User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
AGREEMENTS, SPECIFICATIONS, AND NOTICES
111 VOCERA BADGE USERGUIDE
The World Health Organization has stated that present scientific information does not indicate the
need for any special precautions for the use of mobile devices. They recommend that if you are
interested in further reducing your exposure then you can easily do so by limiting your usage or
simply using a handsfree kit to keep the device away from the head and body.
L'Organisation mondiale de la Santé (OMS) a déclaré que l'information scientifique actuelle
n'indique pas la nécessité de prendre des précautions particulières pour l'utilisation de dispositifs
radio. Ils recommandent que si vous êtes intéressé à réduire encore davantage votre exposition,
vous pouvez facilement le faire en limitant votre consommation ou tout simplement en utilisant un
kit mains-libres pour maintenir le dispositif éloigné de la tête et du corps.
IC RSS-Gen, Sec. 7.1.3
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject
to the following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired
operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil
ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Notice to Australia and New Zealand Users
This device has been tested and found to comply with the limits for a Class B digital device,
pursuant to the Australian/New Zealand standard AS/NZS CISPR22: 2009 (Class B) set out by
the Australian Communications and Media Authority and Radio Spectrum Management Agency.
New Zealand telecommunication statement (for products fitted with Telepermit approved
modems):
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom `111' Emergency
Service.
Important: Under power failure conditions, this telephone may not operate. Make sure that a
separate telephone, not dependent on local power, is available for emergency use.
Some parameters required for compliance with Telecom's Telepermit requirements are
dependent on the equipment (PC) associated with this device. The associated equipment shall be
set to operate within the following limits for compliance with Telecom's specifications:
1. There shall be no more than 10 calls to the same number within any 30-minute period for any
single manual call initiation, and
2. The equipment shall go on-hook for a period of not less than 30 seconds between the end of
one attempt and the beginning of the next attempt.
The equipment shall be set to make sure that automatic calls to different numbers are spaced
such that there is no less than 5 seconds between the end of one call attempt and the beginning
of another.
The equipment shall be set to make sure that calls are answered between 3 and 30 seconds of
receipt of ringing.
Notice to Singapore Users