User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
BADGE FEATURES
24 VOCERA BADGE USERGUIDE
The Hold/DND button also has these other uses:
• Press the Hold/DND button to cancel a command. For example, if you are calling someone,
leaving a message, or recording your name and you change your mind, press Hold/DND to
cancel the action.
• If the Genie asks you a question that requires a yes or no response, press the Hold/DND
button to answer "no." (To answer "yes," use the Call button.)
The Badge Menus
The badge display shows a series of menu screens that comprise the top level of the menu
system. You navigate the badge menus differently depending on the type of badge.
To navigate through B3000n or B3000 menus:
1. Press the Select button to display the menu, and then use the Up or Down buttons to
navigate.
Note: The menu screens wrap in either direction if you keep pressing Up or Down.
To navigate through B2000 menus:
1. Press the Up, Select, or Down button to display the menu, and then use the Up or Down
buttons to navigate.
On B3000n and B3000 badges, the Up, Select, and Down buttons are on the front of the badge.
Up and Down depend on the orientation of the screen.
On B2000 badges, the Up, Select, and Down buttons are on the side of the badge. The screen
orientation cannot be changed.
Use the Select button to choose a displayed item. To return to the main screen at any time,
press and hold the Select button until the badge beeps. Pressing the Select button from the main
screen takes you to the Messages screen.
The top-level menu differs for each Vocera badge type, as shown in the following table: