User Manual
Table Of Contents
- Vocera User Guide
- What’s New
- Important Safety Instructions
- Table of Contents
- Welcome to Vocera
- Getting Started
- Features of Your Badge
- Basic Calling
- Logging In and Out
- Recording Names and Greetings
- Calling Other Users
- Calling a Member of a Group
- Broadcasting to a Group
- Training the Genie
- Answering a Call
- Ending a Call
- Using Buttons to Answer “Yes” or “No”
- Call Waiting
- Putting a Caller on Hold and Releasing the Hold
- Using Do Not Disturb
- Sending a Voice Message
- Playing, Saving, and Erasing Voice Messages
- Commands You Can Use During Message Play
- Using the Auto Answer Commands
- Advanced Commands
- Commands for Group Managers
- Maintaining Your Badge
- Voice and Text Email Messages
- The User Console
- Frequently Asked Questions
- Why does the Genie sometimes have trouble understanding me?
- Why is my badge chirping or beeping?
- Why does my badge sometimes beep when I’m talking to someone?
- Why does my badge display say “Searching for Server”?
- Why does my badge beep and then restart?
- None of the buttons on the badge seem to work, and the screen is frozen or blank. How do I get the badge to work again?
- How can I stop the system from logging me out when I put my badge in the charger?
- I heard a busy signal when I pressed the Call button. What happened?
- I can make calls, but I can’t receive calls or messages. What do I do?
- Some of my text messages begin with code such as
- End User Sales Agreement
- End User License Agreement
- Specifications and Regulatory Notices
- Command Reference
- Summon and Dismiss the Genie
- Log In and Log Out
- Record Your Name, Greeting, and Voiceprint
- Call a User or Group Member
- Dial a Telephone Number
- Place a Conference Call
- Initiate a Broadcast
- Forward a Call
- Transfer a Call
- Listen to and Leave Voice Messages
- Block and Accept Calls
- Locate Users and Groups
- Work with your own Groups
- Manage Groups
- Miscellaneous
- Index
End User License Agreement ··· 75
End User License Agreement
End User License Agreement (United States):
Vocera Software and Documentation
YOU MAY NOT INSTALL AND USE THIS PRODUCT UNLESS YOU AGREE TO
THESE PROVISIONS. RETURN THE PRODUCT PROMPTLY FOR A REFUND IF
YOU DO NOT AGREE.
Introduction. This End User License Agreement (“Agreement”) sets forth the
provisions under which Vocera Communications, Inc. (“Vocera”) is willing to
license to you certain server software known as Vocera System Software, Vocera
Solutions Software (e.g. Telephony Server Software) (collectively “Server Soft-
ware”) and certain client software, e.g. software that resides on a Vocera Com-
munications Badge (“Badge”) or other supported client device (“Client
Software”) which may be used in conjunction with other components of
Vocera's communications system, and the documentation associated therewith
(the “Documentation”). The “Server Software” and “Client Software” are
referred to, collectively, as the “Software.” The provisions of this Agreement
apply to, and the term Software includes, such Server Software and Client Soft-
ware as (a) you initially obtain, (b) is provided in conjunction with a subsequently
acquired Badge, or (c) is offered, in Vocera's sole discretion, as an update or
upgrade. The sale to you of certain associated physical devices (Badges, charg-
ers, etc.) is governed by terms and conditions set forth in separate sales agree-
ment.
License. Vocera grants you, a single business entity, the non-exclusive right to
install, access, run, or interact with (“Use”) the Server Software on a single com-
puter system you designate (“Server Computer”) and to Use the Client Software
in conjunction with Badges or other supported devices, solely for your internal
business purposes and subject to the restrictions below. You acknowledge and
agree that all right, title, and interest in the Software and Documentation,
including without limitation all patent rights, copyrights and other intellectual
property rights thereto, is retained by Vocera and its direct and indirect suppliers
and licensors (“Licensors”).
Restrictions. Various models of Server Software offered by Vocera differ based
on the maximum number of user profiles that may be created (“User Limit”).
The Server Software may not be Used (a) on or from any platform other than the
Server Computer or (b) with a number of individual users in excess of the User
Limit. Neither the Server Software nor the Client Software may be Used (a) so as
to circumvent any technological measure provided from time to time to control
access to or limit use of the Software or (b) other than as contemplated by the
Documentation. The Software and Documentation may not be (A) rented,
leased or lent to third parties; (B) imported or exported into any jurisdiction
except in compliance with all applicable laws of the United States and such juris-
diction; (C) transferred to a third party unless (1) the original and all surviving
copies are transferred to a third party who has agreed in writing to be bound
hereby and (2) such third party pays such reasonable additional transfer fee as