User's Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
Basic Calling ··· 27
Basic Calling
Your Vocera badge provides one-touch communication. To begin any
kind of call or to record or play messages, press the Call button on the
badge to summon the Vocera Genie. The Genie will answer with a tone,
a prompt, or both (depending on the setting that is active for your
badge) and will then be ready to accept your voice commands.
The following sections describe the most-frequently used voice com-
mands, by category. Tables that summarize the commands follow.
Logging In and Out
Your system administrator may assign a badge to you, or you may share
badges with other users.
If your badge is assigned only to you, you are logged in all the time.
Just press the Call button to begin using the badge.
If your organization shares badges, press the Call button on the
badge you are using to summon the Genie.
• If no one is logged in to the system with the badge, the Genie will
greet you and ask you to say your name. Say your first and last
name, and you are logged in.
• If someone is already logged in with that badge, the Genie will
answer with a standard tone or greeting. Say “Log me out,” and
wait for the chime to signal that the previous user is logged out.
Then press the Call button again to log in.
To issue another voice command after you log in, press the Call button
again.
Action
Recommended Voice
Commands
(examples in italics)
Alternative Forms
Log in When prompted by the
Genie, say your first and
last name.
Log out Log me out. Log out.