User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
AGREEMENTS, SPECIFICATIONS, AND NOTICES
113 VOCERA BADGE USERGUIDE
USE ONLY APPROVED ACCESSORIES
RF exposure (SAR) tests have been performed on the Vocera badge when it is being worn
correctly and used with the approved accessories. The SAR test results show that the badge
complies with all FCC exposure requirements. When a properly-oriented badge is operated
with the appropriate accessories, as directed in the Vocera Badge UserGuide, the level of RF
exposure is well below the FCC limit of 1.6W/Kg.
Therefore, to ensure compliance with FCC RF exposure guidelines when wearing the Vocera
badge, the user should only use Vocera approved accessories (e.g., lanyard, pocket clip, etc.).
Accessories that have not been tested for RF exposure compliance with this product may not
comply with the FCC RF exposure safety guidelines and should not be used.
To ensure RF exposure compliance of the badge when using the lanyard, position and maintain
the call button, the speaker, and the antenna facing away from the body, as illustrated in Getting
Started with a Badge on page 9. The badge and lanyard attachment have been designed
specifically to maintain proper orientation during normal usage. Additionally, the lanyard clip can
be secured to clothing to provide additional stability. Wearing the Vocera badge with the antenna
facing the body may result in non-compliance with FCC RF exposure guidelines and must be
avoided.
Use only the internal antenna which is part of this product. Any use of unauthorized antennas, any
modifications to the supplied antenna, or any use of unauthorized attachments could damage the
badge, violate FCC regulations, and void the user’s authority to operate the product.
European Union Declaration of Conformity (DoC)
Vocera Communications, Inc., hereby declares that this Wideband Transmission System Radio
(Communications Badge B2000), is in compliance with the essential requirements and other
relevant provisions of the R&TTE Directive 1999/5/EC.
Standards:
B2000 Version
EN 300-328
EN 301-489-1
EN 301-489-17
IEC 60950
EN 50383
2011/65/EU
Responsible Party:
Responsible Party contact information is available at www.vocera.com/legal/regulatory.aspx.
CE Mark Restrictions:
• United Kingdom: System provider for third-party traffic may require a Wireless Telegraphy
and/or Telecommunications Act License.
• France: French regulations require that you do not use this device outdoors.
Notice to Australian and New Zealand Users
The Vocera communications badge meets the requirements for human exposure to
electromagnetic radiation outlined in the standard Radiocommunications (Electromagnetic
Radiation—Human Exposure) Standard, made under section 162 of the Radiocommunications
Act of 1992 and compiled on 1 April 2007.
Notices to New Zealand Users