User's Manual

Caution: Vocollect recommends using only a solution of 30% isopropyl alcohol and water to cleaning
equipment. Other products have not been tested and may degrade the equipment.
Flat contact areas on the device, such as the Talkman Connector (TCO), or flat contacts on the battery
and charger should be cleaned with the recommended isopropyl alcohol solution.
Use a soft, lint-free cloth or premoistened alcohol wipe. Avoid using a cloth with long or thick fibers as
the fibers can attach to the connectors and cause intermittent contact.
Corrosion may be removed with a soft eraser (for example, a pencil eraser). The eraser must be in good
condition (soft, pliable, and not worn down to the mounting). A good test is to rub the eraser against
your skin. If it feels abrasive, do not use it, because it will damage the surface of the connectors.
You can also use a three-row toothbrush style, general cleaning brush with natural hog hair bristles to
gently brush away dirt on the contacts. A final alcohol wipe after this should ensure a clean contact.
Battery contacts must never be bent or manipulated.
Contacts that are extremely corroded, bent, or missing should be repaired or replaced by an authorized
Vocollect Service Center.
Contact Information
Documentation Feedback
Your feedback is vital to our documentation efforts. If you have difficulty with any of the procedures
described in this document, contact Vocollect Technical Support.
Vocollect Reseller Services
If you purchased equipment or services through a Vocollect reseller, please contact that reseller first for
support or purchase questions.
Vocollect Technical Support
Contact Technical Support for product related technical questions, system support incidents, and related
technical issues:
Europe, Middle East, Africa
Phone: [phone]
Email: [e-mail]
United States
Phone: [phone]
Email: [e-mail]
Japan and Korea
Phone: [phone]
Email: [e-mail]
Americas (outside U.S.)
Australia, New Zealand
Phone: [phone], option 3, option 1
Email: [e-mail]
Vocollect Customer Service
Contact Vocollect Customer Service for order placement, order status, returns, Return Material
Authorization (RMA) status, or other customer service issues:
Confidential: For informational use by Vocollect Resellers and customers only
20 | Vocollect Hardware Documentation