User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
BASIC CALLING
46 VOCERA BADGE USERGUIDE
• PLAY uses text-to-speech generation to speak the message for you.
• TO NEXT MSG skips to the next message in the list.
• DELETE MSG erases the message from the badge memory and from the Vocera server.
• SAVE MSG saves the message and prevents it from being automatically deleted. You are
limited to 20 text messages at a time, and you can save up to 10 of these messages.
• UNSAVE MSG allows the message to be automatically deleted.
• BACK TO LIST returns to the list of text messages, where you can select another
message.
• EXIT MENU returns to the main screen.
Note:
You can discontinue reading messages and return to the main screen at any time by
pressing and holding the Select button until the badge beeps.
To read the most recent text message quickly on a badge:
Press the Select button three times.
Recording Names and Greetings
To allow your callers to hear your name in your own voice, and to enable callers to hear a
personal greeting when they leave messages, use the following voice commands to record your
name and to record, play, and erase your greeting.
Action Recommended Voice Commands Alternative Forms
Record your name Record name. Record my name.
Record, play back, or erase
your greeting
Record greeting.
Play back greeting.
Erase greeting.
Record my greeting.
Play back my greeting.
Erase my greeting.
Sending Voice and Email Messages
This section describes how to send voice and email messages from your badge .
Sending a Voice Message
You can send voice messages to individual users, or you can send messages to all members of a
group simultaneously. You can also specify that the message is urgent. By default, the maximum
length of each message is one minute, although your system administrator can set it as high as
three minutes.
If you send an urgent message, it automatically breaks through to all recipients, regardless of
what they are doing at the time. See Issuing Urgent Commands on page 53.
The following table shows the commands for recording voice messages:
Action Recommended Voice Commands Alternative Forms
Send a message to a user Record a message for John Smith. Send a message to John
Smith.
Send a message to the
members of a group
Record a message for Tech Support. Send a message to Tech
Support.
Send an urgent message to a
user
Record an urgent message for John
Smith.
Send an urgent message to
John Smith.
Send an urgent message to
the members of a group
Record an urgent message for Tech
Support.
Send an urgent message to
Tech Support.