5.1

Viewing Traffic Statistics by vShield App Interface
You can view the traffic statistics for each vShield interface.
Procedure
1 In the vSphere Client, go to Inventory > Hosts and Clusters.
2 Select a host from the resource tree.
3 Click the vShield tab.
4 In the Service Virtual Machines area, expand the vShield App SVM.
The Management Port Interface panel displays the traffic statistics for the vShield App.
Download Technical Support Logs for vShield App
You can download technical support logs for each host on which you have installed vShield App.
Procedure
1 In the vSphere Client, go to Inventory > Hosts and Clusters.
2 Select a host from the resource tree.
3 In Service Virtual Machines, click Download Support logs.
4 Click Log file generated; click here to download.
5 Open or save the log file.
Configuring Fail Safe Mode for vShield App Firewall
By default, traffic is blocked when the vShield App appliance fails or is unavailable. You can change the fail
safe mode to allow traffic to pass.
Procedure
1 Log in to the vShield Manager.
2 Click Settings & Reports from the vShield Manager inventory panel.
3 Click the vShield App tab.
4 In Fail Safe, click Change.
5 In Change App Fail Policy, click Yes.
Excluding Virtual Machines from vShield App Protection
You can exclude a set of virtual machines from vShield App protection. This exclusion list is applied across all
vShield App installations within the specified vShield Manager. If a virtual machine has multiple vNICs, all
of them are excluded from protection.
The vShield Manager and service virtual machines are automatically excluded from vShield App protection.
You should exclude the vCenter server and partner service virtual machines as well to allow traffic to flow
freely.
Chapter 11 vShield App Management
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