VMware vRealize Operations for Horizon Installation 20 SEP 2018 VMware vRealize Operations for Horizon 6.
VMware vRealize Operations for Horizon Installation You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/ If you have comments about this documentation, submit your feedback to docfeedback@vmware.com VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com Copyright VMware, Inc. © 2012-2018 VMware, Inc. All rights reserved. Copyright and trademark information.
Contents VMware vRealize Operations for Horizon Installation Guide 4 1 Introducing vRealize Operations for Horizon 5 vRealize Operations for Horizon Architecture Horizon Adapter Broker Agent Desktop Agent 5 6 7 7 2 Preparing for Installation 9 System Requirements for vRealize Operations for Horizon Required Network Ports 9 10 Supported Guest Operating Systems Supported Event Databases 11 11 vRealize Operations for Horizon Installation Files 11 3 Installing and Configuring vRealize Operations fo
VMware vRealize Operations for Horizon Installation Guide The VMware vRealize Operations for Horizon Installation Guide provides information about installing and ® ® configuring VMware vRealize Operations for Horizon and about upgrading existing installations to the current version. Intended Audience This information is intended for anyone who wants to install or upgrade vRealize Operations for Horizon.
Introducing vRealize Operations for Horizon 1 vRealize Operations for Horizon collects performance data from monitored software and hardware objects ® in your VMware Horizon environment and visualizes this data through alerts, configurable dashboards, ® and reports in VMware vRealize Operations Manager™. With the predictive analysis and real-time information that vRealize Operations for Horizon provides, IT administrators can obtain an overview of the Horizon environment and assess key metrics.
VMware vRealize Operations for Horizon Installation Figure 1-1.
VMware vRealize Operations for Horizon Installation In the following scenarios, create the Horizon Adapter instance on a remote collector node. Large-scale installation (over 5,000 desktops) To improve scalability and offload processing from cluster data nodes, create the adapter instance on a remote collector node. Remote data centers To minimize network traffic across WAN or other slow connections, deploy a remote collector node in each remote data center.
VMware vRealize Operations for Horizon Installation Table 1-1. Bundled Desktop Agent Version (continued) Horizon Agent Version Desktop Agent Version 7.4 and 7.5 6.5.1 7.6 to 7.10 6.6 Note The standalone desktop agent installer is not supported for Horizon 7.8 or later. If you are using Horizon 7.8, you must install the desktop agent when you install Horizon Agent. To do so, select vRealize Operations Desktop Agent on the Custom Setup page of the Horizon Agent installation wizard.
Preparing for Installation 2 You prepare to install vRealize Operations for Horizon by ensuring that your environment meets the specified requirements, opening the required network ports, and obtaining the installation files.
VMware vRealize Operations for Horizon Installation For the most current information about supported versions, see the VMware Product Interoperability Matrices at https://www.vmware.com/resources/compatibility/sim/interop_matrix.php. VMware Horizon, vRealize Operations Manager, and vRealize Operations for Horizon are licensed separately. Licenses for all three products are required to use vRealize Operations for Horizon.
VMware vRealize Operations for Horizon Installation Supported Guest Operating Systems vRealize Operations for Horizon is compatible with all guest operating systems supported by Horizon Agent. To find the guest operating systems supported by your version of Horizon Agent, see "Supported Operating Systems for Horizon Agent" in the Horizon 7 Installation document. Supported Event Databases vRealize Operations for Horizon requires that you have an event database to store information about Horizon events.
VMware vRealize Operations for Horizon Installation Table 2-1. vRealize Operations for Horizon Installation Files (continued) Filename Component Where to Install Dashboards_V4VAdapter-6.6.0-9844216.zip Dashboards (optional) vRealize Operations Manager user interface Reports_V4VAdapter-6.6.0-9844216.zip Report templates (optional) Note The standalone desktop agent installer is not supported for Horizon 7.8 or later. If you are using Horizon 7.
Installing and Configuring vRealize Operations for Horizon 3 You install and configure vRealize Operations for Horizon software components on machines in your vRealize Operations Manager and Horizon environments. The amount of time required to install and configure vRealize Operations for Horizon depends on the number of desktop pools in your Horizon environment. The installation and configuration process typically takes about an hour, excluding download time.
VMware vRealize Operations for Horizon Installation 3 Add a vRealize Operations for Horizon License Key You add a license key for vRealize Operations for Horizon in the vRealize Operations Manager user interface. vRealize Operations for Horizon is not functional until it is licensed. 4 Associate Objects with Your License Key You associate Horizon objects with your vRealize Operations for Horizon license key by editing license groups in vRealize Operations Manager.
VMware vRealize Operations for Horizon Installation 4 On the Solutions tab, click the Add icon and install the solution. a Select the PAK file and click Upload. The upload might take several minutes. b Read and accept the EULA and click Next. Information about the installation is displayed in the window. c Click Finish. After the installation is finished, VMware Horizon is listed in the Solutions tab as a solution. What to do next Create an instance of the Horizon Adapter.
