User Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
28 ··· Vocera User Guide
Note: If voice prints are enabled for your system, the Genie may ask
you to say your name multiple times or ask you to repeat a series of dig-
its.
You can be logged in to the system on only one badge at a time. If you
log in using a second badge, you will be logged out from the first
badge.
Note: When you turn the badge off or remove the battery for
charging, you are still logged in to the system. The system administrator
may choose a setting that forces a logout when you place your badge
(but not the battery by itself) in the charger.
Recording Names and Greetings
To allow your callers to hear your name in your own voice, and to enable
callers to hear a personal greeting when they leave messages, use the
following voice commands to record your name and to record, play, and
erase your greeting.
Calling Other Users
To begin a call, press the Call button, wait for the Genie to answer, and
then tell the Genie to “Call User’s Name.” If the person you are calling is
already on a call, a tone will notify him or her that someone else is trying
to call. (See Call Waiting on page 32.)
Action
Recommended Voice
Commands
Alternative Forms
Record your
name
Record name. Record my name.
Record, play
back, or erase
your greeting
Record greeting.
Play back greeting.
Erase greeting.
Record my greeting.
Play back my greeting.
Erase my greeting.