consolidate server applications. A template is an image that is loaded with an operating system, applications, and data.
Chapter 3 Basic Management for Virtual Machines Power On a Virtual Machine Powering on a virtual machine is the equivalent of powering on a physical machine. Prerequisites Verify that you have end user or virtual infrastructure administrator privileges. Procedure 1 In My Virtual Machines, select the virtual machine. 2 Click Power On. Suspend a Virtual Machine Suspending a virtual machine preserves its current state.
VMware vCloud Air User's Guide 2 Verify that the virtual machine is powered off or expired. 3 In the See More drop-down menu, select Delete. The virtual machine is deleted and does not appear in the list. View and Edit Virtual Machine Details You can view information and edit details about virtual machines in vCloud Air. NOTE For information about configuring networking for virtual machines, see the vCloud Air Networking Guide.
Chapter 3 Basic Management for Virtual Machines 6 7 8 To change the virtual machine's name and description, click Edit Name & Description. Option Description Name Type a new name for the virtual machine. Description Type a description for the virtual machine. (Optional) If you are planning to launch the console review these details. Option Description Guest OS Customization The guest operating system customization status is listed as enabled or disabled.
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About Virtual Machine Monitoring 4 Monitoring provides resource and performance visibility so that you can make sure your virtual machines support your applications. When there are issues with application performance, you have extra visibility to increase or decrease virtual machine resources to optimize performance. You need to know whether a virtual machine is suffering from resource crunch (high utilization), storage resource crunch, or other potential issues.
VMware vCloud Air User's Guide 3 Click the virtual machine's name to access further details. 4 Click the Settings tab. 5 View real time CPU and memory resource allocation and usage. 6 Option Description CPU The CPU row displays either MHz (if usage is below 1GHz) or GHz units of vCPU used and allocated. Memory The memory row displays either MB (if usage is below 1GB) or GB units of memory used and allocated.
Chapter 4 About Virtual Machine Monitoring What to do next Review usage history in the Monitoring tab. See “View Virtual Machine CPU and Memory Usage History,” on page 29. View Virtual Machine CPU and Memory Usage History You can view historical graphs of CPU and memory usage of virtual machines in the Monitoring tab of vCloud Air. You can view history by percentage used and by actual usage data.
VMware vCloud Air User's Guide Figure 4‑3. Graph Showing CPU and Memory Usage Past 24 Hours Figure 4‑4. Graph Showing CPU and Memory Usage Past 7 Days 30 VMware, Inc.
Chapter 4 About Virtual Machine Monitoring Figure 4‑5. Graph Showing CPU and Memory Usage Past 14 Days VMware, Inc.
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Advanced Management for Virtual Machines 5 Advanced procedures include several options. You can create virtual machines from scratch and access virtual machine consoles. You can perform advanced tasks using the vCloud Director portal. You can also use the capabilities of vCloud Connector or subscribe to the Offline Data Transfer Service in order to move virtual machines, vApps, and templates.
VMware vCloud Air User's Guide 4 Click Build New vApp and follow the steps to configure the vApp and its virtual machines. For more information see Create a New vApp in the vCloud Director User's Guide. NOTE When creating a vApp using the New vApp wizard (Configure Resources step) in vCloud Director , you select a default storage policy (SSD-Accelerated, Standard, or both) for the vApp. However, this default storage policy does not impact the storage tier utilized by the new virtual machine in vCloud Air.
Chapter 5 Advanced Management for Virtual Machines 3 On the right side of the virtual machine details page, click Manage Advanced Virtual Machine Settings to access the vCloud Director portal. You are taken directly to the vApp Quick Access page for your virtual machine in vCloud Director. The virtual machine name and vApp name are displayed. 4 Click Open in the virtual machine name and vApp name area. The diagram, virtual machines, and networking tabs appear. 5 Click the Virtual Machines tab.
VMware vCloud Air User's Guide 3 Register the multi tenant node (as obtained in the prerequisites) with your vCloud Connector server. Note that it is not necessary to configure your own vCloud Connector node in vCloud Air. 36 4 Start vCloud Connector in the vSphere client. 5 Use the vCloud Connector features. Option Description Manage Manage virtual machines, vApps, and templates across vSphere, vCloud Director, vCloud service providers, and vCloud Air within your existing vSphere client.
Data Protection Service 6 The data protection feature in vCloud Air extends data protection to your virtual data centers and to the virtual machines maintained within them. The Data Protection Service provides backup and restore service for vApps and virtual machines in the cloud.
VMware vCloud Air User's Guide n Provides a self-service way for customers to configure backup policies to control when scheduled backups occur and how long they are retained. n Provides a self-service way for customers to opt in or out of backups at the virtual data center and individual vApp level. n Provides a self-service way for customers to restore in-place or out-of-place vApps and individual virtual machines.
