User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
AGREEMENTS, SPECIFICATIONS, AND NOTICES
104 VOCERA BADGE USERGUIDE
To ensure RF exposure compliance of the badge when using the lanyard, position and maintain
the call button, the speaker, and the antenna facing away from the body, as illustrated in Getting
Started with a Badge on page 9. The badge and lanyard attachment have been designed
specifically to maintain proper orientation during normal usage. Additionally, the lanyard clip can
be secured to clothing to provide additional stability. Wearing the Vocera badge with the antenna
facing the body may result in non-compliance with FCC RF exposure guidelines and must be
avoided.
Use only the internal antenna which is part of this product. Any use of unauthorized antennas, any
modifications to the supplied antenna, or any use of unauthorized attachments could damage the
badge, violate FCC regulations, and void the user’s authority to operate the product.
European Union Declaration of Conformity (DoC)
Standards:
B3000n Version
EN 300-328
EN 301-489-1
EN 301-489-17
EN 60950-1
EN 50383
2011/65/EU
Responsible Party:
Responsible Party contact information is available at www.vocera.com/legal/regulatory.aspx.
CE Mark Restrictions:
• United Kingdom: System provider for third-party traffic may require a Wireless Telegraphy
and/or Telecommunications Act License.
• France: French regulations require that you do not use this device outdoors.
English
Hereby, Vocera, Inc. declares that all CE Marked Vocera products incorporating Radio and
Telecoms Terminal Equipment functionality are in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
Français
Par la présente, Vocera, Inc. déclare que tous les produits Vocera incorporant la fonctionnalité
d’Équipement terminal Radio et télécommunications et marqués du symbôle CE sont conformes
aux exigences essentielles et autres dispositions pertinentes de la Directive 1999/5/EC.
Dansk
Vocera, Inc. erklærer hermed, at alle CE-mærkede Vocera-produkter, som har indbygget
tilslutningsfunktionalitet til radio- og telekommunikation, overholder de obligatoriske krav og andre
relevante forudsætninger i Direktiv 1999/5/EU.
Notice to Canada Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage
radioélectrique édicté par Industrie Canada.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment.