User Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
What’s New ··· iii
What’s New
Vocera 2.0 provides numerous improvements over the previous version
of Vocera. This chapter summarizes the changes to the voice commands
you can use with badges.
Vocera 2.0 provides the following new features and enhancements for
voice commands:
• Urgent calls, broadcasts, and conferencing commands let you break
through to all recipients, regardless of what they are doing at the
time. See Issuing Urgent Commands on page 47.
• Commands to let group managers add users to a group, remove
users from a group, and record name prompts for groups. In version
2.0, only group managers and system administrators can record
name prompts for a group. See Commands for Group Managers on
page 53.
• New voice commands let you control whether the badge automati-
cally answers incoming calls or whether it asks if you can take a call
before connecting it. See Using the Auto Answer Commands on
page 37.
• Commands to call people or places your system administrator sets
up as address book entries. You can also use other related voice
commands with address book entries. See Calling an Address Book
Entry or Buddy on page 40.