User's Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
34 ··· Vocera User Guide
The following table shows the commands for recording voice messages:
Playing, Saving, and Erasing Voice Messages
The voice messages that users leave for you are stored on the Vocera
server. When you play your messages, you can issue voice commands to
save or erase each message or to move to the next or previous message
to be played.
Voice messages, both played and unplayed, are erased when they have
been stored for a certain number of days or weeks. (The limit is set by
the system administrator.) You can use the Save command to protect a
message from this automatic erasure (see Commands You Can Use Dur-
ing Message Play on page 36). The saved voice message then stays on
the Vocera server until you explicitly tell the Genie to erase it.
Vocera uses the following default settings for message playback:
• The order in which messages are played is the opposite of the order
in which they are received (most recent message first).
• The date and time of the message are not announced.
Action
Recommended Voice
Commands
(examples in italics)
Alternative Forms
Send a mes-
sage to a user
Record a message for John
Smith.
Send a message to John
Smith.
Send a mes-
sage to the
members of a
group
Record a message for Tech
Support.
Send a message to Tech
Support.
Record an
urgent
message for a
user
Record an urgent message
for John Smith.
Send an urgent message to
John Smith.
Record an
urgent
message for a
group
Record an urgent message
for Tech Support.
Send an urgent message to
Tech Support.