User Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
ii ··· Copyrights and Trademarks
Copyright © 2002-2003 Vocera Communications, Inc. All rights
reserved.
Vocera® is a registered trademark of Vocera Communications, Inc.
This product includes software whose copyright is owned by MySQL AB.
MySQL
™
is a trademark of MySQL AB in the USA.
This product includes software developed by the Apache Software
Foundation (http://www.apache.org).
ACELP® and VoiceAge are either registered trademark or trademark of
VoiceAge Corporation in the United States and/or other countries and
used under license from VoiceAge Corporation. The ACELP® (*) codec
in this product is used under license from VoiceAge Corporation. Copy-
right © 2002-2003 Voice Age Corporation. All rights reserved.
Java and all Java-based marks are trademarks or registered trademarks
of Sun Microsystems, Inc. in the United States and other countries.
Nuance, Nuance Verifier, Nuance Vocalizer, and Nuance Voice Platform
are trademarks or registered trademarks of Nuance Communications,
Inc.
Microsoft® Windows®, Windows 2000®, Windows XP®, and
Microsoft® Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
All other trademarks, service marks, registered trademarks, or registered
service marks are the property of their respective owner/s. All other
brands and/or product names are the trademarks (or registered trade-
marks) and property of their respective owner/s.
Vocera Communications, Inc.
www.vocera.com
tel :: +1 408 790 4100
fax :: +1 408 790 4101
Part No. :: 930-00529 rev E, 7-October-2003