User's Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
Table of Contents ··· ix
Table of Contents
What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . .v
Badge and Battery Charger Safety . . . . . . . . . . . . . . . . . . .v
Additional Instructions Related to Battery Safety . . . . . . . . vii
Important Information About Use in Certain Areas . . . . . viii
Welcome to Vocera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Features of Your Badge . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Call Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hold/DND Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Microphone and Speaker . . . . . . . . . . . . . . . . . . . . . . . . 19
Headset Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Menu Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . 19
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Basic Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Recording Names and Greetings . . . . . . . . . . . . . . . . . . . 28
Calling Other Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Calling a Member of a Group . . . . . . . . . . . . . . . . . . . . . 29
Broadcasting to a Group . . . . . . . . . . . . . . . . . . . . . . . . . 30
Training the Genie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Buttons to Answer “Yes” or “No” . . . . . . . . . . . . 32
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Putting a Caller on Hold and Releasing the Hold . . . . . . . 32
Using Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sending a Voice Message . . . . . . . . . . . . . . . . . . . . . . . . 33
Playing, Saving, and Erasing Voice Messages . . . . . . . . . 34
Commands You Can Use During Message Play . . . . . . . . 36
Using the Auto Answer Commands . . . . . . . . . . . . . . . . 37