VMware vRealize Operations for Horizon Administration vRealize Operations for Horizon 6.2 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
VMware vRealize Operations for Horizon Administration You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2015 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com 2 VMware, Inc.
Contents VMware vRealize Operations for Horizon Administration 5 1 Monitoring Your Horizon Environment 7 Using the Horizon Dashboards 7 Using the Horizon Reports 18 2 Maintaining vRealize Operations for Horizon 21 Pair the Broker Agent with a Horizon Adapter Instance 21 Modify the Broker Agent Service Logging Level 22 Reissue Horizon Desktop Authentication Tokens 22 Change the Desktop Pools to Monitor 23 Change Horizon Events Database Credential Settings 23 3 Troubleshooting a vRealize Operations for
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VMware vRealize Operations for Horizon Administration VMware vRealize Operations for Horizon Administration provides information about how to use VMware vRealize™ Operations Manager™ to monitor a VMware Horizon™ with View™ environment.
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Monitoring Your Horizon Environment 1 When you install the vRealize Operations for Horizon solution, preconfigured Horizon dashboards and predefined Horizon report templates appear in the vRealize Operations Manager user interface. You can use these Horizon-specific dashboards and reports along with the standard vRealize Operations Manager object monitoring features to monitor your Horizon environment.
VMware vRealize Operations for Horizon Administration Introducing the Horizon Dashboards You can use the preconfigured Horizon dashboards to monitor the performance of your Horizon environment. Table 1‑1. Horizon Dashboard Summary Horizon Dashboard What It Shows When To Use It “Horizon Overview Dashboard,” on page 9 Status of your end-to-end Horizon environment, including the top Horizonrelated alerts.
Chapter 1 Monitoring Your Horizon Environment Table 1‑1. Horizon Dashboard Summary (Continued) Horizon Dashboard What It Shows When To Use It “View RDS Host Details Dashboard,” on page 15 Detailed information about the RDS hosts in your Horizon environment. n n n “Horizon Adapter Self Health Dashboard,” on page 16 “Horizon End User Experience Dashboard,” on page 17 Health information for your Horizon adapters and the broker agents connected to those adapters.
VMware vRealize Operations for Horizon Administration You can select an object in any widget and click the Dashboard Navigation button on the widget toolbar to navigate to vSphere dashboards. You can double-click an object to navigate to the object Summary tab in vRealize Operations Manager. NOTE RDS hosts are specific to Horizon with View 6.0.x and VMware Horizon 6 version 6.1 and later environments.
Chapter 1 Monitoring Your Horizon Environment Horizon VDI Pools Dashboard Use the Horizon VDI Pools dashboard to view the performance of VDI desktop pools and sessions in your Horizon environment. A VDI desktop pool can be a linked-clone desktop pool, automated desktop pool, or manual desktop pool.
VMware vRealize Operations for Horizon Administration In the Farms, RDS Desktop Pools, and Applications Pools widgets, you can click the Dashboard Navigation button on the widget toolbar to launch Horizon Administrator. In the other widgets, you can click the Dashboard Navigation button to navigate to other dashboards. Tips for Using the Horizon RDS Pools Dashboard n The colored rectangles in the RDS Hosts, RDS Desktop Sessions, and Application Sessions widgets represent particular objects.
Chapter 1 Monitoring Your Horizon Environment Horizon Desktop Usage Dashboard Use the Horizon Desktop Usage dashboard to view usage data for the desktop pools in your Horizon environment. The All Desktop Pools widget lists all of the VDI desktop pools in your Horizon environment and is the master widget for the dashboard. When you select a pool in the All Desktop Pools widget, the other widgets on the dashboard show information about the pool you selected.
VMware vRealize Operations for Horizon Administration Tips for Using the Horizon User Session Details Dashboard n Use the Session Indicator Metrics widget to view the values of important session metrics, including session health, session workload, session logon time and PCoIP session latency, bandwidth, and packet loss. n Use the Session Logon Breakdown widget to view important logon metrics, profile load time, shell load time, and Interactive session time.
Chapter 1 Monitoring Your Horizon Environment View RDS Host Details Dashboard This dashboard shows the detailed information of each RDS host in the horizon environment including host health, session count, desktop count, application count, PCoIP related data, detailed session data of the host, and the user resource consumption on the selected host. NOTE RDS hosts are specific to Horizon with View 6.1 and above and VMware Horizon 6 version 6.1 environments.
