User Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
14 ··· Vocera User Guide
This guide describes how to use and care for your badge:
• Before you use your badge for the first time, read Important
Safety Instructions on page v.
• Getting Started on page 15 tells you how to attach the lanyard,
pocket clip, or universal clip; install the battery; log in; and adjust
the volume on your badge.
• Features of Your Badge on page 17 describes the features of your
badge and explains how to use the buttons and badge display
menus.
• Basic Calling on page 27 gives you instructions for using the most
common calling and message features.
• Advanced Commands on page 39 describes more complex
operations, such as conference calls, and explains commands that
are available only if your system administrator grants certain
permissions on the Vocera server.
• Maintaining Your Badge on page 57 describes how to charge the
battery and clean the badge.
• Voice and Text Email Messages on page 63 tells you how to send
email messages to and from a badge. It also gives instructions on
how to view text messages on the badge display.
• The User Console on page 67 provides a brief introduction to the
User Console, which is a browser-based application you can use to
customize the features of your badge, send text messages, and
forward your calls.
• Frequently Asked Questions on page 69 tells you how to
diagnose and correct simple problems.
• End User Sales Agreement on page 73 defines the terms under
which the badge and its associated components may be used.
• End User License Agreement on page 75 defines the terms under
which the server software and the software running on the badge
may be used.
• Specifications and Regulatory Notices on page 79 gives badge
specifications and regulatory information.
• Command Reference, at the back of this guide, lists the most
commonly used commands.