Chapter 6 Data Protection Service Figure 6‑2. Data Protection Service in vCloud Air (formerly known as vCloud Hybrid Service) A virtual infrastructure administrator can configure data protection policies for virtual data centers, vApps, and restore deleted vApps. NOTE Logging in as an end user displays the vAPPs protected tab only.
VMware vCloud Air User's Guide Reporting and Storage Use In vCloud Air, you can access storage utilization and reporting information for your Data Protection Service in the following ways: n To view storage utilization information, view the Storage Used tab. n To view activity information, view the Activity Logs. Customers can buy fixed amount of backup storage in the vCloud Air cloud. You can purchase additional storage at any time by logging into your subscription services in My VMware.
Chapter 6 Data Protection Service Figure 6‑3.
VMware vCloud Air User's Guide n An out-of-place restore—you choose a backup image and create a new vApp out of that image. You can create the new vApp in the same data center used by the original vApp or in a different virtual data center.
Chapter 6 Data Protection Service Update the Data Protection Policy for a Virtual Data Center When you enable data protection for a virtual data center, the Data Protection Service creates a default data protection policy. You must manually edit it if you want to customize the settings. Prerequisites n Verify that you have a subscription to the Data Protection Service. n You must have virtual administrator privileges in vCloud Air to edit data protection policies for a virtual data center.
VMware vCloud Air User's Guide Procedure 1 If necessary, set the virtual data center containing the vApps to self-service mode: a From the VDCs protected page, selected the virtual data center that contains the vApps. b From the Actions menu, choose Switch to Self Service. A confirmation messages appears confirming the virtual data center for which you are setting Self Service mode. c Click Switch to Self Service. The list of virtual data centers refreshes. 2 Click vAPPs protected.
Chapter 6 Data Protection Service Restore a Virtual Machine from a Backup You can restore a virtual machine from any restore point created when the Data Protection Service backs up a vApp. Prerequisites n Verify that you have a subscription to the Data Protection Service. n Verify that you have end user or virtual infrastructure administrator privileges.
VMware vCloud Air User's Guide Procedure 1 On the Data Protection tab, click Deleted vAPPs. A list of your deleted vApps appears that shows the virtual data center from which they were deleted and their available restore points. 2 Click the link in the Available Restore Points column for the vApp that you want to restore. The restore points dialog box appears. 3 Select the restore point to use.
Disaster Recovery in vCloud Air 7 vCloud Air – Disaster Recovery is a Recovery-as-a-Service (RaaS) offering intended to protect virtual workloads managed by VMware vSphere that are either deployed in a private cloud or data center. Subscribing to the Disaster Recovery service is a separate enrollment process whether you already have a subscription for vCloud Air. If you are not a Disaster Recovery customer, you will not see the Disaster Recovery functionality in your vCloud Air Web console.
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Storage in vCloud Air 8 vCloud Air lets you direct storage for your virtual machines to either higher performance or lower cost storage tiers. You can allocate virtual machine storage when creating virtual data centers and virtual machines or by adjusting their storage after you create them. NOTE While the total subscribed storage can be fully allocated to one or more Virtual Data Centers, some storage is reserved for operational overhead, including swap files and catalogs.
VMware vCloud Air User's Guide Standard storage provides traditional block storage for virtual machines. Standard storage is lower cost and appropriate for storage of tier 2 and tier 3 data. Tier 2 and tier 3 include data that is seldom-used or event driven. Examples of tier 2 and tier 3 data include large data sets, such as log file storage and archival of large sets of static data. n SSD-Accelerated Storage SSD-Accelerated storage provides higher performance block storage for virtual machines.
Chapter 8 Storage in vCloud Air vCloud Air displays all virtual data centers in the selected cloud. (The regions menu is available when you have vCloud Air resources in multiple regions.) n VMware, Inc.
VMware vCloud Air User's Guide n For a virtual data center by selecting the virtual data center in the Dashboard and viewing the storage information on the Usage & Allocation tab of the Virtual Data Center Details page n For a selected virtual machine within a virtual data center by selecting the virtual data center in the Dashboard, clicking the Virtual Machines tab, then the virtual machine name for which to view storage information The Setting tab appears for the virtual machine.
Chapter 8 Storage in vCloud Air Users can view allocated storage for their virtual machines: n For selected virtual machines by clicking the Virtual Machines tab from the Dashboard, clicking the virtual machine name for which to view storage information The Setting tab appears for the virtual machine. The storage information is appears in the Disks row. Adjust Storage for a Virtual Data Center As an administrator, you can manage storage allocated for your virtual data centers.
