User's Manual
Table Of Contents
- Vocera Badge User Guide
- Contents
- Welcome to Vocera
- Badge Features
- Commands
- Basic Calling
- Advanced Commands
- Blocking and Accepting Calls
- Broadcasting to a Group
- Calling Telephone Numbers
- Calling an Address Book Entry or Buddy
- Forwarding Your Calls
- Getting Other Information
- Issuing Urgent Commands
- Joining or Leaving a Group
- Locating a Vocera User or Group Member
- Navigating IVR Phone Trees with a Badge
- Placing a Three-Way Conference Call
- Redialing Phone Numbers
- Sending and Receiving Numeric Pages
- Using Instant Conferences
- Optional Commands
- Special Features
- Communicating with Multiple Sites
- Commands for Group Managers
- Sending Text Messages to Vocera Devices
- Using Vocera Access Anywhere
- The User Console
- Maintaining Your Badge
- Notification Prompts
- Reference
- Frequently Asked Questions
- Why does the Genie have trouble understanding me?
- Why is my device chirping or beeping?
- Why does my device beep when I'm talking to someone?
- Why does my device display say "Searching for Server"?
- Why does the Genie ask me to wait when I press Call?
- Why can't I receive calls or messages?
- Why do some text messages begin with strange characters?
- Why does my badge beep and then restart?
- What can I do if badge buttons are not working?
- How can I stop getting logged out when I charge my badge?
- Agreements, Specifications, and Notices
- Important Safety Instructions
- Command Reference
- Block and Accept Calls
- Broadcast to a Group
- Call a User or Group Member
- Dial a Telephone Number
- Environmental Services
- Forward a Call
- Getting Help
- Locate Users and Groups
- Log In and Log Out
- Manage Groups
- Miscellaneous
- Place a Three-Way Conference Call
- Play Messages
- Record Your Name and Greeting
- Send and Receive Numeric Pages
- Send Messages
- Summon and Dismiss the Genie
- Transfer a Call
- Use Instant Conferences
- Work With Your Groups
- Work with Sites
- Frequently Asked Questions
MAINTAINING YOUR BADGE
86 VOCERA BADGE USERGUIDE
Acceptable Commercial Cleaning Products
The following cleaning products are commercially available and acceptable for cleaning the
Vocera badge and accessories:
• PDI Super Sani-Cloth Germicidal Wipes
• Metrex CaviWipes
Unacceptable Cleaning Agents
Following is a list of unacceptable badge and accessory cleaning agents:
• Ammonia
• Acetones
• Ketones
• Ethers
• Toluene
Unacceptable Commercial Cleaning Products
The following commercially available cleaning products are not acceptable for cleaning the Vocera
badge and accessories:
• PDI Super Sani-Cloth AF3
• Aromatic hydrocarbons
• Low molecular weight aliphatic solvents
• Chlorinated and brominated solvents
• Ozone
• Ammonia
• Concentrated bases
• Inorganic hypochlorites - including bleach
• Hydrofluoric acid
• Hydrochloric acid
• Sulfuric acid
Using cleaning agents such as these may reduce the structural integrity of the material in the
badge enclosure, leading to cracks in the badge and eventual failure of the badge enclosure.
As cleaning agents evolve, Vocera will continue to evaluate materials for safe use with the badge.
If you have any doubt about whether a particular cleaning agent could cause damage to a Vocera
badge, contact your Vocera representative for guidance.
Note: There is no cleaning process for badges dropped in any liquids or body fluids. There is a
"no return" policy for any badge considered to be a bio-hazard; disposal is the only option in this
scenario.