User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
COMMAND REFERENCE
126 VOCERA BADGE USERGUIDE
Send and Receive Numeric Pages
Action Recommended Commands Version
Send a numeric page to
a Vocera user, buddy, or
address book entry
Send a page to Tom Mailer.*
Send a page to Tech Support.*
Send a numeric page to
a Vocera group
Send a page to Tech Support.* Vocera 4.1 GA or later
Send a numeric page
to any arbitrary pager
number
Dial a pager number.*
Allow badge users
to send you numeric
pages*
Enable pages.*
Stop receiving numeric
pages from badge
users*
Disable pages.*
* = requires permission or telephony integration
Send Messages
Action Recommended Commands
Send a message Record a message for John Smith.
Record an urgent message for Tech Support.
Send an e-mail with a voice
attachment
Record an email for John Smith.
Record an email for Tech Support.
Summon and Dismiss the Genie
Action Recommended Commands
Summon the Genie Press the Call button. Wait for the Genie to answer.
Dismiss the Genie Cancel (or press the Hold/DND button).
Transfer a Call
Action Recommended Commands
Transfer a call to a badge Transfer to Mary Smith.
Transfer to Tech Support.
Transfer a call to a desk extension Transfer to extension 2457.*
* = requires permission or telephony integration
Use Instant Conferences
Action Recommended Commands
Join a conference Join the conference for Managers.*
Leave a conference Leave the conference for Cashiers.*