User Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
40 ··· Vocera User Guide
Calling an Address Book Entry or Buddy
The Vocera system provides an address book for the names and phone
numbers of people who are not badge users. Your system administrator
sets up and maintains this address book, but all users can access the
names of people and places it contains from their badges.
For example, if badge users frequently need to contact local businesses,
your Vocera administrator can enter the business names and phone
numbers in the address book. Then, getting a price quotation from
Northwestern Hardware can be as simple as using the badge to say
“Call Northwestern.”
If you have access to the User Console, you can also set up a private
address book of Outside Buddies. Your buddy list contains the names,
nicknames, and contact information for friends who are not badge
wearers. For example, if you set up My Mom as an outside buddy, you
can say, “Call My Mom” to dial her phone number. See the Vocera User
Console Guide for complete information about setting up buddies.
In addition to the Call command, you can use address book entries and
buddies in the following voice commands:
• Conference. See Placing a Conference Call on page 44.
• Invite. See Placing a Conference Call on page 44.
• Send Voice Email. See Sending a Voice Email From a Badge on
page 63.
• Forward. See Forwarding Your Calls on page 43.
• Learn. See Training the Genie on page 30.
• Unlearn. See Training the Genie on page 30.
Action
Recommended Voice
Commands
(examples in italics)
Alternative Forms
Call an address
book entry*
Call Poison Control. Find Poison Control.
Get me Poison Control.
Contact Poison Control.
Call an outside
buddy*
Call My Mom. Find My Mom.
Get me My Mom.
Contact My Mom.