User's Manual

71 VOCERA BADGE USERGUIDE
Sending Text Messages to Vocera Devices
You can send text messages from a Vocera smartphone, your email account, or the User
Console to a user or a group. When you send a message to a group, all members of the group
receive the message. Recipients can read these short messages on their device displays.
The following sections describe how to send text messages to a Vocera device. You cannot send
text messages from a Vocera badge, but you can send them from a smartphone. Both Vocera
badges and smartphones can receive text messages.
For information about reading or playing text messages, see Reading Text Messages on page
45.
Sending a Text Message from an Email Program
Before you can send email to Vocera devices, you need to get the following information from your
system administrator:
• The email address that is dedicated to the Vocera system. All email messages to Vocera
users must be addressed to this email account.
• The user ID of the user to whom you want to send the email (this is often the person's first
initial followed by the last name) or the name of the group and its site, if it's not in the Global
site.
You must send the email message as plain text. Make sure the email message is not in HTML or
RTF format.
The Vocera server logs in to the Vocera system email account at regular intervals (usually every
30 seconds), downloads all the email in the mailbox, and distributes each message to the user or
group whose user ID or group name appears on the subject line of the message.
To send a text message to Vocera devices from an email account:
1. In your email program, start a new message.
2. In the To: field, enter the email address of the Vocera system.
3. In the Subject: field, specify the message recipient using one of the following formats:
• The user ID of a Vocera user. For example:
jbatista
• The name of a group, if the group is in the global site. For example
I C U Nurses
• The name of a group and its site, if the group is in any other site. Specify the group name
in brackets, followed by the site name in braces. For example:
[I C U Nurses] {West Wing}
• With Vocera 4.3 (or later), you can send an urgent text message via email. To send an
urgent message, include the string **urgent** anywhere in the subject, and specify the ID