User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
81 VOCERA BADGE USERGUIDE
Maintaining Your Badge
The Vocera badge requires very little maintenance: just recharge the battery when the power gets
low, and clean the badge when necessary. The following sections describe how to charge the
battery and how to clean the badge.
When to Charge the Battery
You must charge a new battery before you can use it. After that, you must recharge the battery
as needed for the badge to operate properly.
There are several easy ways to check whether you need to recharge the battery:
1. On a B2000 badge, the green indicator light on the top of the badge turns red and blinks
rapidly. B3000n and B3000 badges do not have a red indicator light.
2. The battery-level indicator on the badge display shows empty.
3. An alert signal plays at regular intervals.
Note:
This signal may be disabled by the system administrator on request.
Preparing the Charger
Important: Before you use a charger, read Important Safety Instructions on page
115.
To prepare the charger for use, insert the single-pronged plug into the outlet in the charger, and
plug the two-pronged power plug into a 110V or 220V AC outlet depending on the Vocera-
supplied power adapter for your country.