User Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
Advanced Commands ··· 41
Recording Your Voiceprint
A voiceprint allows the system to authenticate you when you log in. A
voiceprint is similar to a fingerprint—it distinguishes you from other
people. If you have recorded your voiceprint, you will be challenged to
repeat some digits when you log in. The system compares your voice
with your recorded voiceprint and denies the login if there is a mis-
match.
Voiceprint authentication is active only if it has been enabled by your
system administrator. Your system administrator needs to provide sepa-
rate permissions for you to record and erase your voiceprint. Normally,
only your system administrator will have permission to erase the voice-
print of another user.
Note: Until your voiceprint has been recorded, other users will be able
to log in under your name. Your system administrator may have config-
ured the system to prompt you to record your voiceprint the first time
you log in.
To allow the system to authenticate you when you log in, use the fol-
lowing commands to record or erase your voiceprint.
Make sure you record your voiceprint in a quiet place and speak in a
normal voice.
IMPORTANT: After you have recorded your voiceprint, you should test
it several times by logging in and out. If you have trouble logging in, you
should erase your voiceprint or ask your system administrator to erase it
so you can log in and re-record it. The system automatically refines your
voiceprint over time; the more times you log in successfully, the easier it
is for the system to recognize your voice the next time.
Action
Recommended Voice
Commands
Alternative Forms
Record or erase
voiceprint*
Record my voiceprint.
Erase my voiceprint.