User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
vi VOCERA BADGE USERGUIDE
Unacceptable Cleaning Agents............................................................................................. 86
Unacceptable Commercial Cleaning Products...................................................................... 86
Notification Prompts.......................................................................................................... 87
Reference........................................................................................................................... 89
Frequently Asked Questions........................................................................................... 91
Why does the Genie have trouble understanding me?...............................................................91
Why is my device chirping or beeping?..................................................................................... 92
Why does my device beep when I'm talking to someone?........................................................ 92
Why does my device display say "Searching for Server"?..........................................................93
Why does the Genie ask me to wait when I press Call?............................................................ 93
Why can't I receive calls or messages?.....................................................................................93
Why do some text messages begin with strange characters?................................................... 93
Why does my badge beep and then restart?............................................................................ 93
What can I do if badge buttons are not working?......................................................................93
How can I stop getting logged out when I charge my badge?...................................................93
Agreements, Specifications, and Notices................................................................... 95
Third-Party Software Agreements.............................................................................................. 95
System Specifications................................................................................................................ 95
System Specifications for B3000n........................................................................................ 95
System Specifications for B3000.......................................................................................... 98
System Specifications for B2000........................................................................................ 100
Regulatory Notices...................................................................................................................102
B3000n Regulatory Notices................................................................................................ 102
B3000 Regulatory Notices.................................................................................................. 107
B2000 Regulatory Notices.................................................................................................. 112
Important Safety Instructions........................................................................................115
Warning Definition.................................................................................................................... 115
Badge and Battery Charger Safety.......................................................................................... 116
Important Information About Use in Certain Areas................................................................... 118
Additional Instructions for B3000n and B3000 Battery Safety..................................................119
Product Disposal Warning...................................................................................................119
National Safety Statement of Compliance – CE Marking..................................................... 120
Command Reference....................................................................................................... 121
Block and Accept Calls........................................................................................................... 121
Broadcast to a Group..............................................................................................................121
Call a User or Group Member................................................................................................. 122
Dial a Telephone Number........................................................................................................ 122
Environmental Services............................................................................................................ 122
Forward a Call......................................................................................................................... 122
Getting Help.............................................................................................................................123
Locate Users and Groups........................................................................................................123
Log In and Log Out.................................................................................................................123
Manage Groups....................................................................................................................... 123
Miscellaneous...........................................................................................................................124