VMware vRealize Operations for Horizon Installation 7 In the Advanced Settings section, select a collector from the drop-down menu. Important 8 n Creating the Horizon Adapter instance on a collector group is not supported. If a failover occurs and the Horizon Adapter instance is moved to a different collector in the group, it cannot continue to collect data. n Creating more than one Horizon Adapter instance per collector is not supported. Click Save Settings.
VMware vRealize Operations for Horizon Installation A license group is a way to gather certain objects, called license group members, under a particular license key. vRealize Operations for Horizon involves the following two license groups: n The VMware Horizon Solution Licensing group includes Horizon pods, desktop virtual machines, hosts, clusters, datastores, and data centers. n The Product Licensing group includes vSphere virtual machines, hosts, clusters, datastores, and data centers.
VMware vRealize Operations for Horizon Installation 5 Edit the membership criteria for the Product Licensing group to exclude the objects that you included in the VMware Horizon Solution Licensing group. a Select Product Licensing and click the Edit icon. b Select the license key under vRealize Operations Manager and click Next. c In the first Select the Object Type that matches all of the following criteria drop-down menu, select Host System.
VMware vRealize Operations for Horizon Installation 5 Select Overwrite. Dashboards are imported immediately after you select them. 6 Import Horizon End User Experience With vGPU.json. 7 Import Horizon Help Desk With vGPU.json and click Done. The Horizon End User Experience and Horizon Help Desk dashboards now include widgets related to vGPU metrics. What to do next Install the broker agent on your Horizon Connection Server hosts.
VMware vRealize Operations for Horizon Installation You pair each broker agent with a Horizon Adapter instance. Pairing the broker agent with an adapter instance enables the broker agent and its desktop agents to communicate with the Horizon Adapter. You can pair the broker agents in different pods with a single Horizon Adapter instance as long as the total number of desktops that the adapter instance handles does not exceed 10,000. You must configure the broker agent to connect to your event database.
VMware vRealize Operations for Horizon Installation 5 On the Event DB and Desktop Pools page, configure your event database and desktop pool settings. a In the Event Database Information section, enter your event database credentials and click Test. b (Optional) In the Desktop Pools section, select the Specify Desktop Pools check box, select whether to include or exclude the specified pools, and enter desktop pool IDs (separated by commas) in the text box.
VMware vRealize Operations for Horizon Installation The vRealize Operations for Horizon desktop agent can be installed as a part of the Horizon Agent installation. See the table in Desktop Agent to find the version included with your Horizon Agent and determine whether you need to install this version. If you chose not to install the desktop agent as part of Horizon Agent, you can install it independently. Important n Due to an existing limitation, you must install the vRealize Operations for Horizon 6.
VMware vRealize Operations for Horizon Installation 3 If you are installing the desktop agent on the parent virtual machine for linked-clone desktops, perform the following additional steps: a Power off the parent virtual machine. b In the vSphere Client, take a snapshot of the parent virtual machine in its powered-off state. c In Horizon Administrator, recompose the linked-clone desktops.
Upgrading vRealize Operations for Horizon 4 You download the latest installation files and upgrade each component of vRealize Operations for Horizon. Note If you are running vRealize Operations for Horizon 6.0 or earlier, upgrade to version 6.1 before proceeding. Upgrading from vRealize Operations for Horizon 6.0 or earlier is not supported. Prerequisites n Verify that your environment meets product compatibility, hardware, and software requirements. See Chapter 2 Preparing for Installation.
VMware vRealize Operations for Horizon Installation Procedure 1 On each Horizon Connection Server host running a broker agent, select Start > VMware > vRealize Operations for Horizon Broker Agent Settings, and stop the broker agent service. Stopping the broker agent service prevents errors or unhandled messages from occurring while the vRealize Operations for Horizon solution is being upgraded. 2 Download the adapter PAK file from the product download page and save it to a temporary folder.
VMware vRealize Operations for Horizon Installation n Obtain the server key for the Horizon Adapter instance. You specified the server key when you created the credential for the adapter instance. n Obtain the IP address of the host where you installed the Horizon Adapter instance. Procedure 1 Log in to the Horizon Connection Server host as a Horizon administrator. 2 Download the broker agent installation file from the product download page and run the file to upgrade the broker agent.
VMware vRealize Operations for Horizon Installation The vRealize Operations for Horizon desktop agent is installed as a part of the Horizon Agentinstallation. See the table in Desktop Agent to find the version installed by your Horizon Agent and determine whether an upgrade is necessary. Important n Due to an existing limitation, you must install the vRealize Operations for Horizon 6.6 desktop agent separately even if you choose to install it with Horizon 7.6. This limitation is resolved in Horizon 7.7.
VMware vRealize Operations for Horizon Installation 4 If you backed up your configuration files, copy them back to the C:\ProgramData\VMware\vRealize Operations for Horizon\Desktop Agent\conf directory. 5 If you are upgrading the desktop agent on the parent virtual machine for linked-clone desktops, perform the following additional steps: a Power off the parent virtual machine. b In the vSphere Client, take a snapshot of the parent virtual machine in its powered-off state.