User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
COMMAND REFERENCE
122 VOCERA BADGE USERGUIDE
Call a User or Group Member
Action Recommended Commands
Call another user Call John Smith.
Call a group member Call Tech Support.
Place an urgent call Urgently call John Smith.*
Call a user with a department
name
Call John Smith in Hardware.
Call a user with a first name and
department
Call Sue in Hardware.
* = requires permission or telephony integration
Dial a Telephone Number
Action Recommended Commands
Dial an extension Dial extension 3145.*
Dial an outside phone number Dial an outside number.*
Redial the last phone number you
called
Redial number.*
* = requires permission or telephony integration
Environmental Services
Enviromental Services staff members use the following commands to report their status and
readiness to recieve requests for cleaning and other services.
Action Recommended Voice Commands
Begin a break Start break
Stop a break End break
Stop a shift End shift
Forward a Call
Action Recommended Commands
Forward your calls Forward my calls to my desk phone.*
Forward my calls to my cell phone.*
Forward my calls to my home phone.*
Forward my calls to voice mail.*
Forward my calls to extension 3245.*
Forward my calls to an outside number.*
Forward my calls to another number.*
Forward my calls to Tech Support.
Forward my calls to John Smith.
Stop forwarding.
When asked which calls to
forward, answer:
All.
Unanswered.
Offline.
* = requires permission or telephony integration