User's Manual

Welcome to Vocera ··· 13
Welcome to Vocera
Your new Vocera badge provides fast, simple, person-to-person
communication over your company’s wireless network. You don’t need
to memorize a number, and you don’t need to page someone and wait
for a response. Using voice commands, Vocera instantly connects you to
the people you need to reach, reducing phone tag, overhead paging,
and physically searching for a person. It also gives you the freedom to be
mobile, even when you are expecting an important call.
Your badge has a built-in speaker, microphone, and radio, plus a display
that shows caller ID and messages. Attachment options included with
the badge allow hands-free operation.
Vocera badges communicate through your in-house wireless local area
network (WLAN). This design permits people to reach you even in areas
where cellular phones experience what people call dead spots. Also,
since badges transmit and receive calls in a different frequency range
than cellular phones, you can use a Vocera badge in areas where cellular
phones are prohibited because of concerns about interference with
other equipment.
A central computer, the Vocera server, controls all badge communica-
tions. As you use your badge, you are prompted by the Genie, which is
the voice interface to the server. The Genie recognizes simple com-
mands in verb-noun format. For example:
“Call Charles Jones.”
“Record a message for Tech Support.”
“Block all calls.”
Because you use voice commands, the Vocera system is easy to learn, so
you can start using your badge immediately.