User's Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
Advanced Commands ··· 39
Advanced Commands
Some commands require special badge permissions or are a little more
complex than the commands described in Basic Calling on page 27. This
chapter describes these commands.
The commands are grouped by category. When a command requires
special permission, it is marked by an asterisk (*) in the description. Your
system administrator enables or disables permissions for each user. If
you do not have permission to use a command that requires one, the
Genie will tell you.
Calling Telephone Numbers
If the Vocera Telephony Solution Software is installed on your system,
you can ask the Genie to call telephone numbers. Separate permissions
are required to make calls to in-house extensions, local numbers, and
long-distance numbers.
The following commands are available:
Notice that you use the same command to make local and long distance
calls. The Genie will prompt for the number, including the area code. If
the area code you say matches the local area code or toll-free area
codes set up by your system administrator, the call will be considered
local.
The Genie understands numbers, including variations of a number. For
example, “Dial extension four one zero zero,” “Dial extension four one
oh oh,” or “Dial extension forty one hundred” are all recognized as
commands to dial 4100. The Genie does not recognize commands to
dial letters (for example, 1-800-VOC-ERA1).
Action
Recommended Voice
Commands
(Examples in Italics)
Alternative Forms
Call an
extension*
Dial extension 5120.
Call a local or
long distance
telephone
number*
Get me an outside line. Dial an outside number.