VMware vCloud Air User's Guide Adjust Storage for a Virtual Machine You can adjust the amount of storage and for an existing virtual machine. While adjusting storage for a virtual machine, consider how the virtual machine will be used. For example, desktops or workstation environments, testing environments, or server applications will have differing storage needs. For information about the storage tiers available in vCloud Air, see “Overview of Storage Tiers,” on page 49.
Chapter 8 Storage in vCloud Air Migrate Storage for a Virtual Machine to a Different Tier You can move a virtual machine disk for an existing virtual machine between the storage tiers available in vCloud Air. When moving a virtual machine disk to another storage tier, consider how the virtual machine will be used; for example the storage tiers in vCloud Air support different workload tiers. See “Overview of Storage Tiers,” on page 49 for information.
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About Snapshots 9 In vCloud Air, a snapshot captures a reproduction of the virtual machine, including the state of the data on all of the virtual machine's disks and whether the virtual machine is powered on, powered off, or suspended. In vCloud Air, you can create, revert, or delete a snapshot.
VMware vCloud Air User's Guide Procedure 1 In My Virtual Machines, select the virtual machine. 2 In the See More drop-down menu, select Revert Snapshot. The virtual machine is reverted to the state it was in when the snapshot was created. Delete a Snapshot for a Virtual Machine You can delete a snapshot when you do not need it. Prerequisites Verify that you have end user or virtual infrastructure administrator privileges. Procedure 1 In My Virtual Machines, select the virtual machine.
vCloud Air User Management 10 Administrators add new users in vCloud Air and assign one or more roles to them. User roles have a default group of privileges. If your cloud has multiple virtual data centers, administrators assign access to each virtual data center using the available list of users. Administrators can manage users and their details, and view their activities in the activity log.
VMware vCloud Air User's Guide Network administrator Network administrators can manage networks and gateways. Network administrators can also view virtual data centers, virtual machines, activity logs, and users. Read-only administrator Read-only administrators can view but not alter settings in administration areas. Read-only administrators can view virtual data centers, virtual machines, gateways, networks, activity logs, and users.
Chapter 10 vCloud Air User Management Procedure 1 In the Dashboard, click the area of the virtual data center. 2 Click the Users tab. 3 Click Edit Access. 4 Select users and click Save. Users are assigned to the virtual data center. About Activity Logs Activity logs display changes to entities across all regions that administrators can view to gain insight about user activities. The activity log appears as a grid of log entries.
VMware vCloud Air User's Guide 4 (Optional) To show more of the list, pull down the lower edge of the panel. Edit User Details You change the listed name of users, enable or disable them, or change their role assignments. Prerequisites Verify that you have account administrator privileges. Procedure 1 Click Users in the top right of the dashboard. 2 Select the users. Option Description Select an individual user Click the check box of the user.
Chapter 10 vCloud Air User Management The existing password is deleted and the user receives an email to create a password. See “Sign In to vCloud Air,” on page 9. Delete Users from vCloud Air You can delete users from vCloud Air to revoke their access to the service. In this way you can recover any resources that were assigned to this user. Prerequisites Verify that you have account administrator privileges. Procedure 1 Click Users in the top right of the dashboard. 2 Select the users to delete.
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Technical Support 11 VMware provides direct support via the VMware Global Services team, as appropriate to your issue and your service offering, Dedicated Cloud or Virtual Private Cloud . Technical support is a vital part of the total VMware customer experience. We want you to get the most from your service and are dedicated to ensuring that every issue is resolved to your satisfaction.
VMware vCloud Air User's Guide n For global toll free numbers, refer to http://www.vmware.com/support/phone_support.html. File a Support Request via the vCloud Air Web Console File support requests for technical or customer service help via the vCloud Air Web console. Prerequisites Verify that you have subscription administrator privileges. Procedure 1 Sign in to the vCloud Air console. 2 Click Help and select File Support Request in the drop-down menu. You are taken to the My VMware portal.
Index A M activity logs introduction 61 view 61 allocate, storage 49 allocate resources 14 API 8, 13 Application Programming Interface 8 automatic backup 38 maximum number of virtual machines 16 monitoring of virtual machine, introduction 27 My VMware, order Data Protection Service 37 B backup deleting image 46 manual 44 start window defined 43 billing, Data Protection Service 41 browsers, supported 9 O Offline Data Transfer Service 35 out-of-place restore defined 41 for expired vApps 41 P catalogs,
VMware vCloud Air User's Guide storage adjust for a virtual machine 54 definition 49 manage in virtual data center 53 migrate disks 55 overview 49 storage calculations 40 subscriptions 6 support request, filing 59 support requests, filing 65, 66 T technical support contact information 65 file a support request 66 introduction 65 tiers, storage 49 traffic latency, avoiding 38 U user management, introduction 59 users adding 60 assign to a virtual data center 60 deleting 63 editing 62 V vApp data protectio
