User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
COMMAND REFERENCE
123 VOCERA BADGE USERGUIDE
Getting Help
Action Recommended Voice Commands Version
Get help Help. Vocera 4.1 GA or later
Note: If your system does not have a custom Help prompt, when a Vocera user says the "Help"
command the system uses the standard Help prompt: "No help is currently available."
Locate Users and Groups
Action Recommended Commands
Find out what location you are
closest to
Where am I?*
Locate another user Where is John Smith?*
Locate the nearest member of a
group
Where is the nearest member of Tech Support?*
Where is the closest member of Tech Support?*
Locate nearest member of Tech Support?*
Locate closest member of Tech Support?*
Find a member of a group close to
a given location
Locate members of Tech Support close to The First Floor.*
* = requires permission or telephony integration
Log In and Log Out
Action Recommended Commands
Log in Press the Call button and then say your first and last name when
prompted.
Log out Log me out.
Find out who is logged in to your
device
Who am I?
Listen to the welcome tutorial Play Welcome Tutorial.
Log in at a site you are visiting 1. Press the Call button and then wait to hear the log-in prompt.
2. Connect to your home site as follows:
Connect to Santa Cruz.
3. Wait for the next log-in prompt, then say or spell your name as
usual:
April Buckley.
Manage Groups
Action Recommended Commands
Add a member to a group Add Lynn Faulkner to Code Blue.*
Remove a member from a group Remove Lynn Faulkner from Code Blue.*
Record a name prompt for a
group
Record name for Code Blue.*
Record a greeting for a group Record greeting for Technical Support.*
* = requires permission or telephony integration