User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- What's New
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Sending and Receiving Numeric Pages
- Redialing Phone Numbers
- Using Instant Conferences
- Broadcasting to a Group
- Forwarding Your Calls
- Placing a Three-Way Conference Call
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Recording Your Voiceprint
- Blocking and Accepting Calls
- Recording a Dictation Session
- Getting Other Information
- Navigating IVR Phone Trees with a Badge
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Broadcast to a Group
- Forward a Call
- Transfer a Call
- Use Instant Conferences
- Send and Receive Numeric Pages
- Block and Accept Calls
- Send Messages
- Play Messages
- Locate Users and Groups
- Work With Your Groups
- Manage Groups
- Place a Three-Way Conference Call
- Work with Sites
- Dictation
- Getting Help
- Miscellaneous
- Frequently Asked Questions
- Index
Using the Vocera Badge or Phone in a Conference
Advanced Commands ··· 63
Using the Vocera Badge or Phone in a Conference
While you are in a conference with a Vocera badge or phone, you still have
access to every other Vocera function. That is, you can place and receive calls,
send and listen to messages, and perform every other task you are accustomed
to using the badge or phone for.
If you are in a conference, you can press the Call button to hear the Genie
prompt, then issue a command like you usually do. If you press and hold
the Call button, however, you initiate a conversation with everyone in the
conference.
Summoning the Genie takes precedence over a conversation in a conference.
That is, you can interrupt an active conversation in a conference by pressing the
Call button to issue a command. Similarly, any incoming calls are also routed to
your Vocera device, interrupting an active conference.
The Do Not Disturb state is also effective in a conference. If your Vocera device
is in Do Not Disturb mode, you are not interrupted when someone begins a
conversation in a conference. However, you cannot use the Hold/DND button
to cancel an active conference. Only pressing the Call button to summon the
Genie can cancel an active conference.
Call blocking is not effective in a conference. If you are blocking calls from
someone who is in a conference with you, you will still hear that person during
a conference, although your Vocera device continues to block that person's
direct calls.
Because waiting in a conference does not consume additional power — and
you have access to all other Vocera commands — you can stay in a conference
as long as you want. In many situations, you may want to be in a conference
the entire time you are using your badge or phone.
Summary of Conference Commands
Use the following commands to communicate in a conference:
Action Recommended Voice Commands
Join a conference * Join conference for Intensive Care .
Leave a conference * Leave conference for Intensive Care .