User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
ADVANCED COMMANDS
60 VOCERA BADGE USERGUIDE
Summoning the Genie takes precedence over a conversation in a conference. That is, you
can interrupt an active conversation in a conference by pressing the Call button to issue a
command. Similarly, any incoming calls are also routed to your Vocera device, interrupting an
active conference.
The Do Not Disturb state is also effective in a conference. If your Vocera device is in Do Not
Disturb mode, you are not interrupted when someone begins a conversation in a conference.
However, you cannot use the Hold/DND button to cancel an active conference. Only pressing the
Call button to summon the Genie can cancel an active conference.
Call blocking is not effective in a conference. If you are blocking calls from someone who is in
a conference with you, you will still hear that person during a conference, although your Vocera
device continues to block that person's direct calls.
Because waiting in a conference does not consume additional power—and you have access
to all other Vocera commands—you can stay in a conference as long as you want. In many
situations, you may want to be in a conference the entire time you are using your badge or
phone.
Summary of Conference Commands
Use the following commands to communicate in a conference:
Action Recommended Voice Commands
Join a conference* Join conference for Intensive Care .
Leave a conference* Leave conference for Intensive Care .
Start conferencing or reply (when
you are in a conference)
1. Press and hold the Call button.
• If it is OK to talk, you hear a beep. Other users also hear a
beep to indicate that an instant conference is starting.
• If somebody else in the conference has already started to
speak, you hear a chirp.
2. Begin speaking.
Everyone in the conference hears you immediately.
3. When finished, release the Call button.
Everyone in the conference hears a chirp, letting them know
they can now reply.
Find out what conference you are
in
What conference am I in?
Find out who is in your conference Who is in my conference?
Find out who is in any conference Who is in the conference for Intensive Care?