User's Manual

Table Of Contents
iv VOCERA BADGE USERGUIDE
Commands........................................................................................................................ 35
Basic Calling.........................................................................................................................37
Getting Help...............................................................................................................................37
Listening to Messages............................................................................................................... 37
Commands You Can Use During Message Play................................................................... 39
Logging In and Out....................................................................................................................39
Placing and Receiving Calls.......................................................................................................39
Calling Other Users............................................................................................................... 40
Using Speak or Spell............................................................................................................ 40
Calling with Department Names............................................................................................41
Calling a Group Member.......................................................................................................41
Training the Genie.................................................................................................................41
Answering a Call................................................................................................................... 43
Ending a Call.........................................................................................................................43
Using Buttons to Answer "Yes" or "No"................................................................................44
Call Waiting........................................................................................................................... 44
Putting a Caller on Hold and Releasing the Hold.................................................................. 44
Using Do Not Disturb............................................................................................................45
Reading Text Messages.............................................................................................................45
Recording Names and Greetings...............................................................................................46
Sending Voice and Email Messages.......................................................................................... 46
Sending a Voice Message.....................................................................................................46
Sending an Email Message...................................................................................................47
Using the Welcome Tutorial on the Badge................................................................................ 47
Using Voice Commands to Set Device Properties..................................................................... 47
Using the Auto Answer Commands...................................................................................... 47
Using the Announce through Speaker Commands............................................................... 48
Advanced Commands....................................................................................................... 49
Blocking and Accepting Calls.................................................................................................... 49
Broadcasting to a Group........................................................................................................... 49
Summoning Help in an Emergency.......................................................................................50
Calling Telephone Numbers....................................................................................................... 50
Calling an Address Book Entry or Buddy...................................................................................51
Forwarding Your Calls................................................................................................................52
Getting Other Information...........................................................................................................52
Issuing Urgent Commands........................................................................................................ 53
Dialing a Phone Number to Urgently Broadcast to a Group..................................................53
Joining or Leaving a Group....................................................................................................... 54
Locating a Vocera User or Group Member................................................................................54
Navigating IVR Phone Trees with a Badge................................................................................ 55
Possible Touch-Tone Responses..........................................................................................55
Placing a Three-Way Conference Call........................................................................................56
Unsupervised Conferencing...................................................................................................56
Supervised Conferencing...................................................................................................... 56
Redialing Phone Numbers......................................................................................................... 57