User's Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
Features of Your Badge ··· 21
The status message area may show one of the following alerts:
Messages
Your badge can display text messages that were sent
from email accounts or from the Vocera User Console.
When you select Messages, the display shows one subject
line for each text message. A closed envelope symbol
next to a subject means you have not yet read that message; an open
envelope means you have already read that message. See Reading Text
Messages on page 65 for more information.
Volume
The Volume control adjusts the sound level of the speaker
on your badge. See Volume Adjustment on page 23 for
instructions.
Status Message Meaning
Name — not blinking The name of the person who is currently logged in
to the Vocera system using this badge.
Name — blinking If someone is trying to call you, this shows you the
name of the person who is calling.
If you are already on a call, this shows the name of
the person with whom you are currently speaking.
If you are already on a call and you hear the Call
Waiting tone, this displays the name of the person
who is trying to call you.
Vocera Your badge is communicating with the Genie.
Logged out No one is logged in with this badge.
Searching for Access
Points
The badge is out of network range or is not able to
connect with the network. If you are sure you are
within range of your network, contact your system
administrator.
Searching for Server The badge is within network range, but it is not
communicating with the Vocera server. See Why
does my badge display say “Searching for Server”?
on page 71.