User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
BASIC CALLING
42 VOCERA BADGE USERGUIDE
Action Recommended Voice Commands Alternative Forms
Learn name. Learn a name.
Learn group name. Learn a group name.
Learn address book name. Learn an address book name.
Train the Genie to recognize
the way you say a name
Learn location name. Learn a location name.
Unlearn name. Unlearn a name.
Unlearn group name. Unlearn a group name.
Unlearn address book name. Unlearn an address book
name.
Delete a learned name
Unlearn location name. Unlearn a location name.
Train the Genie to recognize
the way you say common
commands
Learn commands.
Train the Genie to recognize
the way you say other
commands
Learn more commands.
Delete all your learned
commands
Unlearn commands.
To train the Genie to learn a name:
1. Press the Call button, wait for the Genie to answer, and then say "Learn name." You can also
say "Learn group name" or "Learn location name" to train the Genie for other names.
2. When prompted, spell either the first or last name of the individual. The Genie prompts you to
spell the group or location for other types of names.
If more than one person, group, or location has the name that you spell, the Genie speaks
each name, asking you to identify the one you want.
3. When prompted, say the name or nickname the way you always do.
The Genie asks you to repeat the name several times, then tells you, “OK, I've learned the
name.”
To train the Genie to learn commands:
When you train the Genie to learn the way you say commands, the Genie prompts you to record
a short list of the most common commands, as well as keywords such as Yes, No, and the
numbers zero through nine. You can press the Call button to skip through commands in the
list, or you can quit at any time by pressing the Hold/DND button. When you quit, the Genie
remembers the commands it has already learned, and it gives you the option to skip these
commands if you continue some other time.
1. Press the Call button, wait for the Genie to answer, and then say "Learn commands."
The Genie reminds you that it will take a few minutes to learn commands, and then it prompts
you to speak the first command.
Note:
To train the Genie to learn commands that are used less frequently, say "Learn more
commands."
2. Do either of the following:
• Say the name of the command the way you always do.
The Genie asks you to repeat the command several times, then prompts you to speak the
next command.
• Press the Call button.
The Genie skips that command and prompts you to speak the next command.