User Manual

Commands for Group Managers ··· 53
Commands for Group Managers
Groups provide a way for internal or external callers to communicate
with badge users based on their roles within an organization.
For example, groups let you call someone who fits a specific role (“Call a
sales person”), belongs to a certain department (“Call Accounts Receiv-
able”), or has some other skill or authority that the caller requires (“Call
a manager”).
Groups also provide a way to broadcast to a specific set of users at the
same time (“All cashiers to the front, please”) or to leave messages for
many users at once (“Send a message to Nurses Assistants”).
Some groups have management capabilities for other groups. For exam-
ple, the members of the Charge Nurse group may manage the Code
Blue group in a hospital, or members of the Head Cashier group may
manage the Cashier group in a retail store.
If you are a member of a group with management capabilities, you can:
• Add members to the managed group
• Remove members from the managed group
• Change the scheduling options of the managed group
• Change the forwarding options of the managed group
• Specify a group whose members can add themselves to the man-
aged group
If you have group management capabilities, you can use voice com-
mands to add users to the managed group, remove users from the man-
aged group, and record name prompts for the group. The rest of this
chapter discusses these voice commands.
You use the User Console to perform all other management tasks. See
the Vocera User Console Guide for more information
Members of a group with management capabilities do not have admin-
istration permission. Only a system administrator can create a group,
delete it, or assign permissions to it.