User's Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
22 ··· Vocera User Guide
Power Off
Power Off turns off all power to the badge and the badge
display to preserve the battery charge when you are away
from the network. (Press the Call button to turn the
power on again.)
Info
The Info feature gives you information about the badge
you are using and how it is connected to the network.
Most of this information is intended to be used by your
system administrator for diagnostic purposes.
The Info menu provides the following information:
Battery
The battery strength is given in volts (V). The badge operates cor-
rectly when the battery level is 3.5 V or greater.
Badge MAC
The MAC address is a unique identifier for your badge that the
Vocera server uses as the Badge ID.
Location
The name of the location or the physical network address of the
access point with which your badge is currently communicating.
Badge IP
The Internet Protocol (IP) network address of the badge.
Server IP
The IP network address of the Vocera server.
Version
The version of the firmware (internal control programs) that your
badge is using.
AP MAC
The physical network address assigned to the access point to which
the badge is currently connected.