User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
BADGE FEATURES
15 VOCERA BADGE USERGUIDE
Note: When you tilt the badge to read the screen, make sure your fingers do not block any of
the four microphones.
Powering On and Off
Power on the B3000N badge by inserting the battery. You cannot power the B3000N badge on
by pressing the Call button, as you can with the B3000.
The Call button "wakes up" the B3000 badge from a low power state; the B3000 is not truly
powered off unless the battery is removed. If you power down a B3000N by using the "Power
Off" menu choice or pressing and holding the Hold/DND button, it is truly powered down, and
you must remove and insert the battery to power it on again.
Privacy Mode
Privacy mode is a method of operating the badge like a telephone handset, which may be
necessary for discussing sensitive information or to operate the badge in a noisy environment
without a headset. Press the Call button to make a call or answer a call, and then put the badge
speaker to your ear and speak into the primary microphone located on the front of the badge at
the top right corner. Only the primary microphone is enabled in privacy mode; the three noise-
canceling microphones are automatically disabled.
Note: When you hold the badge speaker up to your ear, do not cover the primary microphone
with your fingers. Otherwise, the Genie will not hear anything you say.