User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
BADGE FEATURES
22 VOCERA BADGE USERGUIDE
Display Screen
The display screen on the back of the badge provides status information and a menu that lets
you view badge information and customize settings. The display screen also lets you view
text messages sent by email, the Vocera User Console, or an application that integrates with
the Vocera system, such as a nurse call system. See The Badge Menus on page 24 for
information about each of the screens in the badge menu.
The B2000 badge features a high-contrast, high-resolution display with an extensive grey-scale
to provide greater readability. This display allows for fonts that use both upper- and lower-case
characters.
The B2000 badge automatically launches a screen saver when its display is inactive. The screen
saver shows your first name and the first initial of your last name, along with an icon indicating the
remaining battery life. The badge dismisses this screen saver immediately if the display needs to
become active—for example, if you receive a call or a message.
You can manually interrupt the screen saver and return the badge to its previous display by using
any of the badge buttons:
• Pressing a side button dismisses the screen saver without taking any additional action.
• Pressing the Call button dismisses the screen saver and also initiates a call.
• Pressing the Hold/DND button dismisses the screen saver and places the badge in DND
mode.
Microphone and Speaker
The unidirectional design of the microphone enables it to gather and transmit speech, yet
minimizes the amount of background noise that is picked up.
You can adjust the speaker volume by using the buttons on the left side of the badge. See
Adjusting the Volume on page 28.