VMware vRealize Operations for Horizon Administration Horizon Adapter Self Health Dashboard Use the Horizon Adapter Self Health dashboard to view health information for vRealize Operations for Horizon adapters and for the vRealize Operations for Horizon broker agents that are connected to those adapters. You can also use the Horizon Adapter Status dashboard to verify license compliance. The Select Horizon Adapter widget is the master widget for the adapter-related widgets on the dashboard.
Chapter 1 Monitoring Your Horizon Environment Horizon End User Experience Dashboard The End User Experience Dashboard continually monitors vCPU/vRAM and vDisk to alert of infrastructure performance that could negatively impact user-session experience via a heat map layout. Tips for using the Horizon End User Experience Dashboard n vCPU experience shows the vCPU performance of each VM or host in Horizon environment with a heat map.
VMware vRealize Operations for Horizon Administration Using the Horizon Reports The predefined report templates for an object type appear on the Reports tab in vRealize Operations Manager. To access the Reports tab for a Horizon object, select Environment > Horizon Horizon Environment and select the object. All of the reports that are associated with that object appear on the Reports tab.
Chapter 1 Monitoring Your Horizon Environment Table 1‑2. Summary of Horizon Reports (Continued) Template Name Recommended Objects Horizon Application Usage Report n Horizon User Session Statistics VMware, Inc. Report Content n Horizon Pod Application Pool Application usage information in last 7 days(by default), including Application pool name, pool's farm name, application launch times, application peak concurrent instances, and application total usage time.
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Maintaining vRealize Operations for Horizon 2 If your Horizon environment changes after the initial configuration of the broker agent, you can modify the broker agent settings on the Horizon Connection Server host where the broker agent is installed.
VMware vRealize Operations for Horizon Administration 4 Type the adapter server key and confirm the server key for the Horizon adapter and click Pair to start the pairing process. The status of the pairing process appears in the status area of the wizard. 5 After the pairing process succeeds, click Next till you are at the Configure The Broker Agent Service wizard. 6 Restart the Broker Agent service. 7 Click Next and Finish.
Chapter 2 Maintaining vRealize Operations for Horizon Change the Desktop Pools to Monitor You can add or remove desktop pools from the scope of monitored objects by modifying the broker agent configuration. Prerequisites Obtain the IDs for the desktop pools to monitor. You can find pool IDs in Horizon Administrator. For more information, see the administration document for your Horizon version.
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Troubleshooting a vRealize Operations for Horizon Installation 3 If problems occur after you install and configure vRealize Operations for Horizon, you can collect log files and send the files to VMware for technical support.
VMware vRealize Operations for Horizon Administration Download vRealize Operations for Horizon Broker Agent Log Files If the vRealize Operations for Horizon broker agent does not operate as expected, you can download the broker agent log files and send the log files to VMware for support. By default, broker agent log files are purged after one week. Procedure 1 Log in to the Horizon Connection Server host where the broker agent is installed as an administrator. 2 Navigate to C:\ProgramData\VMware\vReali
Chapter 3 Troubleshooting a vRealize Operations for Horizon Installation 4 Point to the icon in the Collection State column to see whether vRealize Operations Manager should be collecting data for the adapter instance object. The collection state indicates whether vRealize Operations Manager should be collecting data for the object. 5 6 Option Description Collecting Object is set to collect data. Not Collecting Object is set to not collect data. Starting Collection is starting.
VMware vRealize Operations for Horizon Administration What to do next If you discover problems with a Horizon adapter instance, you can check the log files for error messages. See “Horizon Collector and Horizon Adapter Log Files,” on page 28. Horizon Collector and Horizon Adapter Log Files You can view collector and Horizon adapter log files in the vRealize Operations Manager user interface. Log files are organized in log type folders.
Index A M about 5 adapter log files 28 adapter logs 25, 28 administration 21 authentication 22 monitoring a Horizon environment 7 monitoring desktop pools 23 B broker agent reconnection 21 broker agent logs 22, 26 D dashboards 7 desktop agent, log files 26 desktop pools 23 E events database 23 R reconnecting broker agent 21 reports 18 S security tokens 22 selecting desktop pools 23 session objects 14 T tokens 22 troubleshooting 25 V View RDS Host Details Dashboard 15 H Horizon adapter status 26
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