User's Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
The User Console ··· 67
The User Console
The User Console is a browser-based application that you can use to
customize your personal information and some of the settings for your
badge.
Not all organizations allow access to the User Console. If yours does, the
system administrator will give you the URL (Web address) of the User
Console, and will either give you login information or will tell you to use
the Register button to create your own login information.
The first time you log in to the User Console, you will see the Personal
Information screen:
Other links allow you to:
• Customize announcement settings for your badge.
• Specify call blocking or call forwarding options (which you can also
do with voice commands — see Blocking and Accepting Calls on
page 42 and Forwarding Your Calls on page 43).
• Create Buddies. A buddy is person or group that you can call by a
nickname when you give a command to the Genie. In addition to
the nickname, which is required to designate someone as a buddy,
you can assign a special ring tone and give the buddy VIP status
(which allows your buddies to contact you even when you block
calls or put the badge in Do Not Disturb mode).