User's Manual

ADVANCED COMMANDS
57 VOCERA BADGE USERGUIDE
Action Recommended Voice Commands
Initiate a conference call Conference James Madison and Mary Lamb.
Add another party to a call
(unsupervised method)
1. Press the Hold/DND button to put your call on hold.
2. Press the Call button to summon the Genie and say: Invite Robin
Hood.
Add another party to a call
(supervised method)
1. Press the Hold/DND button to put your call on hold.
2. Press the Call button to summon the Genie and say: Call Robin
Hood. Your device connects to the new party.
3. After speaking with the new party, press the Hold/DND button.
When the Genie asks if you want to conference the parties, do
either or the following:
• Answer "Yes" to create a three-way conference call between
you and the other two parties.
• Answer "No" to place the new party on hold while you speak
with the original caller.
Switch between an active call and
a call on hold
Press the Hold/DND button.
End a conversation and return to
the other party
Press the Call button while talking to the person you want to
disconnect.
To talk with a third person:
1. While on a two-party call, press the Hold/DND button.
2. Wait for the Genie to confirm that your first call is on hold, and then press the Call button.
3. Say Call New Party's First and Last Names.
4. When you finish speaking to the new party, press the Hold/DND button.
The Genie asks if you want to conference the parties.
5. Answer in either of the following ways:
• Say "Yes" to create a three-way conference call between you and the other two parties.
• Say "No" to place the new party on hold while you speak with the original caller.
6. If you placed one call on hold, you can optionally press the Hold/DND button at any time to
switch between the original caller and the new party.
Each time, the Genie asks if you want that party to join your existing call.
7. To end a call, press the Call button.
Either of the following situations occurs:
• If the calls are conferenced together, your device hangs up and the other two parties may
continue to talk or hang up also.
• If one call is on hold, the party you were speaking with is disconnected and your device
returns to the other call.
Redialing Phone Numbers
Your Vocera device can redial the last phone number it called as a result of any of the following
actions:
• Calling an extension or outside phone number
• Transferring a call from a Vocera device to an extension
• Sending a numeric page
Use the following voice command to redial a phone number:
Action Recommended Voice Commands Alternative Forms
Redial the last phone number
you called
Redial number.